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Awesome Lesson:
Digital Advertising Explained
Oz Intro
Disclaimer: can’t understand anything I’m saying because of my accent, you can’t sue me.
Digital Marketing…..
Are the Celtics playing tonight?...
I wonder if anyone understands what the
hell I’m saying with my accent….
yum, cheesecake…..
…I should wear a different
bowtie….
Outline: What You Will Learn Today
1.  What is Digital Marketing
2.  Customers Decision Cycle
3.  Intro to Digital Advertising
4.  Ready, Set, Strategy!
5.  Questions
Meet Sarah
Meet Sarah. Sarah is the owner of a Boston based Dress Shop.
Digital Marketing
What is Digital Marketing
Reaching, connecting, engaging people on digital channels using different devices & media
•  The marketplace has changed
•  Shorter, faster buying cycle
•  Consumers have information at their fingertips
•  The decision process is now much more complex
•  Consumers can now reach for their smartphone,
tablet, or laptop
•  Now business with the most visibility wins
Digital Marketing Advantage
Integrated Digital Marketing
PR
SEO
Social
Media
Digital
Advertising
Content
Marketing
Website
Blog
Remarketing
E-Mail
Marketing
Different Marketing Channels Influence Decision
Digital Advertising
Strategy for AdWords
Who Needs Digital Advertising
!  Have a lead generating website
!  Have new products or services
!  Are hosting an event
!  Have seasonal sales
!  Are looking to target customers geographically
!  Are looking to increase traffic
!  Are looking to increase brand awareness
!  Want to increase sales and profits
!  Ecommerce website
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Steps To Build Campaign
1.  Profile the Client
2.  Who’s the Target Audience?
3.  Understand the Goals
4.  Create Campaign Objective
5.  Plan Out Your Strategy
6.  Determine Media Plan
7.  Determine Media Mix
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Develop our
Campaign
Media Plan Media Mix
Advertising Goals
Product Analysis
Market Analysis
Audience Analysis
Message
Determine Network
Determine Targeting
Creative Format
Budget
Pricing Model
Determine Media Plan and Media Mix
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Profile The Client
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Campaign Goals
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Determine Goals
1-3 Months
3-6 Months
6-12 Months
Short Term Goals (Build Brand Awareness)
Mid-Term Goals (Direct Response with Branding)
Long Term Goals (Direct Response)
Example Goal: Increase Brand Searches
Example: Increase Sales,
Increase Brand Searches,
Increase Return Visitors
Example: Increase
Revenue and Reach
New Markets
Goals
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Campaign Objective
Develop a comprehensive integrated marketing
strategy, optimize campaigns for top performance
and create an action plan that would meet and
ideally exceed marketing goals.
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Understand Goals and
Objectives
Understand Company
Vision & Mission
Get to Know Target
Audience
Learn the Market &
Competition
Profile The Client
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Demographic/Psychographic
!  18-24,25-34yearolds
!  Urbanwomen
!  Fashionistas
Geographic Target
!  Bostonarea
Income
!  Middleincome
Purchase Profile
!  Apparel,accessories
Interests
!  Shopping
!  Trends,fashions
!  Celebritynews/entertainment
!  Movie/TVlovers
Target Audience
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Don’t Pray – Plan for It
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Audience Reach
Example Budget Allocation
Traffic Builders
Topics of Interest
Product Awareness Group
Traffic Builders
Topics of Interest
Product Awareness Group
80%
15%
5%
20%
60%
20%
Short Term Strategy Long Term Strategy
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Budget Amount = $1,000/month
Develop Digital Plan
Content
Marketing
Plan to Achieve the Goals:
Brand Awareness, Sales
Define target Audience: Demographics/Interest/Topic/Online Activity
Measurement
Plan
Social
Media
SEO
Digital
Advertising
Email
Marketing
Advertising Plan
Call Out
Digital Advertising Plan
Google AdWords Focused
Determine Budget Allocation to each
Search
Display Remarketing Shopping
Search Campaign
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Facts of Search:
Reach people at the precise moment they are searching for products/services
Non-interruptive
CPC bidding – so you only pay when someone has interest and clicks
Easy to measure
Display Network Campaign
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Facts of Display:
Largest ad network in the world
Target people based on interest and placements (websites and website content)
Great for Reach and Branding because of its higher visibility (and conversions)
Remarketing Campaign
Facts of Remarketing:
Allows you to target website visitors on the GDN after they have visited your website
Great way to ‘close the deal’
People are already familiar with the brand
Great if you build a list of website visitors and can target them again if you are launching a
new product or service
Shopping Campaign
Facts of Shopping Campaigns:
Great for eCommerce websites that sell products
It’s a retail focused campaign that shows an image with pricing and description – which allows for quick and
easy decision
Relevancy is higher because of the direct to product link
Call Only Campaigns
Facts of Call Only Campaigns:
Shown on Mobile Devices capable of making phone calls
Great way to get someone to call directly (to the store or lead generation)
Short-Term Allocation Example
Search Network
20%
Traffic
Builders
Interest
Product
Awareness
Use for Direct
Response
Display Network
60%
Use for Promoting
& Branding
Example of how we might allocate efforts to each Network. First to do more branding to
capture more of a wider audience and get them to know your brand.
Include Remarketing
into the media mix
10%
Shopping
10%
Long-Term Allocation Example
Search Network
40%
Traffic
Builders
Interest
Product
Awareness
Direct
Response
Display Network
20%
Include Remarketing
into the media mix
15%
Use more for
Branding Focus
Our efforts for long-term success may change to include more direct response as well as
remarketing efforts.
Shopping
25%
Website Structure
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Sarah’s Dresses Website
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Store Hours-
Location
Shop
Dress
Blog Contact Us
Customer
Service
Colored
Dress
Seasonal
Dress
Night Dress
Summer Spring Winter
Time to Develop
I’m Ready to Develop an Awesome Campaign
Now I Know
Search: Reach and Interest
Brand
Name
Dress Sale,
Shop
Dresses
Online
One Shoulder
Dress, Pink Long
Sleeve
Seasonal Dress,
Color Dress,
Dress Store
Product Interest
Reach
Lower
Higher
Higher Lower
Dress, Cute
Dresses
Search: Keyword Structure
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Sarah’s Dresses Website
Store Hours-
Location
Shop
Dress
Blog Contact Us
Customer
Service
Display: Targeting
Remarketing
Interest
Contextual
Targeting
Placement
Topics
Cost Per Conversion
ConversionRate
Lower
Higher
Higher
Lower
Display: Structure
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Sarah’s Dresses Website
TopicsRemarketing Context Interest Placement
Display
Shopping: Structure
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Sarah’s Dresses Website
In Store Online
Shopping
Advanced Extensions – Location
Location Extensions. Displays physical address to local searchers.
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Advanced Extensions – Site Links
Site Link Extensions. Links below your ad directly to the website.
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Advanced Extensions – Social
Social Extensions. Use social extension to build trust and social validation.
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Mobile Devices
Mobile users will grow faster than desktop
internet users within 5 years.
-Morgan Stanley
There are now over 4 Billion mobile users in the
world and 1,000 new customers each minute. In
2008, Smartphone sales exceeded laptop sales
and with rate plans becoming less expensive,
more people are using their phones as their
internet source.
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Measurement Plan
Measuring and Reporting
Measuring Results
KPI
Reporting
Google
Analytics
Conversion
Tracking
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Make smarter online advertising decisions
How does it work?
• Tool tracks users who click on your ad and
records a conversion when that user reaches
your conversion page
Benefits
• Correlate ad clicks to custom conversion
metrics
• Easily set up tracking for sales, sign-ups,
leads, page-view, demo plays and more
• Measure conversion value of campaigns,
ad groups and/or keywords and optimize
bids accordingly
• Understanding the conversion helps to increase
Return On Investment (ROI)
Conversion Tracking
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Discover Your Audience Engagement
Utilize Google Analytics
How does it work?
• Web analytics reports website visitor
behavior
Benefits of How We Use Analytic
Data
• Understand who your visitors are and
where they come from
• Learn how visitors use your website and
compare your traffic against industry
benchmarks
• Discover which visitors are likely to
convert and how to attract more of
them
• Optimize online (and offline) marketing
by measuring post-click performance
• Uncover deep insights
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
KPI Reporting
What is a KPI?
Key Performance Indicators are metrics
that are essential to your business’
online success usually represented in
percentage or an average
How does it work?
Define your objectives and key results
How We Use KPIs
• Map the stakeholders
• Determine requirements and
expectations
• Set your objectives and key results
• Select your Key Performance Indicators
Presented by Pepper Gang
All materials and ideas included
are property of Pepper Gang.
Questions

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Awesome Lesson: Digital Advertising Explained

  • 2. Oz Intro Disclaimer: can’t understand anything I’m saying because of my accent, you can’t sue me. Digital Marketing….. Are the Celtics playing tonight?... I wonder if anyone understands what the hell I’m saying with my accent…. yum, cheesecake….. …I should wear a different bowtie….
  • 3. Outline: What You Will Learn Today 1.  What is Digital Marketing 2.  Customers Decision Cycle 3.  Intro to Digital Advertising 4.  Ready, Set, Strategy! 5.  Questions
  • 4. Meet Sarah Meet Sarah. Sarah is the owner of a Boston based Dress Shop.
  • 6. What is Digital Marketing Reaching, connecting, engaging people on digital channels using different devices & media •  The marketplace has changed •  Shorter, faster buying cycle •  Consumers have information at their fingertips •  The decision process is now much more complex •  Consumers can now reach for their smartphone, tablet, or laptop •  Now business with the most visibility wins
  • 9. Different Marketing Channels Influence Decision
  • 11. Who Needs Digital Advertising !  Have a lead generating website !  Have new products or services !  Are hosting an event !  Have seasonal sales !  Are looking to target customers geographically !  Are looking to increase traffic !  Are looking to increase brand awareness !  Want to increase sales and profits !  Ecommerce website Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 12. Steps To Build Campaign 1.  Profile the Client 2.  Who’s the Target Audience? 3.  Understand the Goals 4.  Create Campaign Objective 5.  Plan Out Your Strategy 6.  Determine Media Plan 7.  Determine Media Mix Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 14. Media Plan Media Mix Advertising Goals Product Analysis Market Analysis Audience Analysis Message Determine Network Determine Targeting Creative Format Budget Pricing Model Determine Media Plan and Media Mix Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 15. Profile The Client Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 16. Campaign Goals Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 17. Determine Goals 1-3 Months 3-6 Months 6-12 Months Short Term Goals (Build Brand Awareness) Mid-Term Goals (Direct Response with Branding) Long Term Goals (Direct Response) Example Goal: Increase Brand Searches Example: Increase Sales, Increase Brand Searches, Increase Return Visitors Example: Increase Revenue and Reach New Markets Goals Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 18. Campaign Objective Develop a comprehensive integrated marketing strategy, optimize campaigns for top performance and create an action plan that would meet and ideally exceed marketing goals. Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 19. Understand Goals and Objectives Understand Company Vision & Mission Get to Know Target Audience Learn the Market & Competition Profile The Client Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 20. Demographic/Psychographic !  18-24,25-34yearolds !  Urbanwomen !  Fashionistas Geographic Target !  Bostonarea Income !  Middleincome Purchase Profile !  Apparel,accessories Interests !  Shopping !  Trends,fashions !  Celebritynews/entertainment !  Movie/TVlovers Target Audience Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 21. Don’t Pray – Plan for It Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 22. Audience Reach Example Budget Allocation Traffic Builders Topics of Interest Product Awareness Group Traffic Builders Topics of Interest Product Awareness Group 80% 15% 5% 20% 60% 20% Short Term Strategy Long Term Strategy Presented by Pepper Gang All materials and ideas included are property of Pepper Gang. Budget Amount = $1,000/month
  • 23. Develop Digital Plan Content Marketing Plan to Achieve the Goals: Brand Awareness, Sales Define target Audience: Demographics/Interest/Topic/Online Activity Measurement Plan Social Media SEO Digital Advertising Email Marketing
  • 24. Advertising Plan Call Out Digital Advertising Plan Google AdWords Focused Determine Budget Allocation to each Search Display Remarketing Shopping
  • 25. Search Campaign Presented by Pepper Gang All materials and ideas included are property of Pepper Gang. Facts of Search: Reach people at the precise moment they are searching for products/services Non-interruptive CPC bidding – so you only pay when someone has interest and clicks Easy to measure
  • 26. Display Network Campaign Presented by Pepper Gang All materials and ideas included are property of Pepper Gang. Facts of Display: Largest ad network in the world Target people based on interest and placements (websites and website content) Great for Reach and Branding because of its higher visibility (and conversions)
  • 27. Remarketing Campaign Facts of Remarketing: Allows you to target website visitors on the GDN after they have visited your website Great way to ‘close the deal’ People are already familiar with the brand Great if you build a list of website visitors and can target them again if you are launching a new product or service
  • 28. Shopping Campaign Facts of Shopping Campaigns: Great for eCommerce websites that sell products It’s a retail focused campaign that shows an image with pricing and description – which allows for quick and easy decision Relevancy is higher because of the direct to product link
  • 29. Call Only Campaigns Facts of Call Only Campaigns: Shown on Mobile Devices capable of making phone calls Great way to get someone to call directly (to the store or lead generation)
  • 30. Short-Term Allocation Example Search Network 20% Traffic Builders Interest Product Awareness Use for Direct Response Display Network 60% Use for Promoting & Branding Example of how we might allocate efforts to each Network. First to do more branding to capture more of a wider audience and get them to know your brand. Include Remarketing into the media mix 10% Shopping 10%
  • 31. Long-Term Allocation Example Search Network 40% Traffic Builders Interest Product Awareness Direct Response Display Network 20% Include Remarketing into the media mix 15% Use more for Branding Focus Our efforts for long-term success may change to include more direct response as well as remarketing efforts. Shopping 25%
  • 32. Website Structure Presented by Pepper Gang All materials and ideas included are property of Pepper Gang. Sarah’s Dresses Website Presented by Pepper Gang All materials and ideas included are property of Pepper Gang. Store Hours- Location Shop Dress Blog Contact Us Customer Service Colored Dress Seasonal Dress Night Dress Summer Spring Winter
  • 33. Time to Develop I’m Ready to Develop an Awesome Campaign Now I Know
  • 34. Search: Reach and Interest Brand Name Dress Sale, Shop Dresses Online One Shoulder Dress, Pink Long Sleeve Seasonal Dress, Color Dress, Dress Store Product Interest Reach Lower Higher Higher Lower Dress, Cute Dresses
  • 35. Search: Keyword Structure Presented by Pepper Gang All materials and ideas included are property of Pepper Gang. Sarah’s Dresses Website Store Hours- Location Shop Dress Blog Contact Us Customer Service
  • 37. Display: Structure Presented by Pepper Gang All materials and ideas included are property of Pepper Gang. Sarah’s Dresses Website TopicsRemarketing Context Interest Placement Display
  • 38. Shopping: Structure Presented by Pepper Gang All materials and ideas included are property of Pepper Gang. Sarah’s Dresses Website In Store Online Shopping
  • 39. Advanced Extensions – Location Location Extensions. Displays physical address to local searchers. Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 40. Advanced Extensions – Site Links Site Link Extensions. Links below your ad directly to the website. Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 41. Advanced Extensions – Social Social Extensions. Use social extension to build trust and social validation. Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 42. Mobile Devices Mobile users will grow faster than desktop internet users within 5 years. -Morgan Stanley There are now over 4 Billion mobile users in the world and 1,000 new customers each minute. In 2008, Smartphone sales exceeded laptop sales and with rate plans becoming less expensive, more people are using their phones as their internet source. Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 44.
  • 45. Measuring and Reporting Measuring Results KPI Reporting Google Analytics Conversion Tracking Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 46. Make smarter online advertising decisions How does it work? • Tool tracks users who click on your ad and records a conversion when that user reaches your conversion page Benefits • Correlate ad clicks to custom conversion metrics • Easily set up tracking for sales, sign-ups, leads, page-view, demo plays and more • Measure conversion value of campaigns, ad groups and/or keywords and optimize bids accordingly • Understanding the conversion helps to increase Return On Investment (ROI) Conversion Tracking Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 47. Discover Your Audience Engagement Utilize Google Analytics How does it work? • Web analytics reports website visitor behavior Benefits of How We Use Analytic Data • Understand who your visitors are and where they come from • Learn how visitors use your website and compare your traffic against industry benchmarks • Discover which visitors are likely to convert and how to attract more of them • Optimize online (and offline) marketing by measuring post-click performance • Uncover deep insights Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.
  • 48. KPI Reporting What is a KPI? Key Performance Indicators are metrics that are essential to your business’ online success usually represented in percentage or an average How does it work? Define your objectives and key results How We Use KPIs • Map the stakeholders • Determine requirements and expectations • Set your objectives and key results • Select your Key Performance Indicators Presented by Pepper Gang All materials and ideas included are property of Pepper Gang.