1. OBJETIVE:
To obtain a challenging position that allows me to implement and further develop my management experience and personal strengths
to benefit company operations.
EXPERIENCE:
Coastal Foods Inc. (Frozen Desserts) – Houston, Texas 05/2011 – Present
Quality Assurance Director
 Established goals for management teams (annually action plan register) with monthly evaluations.
 Evaluate staff’s performance in accordance to pre-established goals.
 Manage operational Quality financial budget.
 Developed, implemented and maintain Quality Systemto improve product quality and to ensure compliance with
government and global standards.
 Improved SQF (Safe Quality Foods) program and achieved level 3 and full compliance with GFSI (Global food
Safety Initiative) and FDA for the last five years.
 Developed and Implemented detailed product specifications to manufacture products right thefirst time and
improve quality and efficiency.
 Responsible for developed Product Profile Technical Data Sheet with ingredient statement and Nutritional
Information.
 Reduced customer complaints to 80% in one year.
 Coordinating and conducting Quality SystemAudits and HACCP Plan audits to all company programs in order to determine
their effectiveness.
 Manage and evaluate customer complaints and non conforming products, developing corrective and preventive actions to
reduce or eliminate recurrence.
 Customer complaints reduced to 2.2% per million in one year (previously 5.2% per million)
 Supervising and coordinating lab activities and testing procedures. (TPC, Coliforms, aW, Viscosity, Moisture, Ph, Product
Shelf Life, Environmental testing, COA’s)
 Developed and maintain Global Food Safety Initiative Standards (GFSI).
 Developed and supervise Good Manufacturing Practices (GMP’s), Good Laboratory Practices (GLP’s) and HACCP training
for over 250 employees.
 Supervising and coordinating Q.A Technicians.
 Manage and coordinating Sanitation department activities for over 30 employees.
CSMBakery Products NA (Frozen Desserts) – SugarLand, Texas 08/2005 – 05/2011
Quality Assurance Supervisor
 Responsible of performing laboratory testing procedures (TPC, Coliforms, e-coli, aW, Viscosity, Moisture, pH, Product
Shelf Life, environmental) applyingGLP’s and to ensure compliance with company and government standards.
 Investigate customer complaints and non-conforming products, identifying root cause and providing corrective and
preventive actions.
 Coordinating and conducting Good Manufacturing Practices Audits (GMP’s) with HACCP team members.
 Conducting GMP’s, GLP’s and HACCP training for over 400 employees.
 Assist Management team in developing and maintain Global Food Safety Initiative Standards (GFSI).
 Conducting Internal Audit (Review company programs and procedures regularly to ensure compliance with company
standards)
 Coordinating quality personnelschedules and shifts. (for 8 technicians and 7 days per week)
 Review daily quality documentation to ensure manufactured product is in compliance with product specifications and meet
company policies and government regulations.
 Assisting Quality Assurance Manager in daily quality operations.
Bimbo Villahermosa Mexico 08/1995- 08/1998.
Educational Background:
- Instituto Tecnologico de Minatitlan (Mexico)
Chemical Engineering (4.5 years)
Food Science and Technology (1 year)
Food Processing Sanitation/Hygiene.

2. Qualifications:
- Bilingual (Fluent in Spanish and English)
- Microsoft Word, Excel, Power Point,
- HACCP Certified by theinternational Alliance
- SQF Certified (Practitioner)
- Trained for development of British Retail Consortium(BRC) Global Standard (GFSI) by NSF.
- Internal auditor (BRC) certification.
- Food Safety Microbiology
- Ten years’ experience managing up to 280 employees.