1. DAWN HILL
8402 Ambrosse Lane Unit 206
Louisville, KY 40299
(502) 544-3903 (c)
dawn.hill74@twc.com
SUMMARY
Experienced Quality Engineer in the food processing industry with particular skills in food safety.
Highly skilled in analyzing, multitasking and troubleshooting with an ability to learn quickly, make
sound judgments, and adapt to changing environments. ASQ certified with knowledge of industry
standards such as ISO 22000, in addition to HACCP, GMP’s, SPC, and experienced with food safety
devices and software systems for monitoring documentation.
PROFESSIONAL EXPERIENCE
General Mills – Pillsbury, New Albany, IN 2004 - present
Plant’s 440 employees produce 27M cases of refrigerated baked goods (pie shells, cookies, biscuits,
sweet rolls) with a $73.4M annual manufacturing budget.
Quality Engineer I/ II
 Leads food safety and quality program during 2nd shift production with 4 direct reports. Lead
the program on 3rd shift for several years with 14 direct reports.
 Ensures compliance with HACCP food safety program and associated prerequisite programs.
 Manages documentation in addition to training operators and new salaried hires.
 Investigating product safety incidents and quality issues utilizing CAPA and other problem
solving tools in collaboration with other departments to determine root causes and prevent
reoccurrences in order to meet plant goal of zero brand protection incidents.
 Managing material and product holds in SAP to contain nonconforming inventory from
shipment.
 Leading audit process for operator monthly standard topics and advising as subject matter
expert for internal auditing processes which provided support of pending Food Safety Systems
Certification (FSSC) and lead to the enhancement of employee knowledge.
 Authored written procedures describing detailed internal processes to organize quality
documentation systems in preparation for achieving FSSC certification.
 Reviewing corporate Food Safety Risk Management policies, identifying gaps and working
towards correcting in order to maintain the plant food safety program against standards.
 Supporting Risk Management Projects, such as the implementation of a Tool Control program,
with utilization of 5S and visual controls, which lead to increased organization across the plant
floor with zero incidents.
 Improved the plant risk profile for pest control management by performing active
troubleshooting of findings coupled with follow up which resulted in zero findings.
 Supervised team in effectively performing sanitation duties which accomplished drastic
reduction of micro positives and zero positive results in some areas.
 Conducted routine sanitation inspections to meet 100 % of Sanitation Excellence goals.

2. Dawn Hill Page 2
 Developed an operator/new hire training manual for cookie allergen sanitation and inspection
process as successful completion of a Focused Improvement initiative.
 Contributing to 10 % can burst and 10 % reductions of dough handling consumer complaints
by collecting measurements on can samples and using data for troubleshooting and eliminating
root causes of variation.
 Troubleshooting packaging issues through observation and sample collection as well as
collaborating with suppliers which lead to a reduction in packaging related machine stops.
 Participated in overuse and centerlining studies for production lines leading to waste reduction
and line performance improvements.
 Served as member of Combustible Dust team, performing regular audits and communicating
issues which lead to corrective action and overall improvements to plant cleanliness and safety.
 Facilitating monthly human safety training with operators to achieve zero safety incidents.
 Utilizing CI tools and creating training materials including One Point Lessons and Leader
Standard Work forms.
 Performing food safety/quality Hand On Demonstrations and acting as HOD tool leader with
operators in order to achieve successful approval of training qualifications.
 Redesigned department custodial positions with HR which accomplished an annual cost
savings of $65,000.
EDUCATION
Master of Engineering in Chemical Engineering
University of Louisville, Louisville, KY
Bachelor of Science in Chemical Engineering
University of Louisville, Louisville, KY
PROFESSIONAL DEVELOPMENT
OSHA 30 hour Occupational Safety and Health Training Course in General Industry Safety and Health
Formal HACCP training from ASQ certified trainer
Change Management and Communication Skills workshop
Train-the-trainer training
CI tools training
Reliability technology overview
Sensory program training – Modified Descriptive Analysis
COMPUTER SKILLS
Microsoft Word, Excel, Outlook, PowerPoint
TECHNICAL SKILLS
SAP, HiFI, Red Prairie
MQIS, MES, CAPA, VantagePointe trends
Workforce Management, GStems incident reporting
CERTIFICATIONS
ASQ Certified Quality Engineer