1. M RAVICHANDRAN
+91-9003040418
Professional Background
 Technically sophisticated and result driven professional with over 10 years of experience in Software
Testing covering Manual – Automation testing
 6 Years of rich experience in managing the team in the following areas Project management, Process
management, People management
 Ability to handle large size - multiple applications with competing priorities.
 Good knowledge in Banking Domain with specialization in areas such as - CASH MANAGEMENT
( Payments), E-LEANING and ECOMERCE Domains.
 Good knowledge on SDLC, Software Testing Life Cycle
 Experience in understanding the Requirements and preparing Quality / Test artifacts like Effort
Estimation, Test Strategy, Test Plan, and understanding document and walk through with customers on
Estimation and Plans.
 Experience in Reviewing (Test Scenarios, Test Cases, Test Results in TFS) and execution of tests in multiple
environment like System Integration Testing ( SIT ), UAT & End to End Regression testing.
 Experience in Defect Tracking and also as a Business Analysis (in supporting testing team to ensure their
understanding of requirements)
 Exposure to Automation testing with minimal work experience in SELENIUM (for Web non AngularJS
Web Application), PROTRACTOR (Angular JS Testing) – both AngularJS and Non Angular JS Web
applications.
 Experience in preparing and presenting multiple metrics like, Test preparation productivity, Test execution
Productivity, Defect Discovery ratio, Test efficiency, Schedule and Effort Variances.
 Exceptionally well organized, with strong work ethics and willingness to work hard to meet deadlines.
 Ability to build relationships and work well in a team & to work independently and/or in a group.
 Strong, decisive, and motivational qualities and can work with minimum supervision.
Educational Qualification:
 B.C.A (Computer Science) – 2002 – Vels College of Art and Science
 M.B.A (Systems) – 2007 – University of Madras
Technical Skills:
 Testing Tools : TFS (Test Foundation Server), SELENIUM, PROTRACTOR – (AngularJS Web Apps)
 Operating Systems : Window XP/7, Linux, UNIX
Professional Experience:
 Working as a Senior Project Lead in POLARIS FINANCIAL TECHNOLOGY LTD, from March 2010 to till now.
 Worked as a Team Leader with EXPERTUS INFOTECH (Chennai) from Apr 2008 to Mar 2010.
 Worked as a Senior Test Engineer with AMTEX SYSTEMS (Chennai) from Oct 2005 to Mar 2008.
Project Summary
Project #1:
Project Name : Citi ICG
Client : CITI Bank, Singapore
Role : Vertical Lead
Team Size : 27
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2. Project Description:
Citibank ICG Technology Asia Pacific has setup Test Centre of Excellence (TCoE) partnering Polaris vendor to
streamline the testing process to cater for the testing requirements to support the continuous release of the
ASPAC GTS applications.
TCOE is to facilitate the adoption of the Service Quality Program’s (SQP) Standards and Controls within Citi
Transaction Services (CTS) through process consulting, and to help the various Application Development Teams
improve their productivity and quality of software delivery. TCoE strives to build expertise in testing practice in the
Business Area of the Customer. TCoE adhered to the Citibank New York Service Quality Program for Testing
Remedial.
Responsibilities:-
 Preparing the Effort estimation for the projects and tracking the efforts of the resources.
 Preparing the Test plans, Test Entry and Exit criteria document for SIT environment.
 Preparing the Signoff, Test completion report for the completed releases.
 Resource management and responsible for the deliveries under 9 Applications (multiple releases with respect
individual applications)
 Conducted CAM (Casual Analysis Meeting) with team on the defect leakages and its mitigation plans.
 Presenting the multiple metrics to application stake holder on Release basics.
 Metrics that involved in presentation is Test preparation productivity, Test execution Productivity, Defect
Detection ratio, Test efficiency, Schedule and Effort Variances for the vertical on monthly basics.
 Sharing the Test execution status, defect tracking reports, Resource efforts to application stake holder and daily
basics
 Conducting team meeting at the closure phase of every release to understand the lessons learnt based on the
challenges faced in execution phase and create the repository of the lessons learnt to over the similar kind of
challenges faced in future executions.
 Taking advantage of job opportunities in learning new technical areas and Shares knowledge with team
members
Project #2:
Project Name : Digital Automation Testing – (Tool to test E2E functionality on AngularJS Web Application)
Client : POLARIS
Role : Development and Testing
Team Size : 4
Project Description:
Digital Automation tool is a internal tool developed for the purpose of test the End to End functionality of
Web Application built with AngularJS Technology. This tool is built on Jasmine Framework and runs on Selenium
Webdriver.
Tool has the capacity to generate the scripts just my mapping the Angular Tags, which means no manual
scripting is required to generated the test scripts, So that the any user can able to generate the test script and
execute the test without any coding knowledge. Tool also generates the test scripts by getting the inputs from the
xls - user can upload the xls file (pre defined template which has the elements, key, driver values and the
respective actions). Tool has the facility to reuse the generated test scripts for Regression testing. Output for each
an every test will be the Configuration JS file, Test script JS files, Test Results Summary, xls format template and
Test Logs. In case of Failed test cases the Error details are displayed in the Test Summary Report – HTML format
and the detailed version will be available in the log files.
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3. Responsibilities:-
 Creation of the Protractor Test script with all possible combinations of Elements, Keys, Key values, Actions and
Action values.
 Conversion of Protractors scripts in to a Java, so that the tool can generate the Protractor scripts while
execution with the combinations of Elements, Keys, Key values, Actions and Action values in Protractor format.
 Testing the Tool bundle on each an every completion phase.
Project #3:
Project Name : ENBD BPM ACCOUNTS MAINTENCE (Onsite)
Client : EMIRATES NBD (Dubai)
Role : Project Lead
Team Size : 5
Project Description:
ENBD Account Maintenance is the process where the physical application is sent by sourcing units
via Tracksoft and requests are processed in Finacle. Physical applications are sent via internal mail
and acknowledged by OPC once received. Documents once processed are sent to RMC for archival
with AOD. BPM for Account Maintenance process is introduced where the requests are processed
basis of scanned images such that physical form does not flow to ARC. Also images will be
immediately available in Docsafe as FileNet which is integrated with it.
Roles and Responsibilities
 Involved in Process Management activities (Preparation of Test Plan preparation, Test Closure, Test Signoff)
 Testing activities (Preparation, SIT Execution, UAT support)
 Involved in Project Management activities (Daily Status Reporting, Defect Management, stakeholder
management)
 Involved in People Management (handling a team of 3 members)
Project #4:
Project Name : Emirates Islamic Eximbills – Trade Finance (Onsite)
Client : EMIRATES NBD (Dubai)
Role : Project Lead
Team Size : 2
Project Description:
Upgrade of CS Eximbills to Emirates Isamic Eximbills (which offers more functionalities related to trade finance. The
same functionalities have been customized for their sub bank Emirates Islamic Bank - Islamic banking). Bank users
can initiate issuance of Letter of Credit, Letter Of Credit Amendment, Issue Guarantee, Amend Guarantee for
Imports & Exports, Guarantee’s.
Roles and Responsibilities
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4.  Involved in Process Management activities (Preparation of Test Plan preparation, Completion report, Test
Signoff)
 Testing activities (Preparation, SIT Execution, UAT support)
 Involved in Project Management activities (Daily Status Reporting, Defect Management, stakeholder
management)
 Involved in People Management (handling a team of 2 members)
Project #5:
Project Name : Cuscal Testing Services
Client : Cuscal Ltd, Sydney
Role : SWITCH Support
Team Size : 5
Project Description:
Cuscal is Australia's leading provider of transactional banking, liquidity and capital management products and
superannuation solutions to more than 150 specialist financial services institutions across Australia.
As part of this, Cuscal has Initiated to build a modern, adaptable payments framework (CORE Program) to reduce
the current dependency on the third party in offering some payment services and which will allow them to be
more flexible and quicker to respond / adopt to the technology changes related to Compliance, product
innovation, and fraud which will offer best services under new customer contracts coming into place from 2013. As
part of their strategy and desired end state, it incorporates switch development (customer integration and
bilateral development), application development, ATM/PCT development, operational and customer migration
processes, and termination assistance to reduce the current pressure on revenues and to offer best services to its
customers by reducing the cost.
CORE program has already implemented Phase 1 which is to develop new routing switch and introduce a new
debit card to prove the payments capability. Currently as part of Phase II we are working on Customer Migration
(new and existing) to Switch, ATM, Reports & settlements and Portal.
Responsibilities:-
 Understand and analyze business requirements for the project/release
 Loading the configuration pack in to UAT, SIT and PROD environments manually and few modules using the
automation script (QTP 11.0), based on the ALM requests
 Performing the verification process on the loaded Config packs in multiple environments based on the
standard checklists
 Creation of IAP’s and process and generating the Licence request file in Linux env. (using PUTTY). Deploying the
license file in Linux env. for the new interface process in multiple test
 Tracking the tickets status in ALM.
Project #6:
Project Name : ICM (International Cash Management) – E2E Regression Testing
Client : Royal Bank of Scotland (RBS), Netherlands
Role : Test Lead
Duration : Apr' 10- July’ 12
Team Size : 7
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5. Project Description:
This project is all about, performing the End to End Regression testing for the Global Transaction Service (GTS)
application. We perform the End to End Regression testing with Multiple payments types across all GTS
applications. The testing included different front end applications, mid office application, SWIFT network and
various back offices which RBS deals with and verifying the transmission of SWIFT messages to Front office and
Back offices from SWIFT Alliance network.
Responsibilities:-
 Prepared Test plan and involved in reviewing Test scenarios and publishing to stake holders.
 Involved in BMO calls on Requirements gathering process and signoff.
 Involved in END to END Regression testing of multiple payment flow of Banking project (Corporate
Banking)
 Testing involves the following activities –
 Initiating the payments from the front end channels, tracking the payment with the various mid
office applications that interacts with the payments (which various for different payments types)
 Validating the inbound messages of Payment Router, by querying the ORACLE database and also
the outbound message of various formats from Payment Router in LINUX env.
 Raising the defects in Quality Center 9.2 and maintaining the tracks of the defect and retest it.
 Verifying the successful transmission of SWIFT message like MT101, MT105, MT103, MT942 and
MT940 messages from SWIFT alliance network to Front office channels and Back offices.
 Processing the MT940 message in Report Router (UNIX env.) and verifying the reports in front
end.
 Creating a monthly dashboard and circulating to stakeholders.
Project #7:
Project Name : Smart Portal
Client : AUTODESK, USA
Role : Senior Test Engineer
Team Size : 3
Project Description:
Smart Portal is the valuable product of Expertus InfoTech, which is developed with the technology of Drupal and
PHP. Smart Portal, is the user-friendly application, which is customizable and fit to any kind of LMS products as a
front-end application. For an end user understanding the functionalities of LMS product is not an easy job, so in
order to solve the difficulties faced by the end users we have introduced this SMART PORTAL concept, which
makes the life of the user simple. Smart Portal will be the one point of contact for the end user and it’s not
necessary that the user should have the LMS knowledge for processing the requirements with Smart Portal. Smart
Portal will have the same functionalities as the LMS product has with a user friendly menu driven action. Smart
Portal and LMS product speaks through Web services and the Data synch-up between the LMS and Smart Portal
will be done once in 24 hrs.
Smart Portal has a unique feature Report. User can able to generate their own Adhoc report on their
assigned security roles and user given filter conditions. Smart portal has 2 types of report Adhoc reports and OOB
reports.
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6. Responsibilities:-
 Involved in creating the Test plans.
 Preparing the clarification document based on the provided functional specification.
 Preparing the test scripts and also reviewing the test script created by the team members.
 Deploying the build and executing the ETL process before starting the testing.
 Executing the test scripts and locking the defect in defect tracking tool Kayako.
 Executing the Re-test and Regression testing for the given fixes.
 Executed the Integration testing between the Application and Report.
 Executed the System testing for Autodesk project.
 Preparing the defect dashboard report for every month and circulate to the higher officials (Test manager
and Project Manager).
 Attending the client call and providing the solution for the Production support issues. Documenting the
production support issues for future references.
 Handling a team of four members – (Scheduling the task, gathering the status report given by the
team member and sending a consolidate report to manager)
Project #8:
Project Name : SABA-54
Client : Schlemberger & Honeywell, USA
Role : Senior Test Engineer
Team Size : 1
Project Description:
SABA-54 is an LMS application, which helps to train the internal and external employees of the organization and
maintains the track of the learner. We are involved in customizing the application based on the client request like
introducing the new feature to the existing, adding the new training session and offerings and the report features
based on the customer requirements using the Crystal report.
Responsibilities:
 Preparing Test scripts for functional testing based on the provided functional specification and executing
it.
 Tracking the defects with the defect tracking system Bugzilla.
 Executing the Re-test and Regression Testing for the given fixes.
 Preparing the defect tracking report (Dash board for every month) and circulating to the higher officials.
 Attending the client call and providing the solution for the Production support issues. Documenting the
production support issues for future references
Project #9:
Project Name : IWay Service Manager
Client : Information Builders, USA
Role : Senior Test Engineer
Team Size : 5
Project Description:
IWay Service Manager is a web based application, which allows the user to create the adapters based on their
requirements. This application includes multi components, all the components are inter-related to each other
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7. same as like an CRM, so based on the functions of the Components the customer can able to create there own
functionality adapters.
Responsibilities:
 Preparing Test Scenarios and the Test cases.
 Execute the test cases with Manual testing
 Regression Testing – Automation tool (QTP 9.2)
 Preparing the defect tracking report
 Checking for the regular data updates from clients
 Tracking out the identified defect in our DFT tool (JIRA) and also providing the details in Client call
regarding the issues
Project #10:
Project Name : SWIFT 2006
Client : Information Builders, USA
Role : Senior Test Engineer
Team Size : 7
Project Description:
The SWIFT 2006 is the adapter, which is used in the Banking process. The process that is performed by the SWIFT
2006 is which generates the swift messages for each and every transaction of the banking process, which is done
by the customer end and also at the bank end. The SWIFT 2006 adapter is an iWay product and it has been tested
in different environments like Windows 2000 and Linux and Solaris. The major testing process involves in validating
and deploying the metadata’s of SWIFT 2006 Package in client environment. Preparing the test data for the SWIFT
2006 Adapter in swift format and analyzing the response whether it is based on the input.
Responsibilities:
 Preparing Test Scenarios and the Test cases.
 Executing Test Cases (manual) and analyzing the outcome results with the given inputs
 Raising and Tracking the defect in Bugzilla
 Performing the Regression Testing
Project #11:
Project Name : iWay Adapter Monitoring
Client : IWAY, USA
Role : Test Engineer
Team Size : 3
Project Description:
The iWAY Adapter Monitoring (iAM) is the most valuable product of Information Builders. The process involves is
testing the deployment process of the various adapters like RDBMS, SAP, People Soft, HL7 and CICS with iWay
Adapter Tool in different Servers like IBM Web Sphere 7.0, Sun Java, IBM Websphere 6.0. The iWay Adapter tool
which performs the process of intermediate with multi environment. It allows the adapter to perform its process
with different environments like Windows 2000 and LINUX simultaneously. The major testing process involves is
analyzing the deployment process of each adapters with the servers and also the outcomes of the adapter which
should be based on the inputs given.
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8. Responsibilities:
 Preparing Test Scenarios and the Test cases.
 Executing Test Cases (manual) and analyzing the outcome results with the given inputs
 Raising and Tracking the defect in Bugzilla
 Performing the Regression Testing
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