1. Patricia Cross
Personal Details Educational Details
Surname: Cross
Forename(s): Patricia
Living In: Essex
Driving Licence: Yes
Email address: pat.cross@sjnk.eu
Education: Burke School
West Ham College
Harlow Business School
Qualifications Fellow of the Chartered Institute
for Personnel and Development
Post Graduate MA Strategic HRM (Liverpool
John Moores University)
Address: 26 Castle View Road, Canvey
Island, Essex SS8 9FT
Tel: 01268 680252
Mob: 07810 508053
Career History
Name of Employer: Sompo Japan Insurance Company
of Europe Ltd
Nature of business: Commercial Insurance
Position Held: Human Resources Functional
Leader
Dates from/to: July 2002 - to date
DUTIES AND RESPONSIBILITIES:
The Corporate Services Manager is a senior management position, and has responsibility for Human
Resource Management and Training and Development responsibilities:
• Aligning HR strategies to Company strategic objectives, in terms of Recruitment, Training and
Development policies and procedures, including FSA compliance
• Budgetary responsibility for the Corporate Services Department (including Training and Development)
• Line Manager to 5 team members.
• Premises management including lease negotiations
Key Achievements:
• Updated and redesigned all Company policies and procedures (from hard copy to paperless system)
• Introduced company intranet and new HR information system
• Investigated and instigated competency training (utilising CII online training)
• Time management and flexitime systems introduced (launched fingerprinting initiative)
• Introduced new Appraisal Performance programme, that included Management Training
• Responsible for introducing on-line compliance training.
• Introduced new telephony including voice over IP communication
2. Name of Employer: Emetra Ltd
Nature of business: Metal Brokers
Position Held: HR Manager
Dates from/to: Sept 2000 - June 2002
DUTIES AND RESPONSIBILITIES:
I was headhunted to support and develop new HR and office management systems for this start up
dot.com. Responsibilities and key achievements included:
• The analysis of present HR function and proposal for meeting organisation goals.
• Recruitment and selection of personnel.
• Compliance with financial requirements
• Finding suitable office space and negotiating lease
• The investigation and subsequent introduction of HR and Payroll software
• The introduction and management of a Company share scheme.
Reason for leaving: The company's major shareholder was Enron, company went into liquidation shortly
after Enron's collapse.
Name of Employer: Premier Magazines Ltd
Nature of business: Publishers
Position Held: HR Manager
Dates from/to: Jan 1997 - Aug 2000
DUTIES AND RESPONSIBILITIES:
I joined this company to head a new Human Resources department.
Responsibilities and key achievements included:
• Complete reorganisation of the HR Department which included delegating operational functions and
concentrating on strategic HR issues.
• Recruitment and selection of personnel.
• Management Development
• Line Manager for a department of four team members
• Responsible for opening a Leeds based office
• Redefined benefit structure
Reason for leaving: Headhunted to join Emetra
Other previous employers:
Company DOE Job title Reason for leaving
Granada Hospitality Ltd Sept 93--Dec 96 Personnel Manager Redundancy
Sainsbury's Homebase Ltd Mar 88-Aug 93 Personnel Admin Manager Redundancy
