1. Paulou G. Javier,CTFLPaulou G. Javier,CTFL
:: Home Add: #94 Blk. 19 Lot 17B Martin Place 3A T.Bautista St. Afpovai Subd. Phase 2
Fort Bonifacio Taguig City Philippines
:: Current Add: #94 Blk. 19 Lot 17B Martin Place 3A T.Bautista St. Afpovai Subd. Phase 2
Fort Bonifacio Taguig City Philippines
:: Cell#: +639053400872/+639479523527
:: Email add: paulouj16@yahoo.com
CAREER OBJECTIVECAREER OBJECTIVE
ToTo be part of an organization that will help me enhance my I.T. programming,
testing and marketing skills and further utilize those skills towards achieving
both short and long term goals of that organization.
EDUCATIONAL ATTAINMENTEDUCATIONAL ATTAINMENT
:: DE LA SALLE UNIVERSITY – DASMARIÑAS- Dasmariñas, Cavite
Bachelor of Science in Business Administration Major in MarketingBachelor of Science in Business Administration Major in Marketing
ManagementManagement
WORK EXPERIENCEWORK EXPERIENCE
Overall I.T. Industry Experience: 7.5 yrs. in Testing (U.S. Telco., U.S.
Health Insurance, U.S. Card Association Financial Services, US Payment
Acquirer Financial Service)
2 yrs. in Mainframe COBOL development, 1.5
yrs. in Backend BPO U.S Healthcare services processing
2. :: Smart Telecommunications Phil Inc.
Nov.12-Dec.27 2004 - Dasmariñas, Cavite
Assistant Customer Sales Officer -
- On the job training-handled customer inquiries, in-store sales and events marketing
:: Accenture Philippines Delivery center Inc.
Oct.17, 2005-Oct. 28, 2011 – Quezon City/Mandaluyong City, Metro Manila
Company Position: Analyst Programmer/Senior Software Engineer
Projects/Clients:
▪ Project Bruin (United Health Group/Prescription Solutions) :
the project services a U.S. medical insurance company which handles and
maintain prescription and
medical insurance billing related transactions of its
customer’s insurance
accounts.
Duration : October 2005 - October 2006
Technologies/Systems/Tools Used: QNXT (QCSI) System- web-based
(GUI) administrative tool for healthcare
information and medical billing transactions
Project Role: CMS Medicare Data Reconciliation analyst
: handles CMS medical insurance transactions in different kinds
of report in order to support the
enrollment and eligibility procedures of individual customers or
company funded customers of the
client.
3. : analyze and screen customer’s information in order to
determine and input it in the system if
they are eligible on a medical insurance type as set in the
eligibility company requirements; enroll
customer’s information in the system; reconciliation/correction
of billing errors in the customer’s
data.
• Project Hawaiian Telcom: the project services a U.S Telco Company
in Hawaii which handles all billing maintenance
systems that is being used by the client in order to service all
of its customers.
Duration : March 2007 - July 2009
Technologies/Systems/Tools Used: Kenan Billing Customer Center System
(GUI), CRM (Customer Relationship Management) software,
Tibco Business works; business integration
software, Telco Webforms
Project Role : Kenan Billing Order Developer and Reviewer (Quality
Assurance-billing reconciliation analyst)
: ensure client’s customers billing accuracy in accordance with
the Telco products and services
that they availed, resolve billing issues and inaccuracy by
editing and processing it in the
Kenan Billing System, CRM, Tibco and Web forms and Kenan
GUI testing.
4. : Supervises 8 to 10 resources that maintains and specializes
in handling a billing type transaction
with experience and knowledge on different U.S telco
products and services
: Onshore 1 month work business experience in client’s
headquarters in Honolulu Hawaii,
strengthened long-term relationship with the client,
communicate and established a concrete
and precise businesses billing processes between our team
and client’s engaging team.
• Project AMEX USMR : this project services a U.S Bank and Credit
Card Company that improves and maintains the system
and products’ Points Application programs for backend COBOL
process that supports the company’s front end processes.
Duration : September 2009 – April 2011
Technologies/Systems/Tools Used: COBOL Mainframe, JCL, SQL DB2,
Soft/Tech Tester for Front End applications
TSO-ISPF, Changeman, Quality Center
Project Role : Cobol/JCL Programmer/Designer- Component or
Unit/Assembly Testing
: communicate and apply business requirements in order to
formulate technical scope and establish
COBOL/JCL component requirements
5. : Develop, Design, build/code and perform component testing
using COBOL, JCL,
SQL DB2, Syncsort, MF screen and Front end testing in
connection with the COBOL components
: Extensive unit and assembly testing for COBOL, JCL and
SQL modules
: Assisted in installing develop and tested components in
production checkouts.
: Production Support for recently delivered projects and
existing systems that are already in production.
:: United Health Group-GSD Manila
Nov.2, 2011- Dec. 14 2012– Taguig City, Metro Manila
Company Position: QA Test Engineer
Technologies/Systems/Tools Used: Mainframe-SQL DB2, JCL, Quality Center,
Foundation View systems, Claims Highway
TOPS-The Online Claims Processing System, XML tags
Company Role: Understand the business requirements to design, develop and execute
Test Plans and cases.
Participate in meetings/walkthrough session/group meetings
Perform Testing for assigned projects and work independently on tasks
assigned
Collaborate with developers/SA’s to work on the requirements and the
defects
Provide timely updates on tasks to reporting Project Lead
Build a relationship with project stakeholders/ business partners
Ensure compliance with organization and project defined standards and
processes
Test U.S Health Care processing systems for different applications used
6. by the company
:: RCG IT Philippines
Dec. 17 2012- Present– Makati City, Metro Manila
Company Position: Consultant Analyst 3
Projects/Clients:
• Project Elavon: the project services a U.S. Payments Acquirer
Company that is based in Atlanta GA with a worldwide clientele that handles
payments
processing in North America (USA/Canada/Puerto
Rico), Latin America (Mexico/Brazil) and European (Ireland/UK) regions.
Duration : Dec. 17 2012- Present
Technologies/Systems/Tools Used: Stratus Host Payment Systems, AEP
Web Eclipse Boarding Systems, Access Elavon/Host Access system, NDI( Next Day Inquiry
System)
E4 Payments Processing tool, E3 Payments
Processing tool, ISO8583 Processing tool, POS Devices Ingenico IPP320 IWL250, ICT250
and
Verifone, B2PS-Chip Integration Tool(CIT), Collis
Brand Test Tool-Smart Link tool and Smart Wave box
Project Roles : 2 Yrs.-Stratus QA Team Lead for North America/ Currently
Stratus Frontend QA Manual Testing Project Lead for Association Regulatory Project
: Ensure manual quality assurance testing on payment
processing of request and response messages from and back to EMV point of sale (POS)
7. device,
within the Stratus Host system and from different card
associations (Visa(including Interlink debit), Master Card(Maestro debit), Amex, Discover,
Union Pay,
Interac(CAD Debit)) and lastly the data going to other
downstream applications like MPS(Merchant Payment Systems), TDS,
NDI/Datawarehouse.
: Specializes in critical bi-annual Regulatory and Certification
testing which are requirements demanded by different Associations(AX, VI, MC, DI, UP,
Interac) to the
Elavon Payment Acquiring System in order to comply to
industry standards and market needs.
: Tested payment processing messages from different products
like Credit card, Debit card, ECS(electronic check) EBT( electronic benefit transfer),
Gift/Loyalty cards, private plan cards, mass transact and 3rd
party foreign files.
: Supervises 4 to 6 resources for 2 years that maintains and
specializes in manual testing of different payment product Stratus messages for different card
brands
using different POS EMV device tools for the Stratus North
America team.
: Being a key SME resource; provides diverse technical know-
how and trainings to the whole Stratus QA North America team due to experience gained in
the the
different key projects handled.
: Combined Onshore 6 month work business experience in 2013
and 2014 within the client’s headquarters in Atlanta Georgia. Main tasks while assigned there
8. are
to strengthen long-term relationship with the client from
developers, business analysts, project leads/managers and company leaders and
established a concrete
and precise businesses testing processes between our team
and client’s engaging team and lastly participate in US Market EMV Introduction
seminar(March 2013)
and Stratus developer testing (March-April 2014).
: Create a Level of Effort (LOE-man hours) project estimate
for all future testing projects to be assigned to the team based on the projects’ requirements
and allocate
those hours depending on the project experience and skill
level of each resource.
: Review and Analyze High level Business requirements,
Functional Design requirements and Stratus Technical Design requirements then translate it
to accurate and complete set
of test conditions in order to create the overall Test Plan for any specific project assigned.
: Currently assigned as Project Lead on Bi-annual Card
Association Compliance Regulatory project testing for Acquirers’ (Elavon) Certification to
different US/CAD/China
Card brands (VI, MC, AX, DI, Interac and CUP) and other
key Stratus NA testing projects.
SEMINARS/ TRAININGSSEMINARS/ TRAININGS
: COBOL Booth Camp – 1 month Extensive Training which includes easy to complex COBOL
coding and testing, COBOL, JCL, SQL DB2 key concepts
9. : HostCentric Simulated Project – 2 months training of COBOL, JCL, SQL build which
simulates actual project requirements/tasks and need to meet actual SLA deadlines set by
the trainers.
: White Belt Six Sigma training-UHG Manila Specific
: Lean Trained- UHG Manila Specific
: Introduction: EMV Contact and Contactless Processing for US Payments Industry (held in
Atlanta GA- March 2013)
: Stratus Developers Host Payments Processing Systems Training (held in Atlanta GA-
March-April 2014)
: ISTQB Foundation Level Certified Tester
SKILLSSKILLS
:: Fluent in reading, speaking and listening in English and Filipino Tagalog
:: Leadership/supervisory experience, Marketing, Business and Technical Data Presentation
skills
:: Experienced In MS Windows Programs(Word,Excel,Access,Powerpoint,Outlook) Lotus
Notes, Telco- Kenan Customer Center, QNXT, Tibco, CRM, Mainframe ISPF/TSO,
Changeman, Stratus host systems, AEP web, POS device processing
:: COBOL programming and testing, SQL-DB2, JCL programming and testing
:: Stratus Host testing and payments acquiring testing using POS devices (Ingenico and
Verifone)
:: Business and Systems Technical requirements analysis.
:: LOE-level of effort creation for different technical projects.
PERSONAL INFORMATIONPERSONAL INFORMATION
:: Birth date: Dec.21, 1984 :: Religion: Roman Catholic :: Civil Status: Single
CHARACTER REFERENCECHARACTER REFERENCE
:: Janice Dalmacio- Project Manager, RCG Elavon NA team- 09175391868
