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Career Operations Professional
Operational Résumé of
Paris Smith
CAREER SUMMARY
15 year Veteran of several G.M.
administrative accounts
including 3 years managing
unique corporate mailroom as
well as other corporate facilities
10 Years+ Experience
working with professional
carriers (FedEx, UPS, etc. )
and 3PL providers
15 Years Direct Experience
in Office Services, Corporate
Operations and Customer
Support
Vast Knowledge of Metro
Detroit geographical service
area spanning 20 years
Extensive Service Delivery
Background
16 Years Experience Delivery,
Distribution, Shipping and Dock
Operations
AREAS OF EXPERTISE
Business Operations Shipping/Receiving
Mail Services Problem Resolution
Customer Support
Distribution and
Warehousing
DESIRED POSITIONS
Lead and support positions in fields of any various fields of endeavor. Pursuing, but not
limited to, business services, professional services, delivery firms, service-oriented
industries, commercial carriers, business organizations, government entities or independent
contractors.
Ownership of
Responsibility
Dedication To
Work
Sense Of
Urgency
Self-motivated
Very Hard-
working
Committed
Sense Of
Pride
Targets
Operations Transportation
Logistics Service Sector
Carrier
Delivery
Business
Services
Professional Values
Professional
Growth
Long-term
security
Personal
Fulfillment
Retirement
Potential
Financial
Security
Career Goals
CAREER ACHIEVEMENTS
4X Oce Business Services “Employee of the Month” Honoree cross several client engagements
Received 3 employee recognition awards from enterprise client within 6-month period for outstanding quarterly
performance
Merited unique achievement of managing only one-of-its-kind in the world corporate pension mailroom for General
Motors Corporation.
Improved customer satisfaction among clients, vendors and management.
Cultivated and maintained outstanding rapport with professional customer base.
Immediately responded to and resolved customer complaints in extraordinary fashion.
COMMERCIAL EXPERIENCE
Work History
Novitex
Enterprise
Solutions
Pitney Bowes
Management
Services
Canon Business Process
Services/Oce, NV
EDS Corporation
Positions Held
Shipping/Receiving
Lead
Customer Service
Associate
Office Services
Representative
Specialized
Support Clerk
Major Enterprise Clients
ACG Group
AAA Michigan
LaSalle Bank, N.A.
General Motors
Company
Major Achievements
2x Promoted as Head
of ACG Shipping
Operations
4X Oce Business
Services
Employee of the
Month
Awarded Several
Significant Merit
Pay Raises
Head of EDS Mail
Services #1
Account for 3
years
EDUCATION AND TRAINING
Formal: Degree: Mortuary Science, Eugene Applebaum College of Pharmacy and Health Sciences
WAYNE STATE UNIVERISTY, Detroit, MI, Honor Point Average: 3.4/4.0
20-year Member, Wayne State University Alumni Association
Technical Proficiency:
Certification Training Path-Microsoft Office Specialist Program-In Progress
Windows 7, OS X platforms, MS Office Communicator IM Client- ( Above-average Intermediate),
Microsoft Office Suite-Word, Excel, Outlook, PowerPoint , OneNote 2010/13 (Intermediate)
Web Browser: Internet Explorer 10, 11 and Google Chrome, Firefox (Intermediate-Advanced)
Logistics Software: UPS CampusShip, Worldship, FedEx Express Ship Manager, Pitney Bowes Arrival
Excellent command of FedEx and UPS Online Shipping Systems
Proprietary shipping/tracking systems, multi-, single-carrier platforms
Industrial: HAZ-MAT COM/Safety Standards, InfoSec and Cyber Security Training
Sustainability, Proprietary Practices, Code of Conduct, Security Awareness
Qualified Forklift Operator, 16-year MI Class “C” (Chauffeur’s) Driver’s License Holder
Clean MVR, Zero Points, Fully Insured, Enhanced Driving Skills
CONTACT
29129 Laurel Woods Drive
Southfield, MI 48034
Phone:(248)622-0884
Email: parissmth@yahoo.com
Websites:
• LinkedIn Profile @: http://www.linkedin.com/in/parissmith1
• Beyond.com CV, Infographic & Timeline-http://www.beyond.com/parissmth
• LogisticsJobsite Visual Resume:-http://www.beyond.com/parissmith1

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Operational CV of Paris Smith

  • 2. CAREER SUMMARY 15 year Veteran of several G.M. administrative accounts including 3 years managing unique corporate mailroom as well as other corporate facilities 10 Years+ Experience working with professional carriers (FedEx, UPS, etc. ) and 3PL providers 15 Years Direct Experience in Office Services, Corporate Operations and Customer Support Vast Knowledge of Metro Detroit geographical service area spanning 20 years Extensive Service Delivery Background 16 Years Experience Delivery, Distribution, Shipping and Dock Operations
  • 3. AREAS OF EXPERTISE Business Operations Shipping/Receiving Mail Services Problem Resolution Customer Support Distribution and Warehousing
  • 4. DESIRED POSITIONS Lead and support positions in fields of any various fields of endeavor. Pursuing, but not limited to, business services, professional services, delivery firms, service-oriented industries, commercial carriers, business organizations, government entities or independent contractors. Ownership of Responsibility Dedication To Work Sense Of Urgency Self-motivated Very Hard- working Committed Sense Of Pride Targets Operations Transportation Logistics Service Sector Carrier Delivery Business Services Professional Values Professional Growth Long-term security Personal Fulfillment Retirement Potential Financial Security Career Goals
  • 5. CAREER ACHIEVEMENTS 4X Oce Business Services “Employee of the Month” Honoree cross several client engagements Received 3 employee recognition awards from enterprise client within 6-month period for outstanding quarterly performance Merited unique achievement of managing only one-of-its-kind in the world corporate pension mailroom for General Motors Corporation. Improved customer satisfaction among clients, vendors and management. Cultivated and maintained outstanding rapport with professional customer base. Immediately responded to and resolved customer complaints in extraordinary fashion.
  • 6. COMMERCIAL EXPERIENCE Work History Novitex Enterprise Solutions Pitney Bowes Management Services Canon Business Process Services/Oce, NV EDS Corporation Positions Held Shipping/Receiving Lead Customer Service Associate Office Services Representative Specialized Support Clerk Major Enterprise Clients ACG Group AAA Michigan LaSalle Bank, N.A. General Motors Company Major Achievements 2x Promoted as Head of ACG Shipping Operations 4X Oce Business Services Employee of the Month Awarded Several Significant Merit Pay Raises Head of EDS Mail Services #1 Account for 3 years
  • 7. EDUCATION AND TRAINING Formal: Degree: Mortuary Science, Eugene Applebaum College of Pharmacy and Health Sciences WAYNE STATE UNIVERISTY, Detroit, MI, Honor Point Average: 3.4/4.0 20-year Member, Wayne State University Alumni Association Technical Proficiency: Certification Training Path-Microsoft Office Specialist Program-In Progress Windows 7, OS X platforms, MS Office Communicator IM Client- ( Above-average Intermediate), Microsoft Office Suite-Word, Excel, Outlook, PowerPoint , OneNote 2010/13 (Intermediate) Web Browser: Internet Explorer 10, 11 and Google Chrome, Firefox (Intermediate-Advanced) Logistics Software: UPS CampusShip, Worldship, FedEx Express Ship Manager, Pitney Bowes Arrival Excellent command of FedEx and UPS Online Shipping Systems Proprietary shipping/tracking systems, multi-, single-carrier platforms Industrial: HAZ-MAT COM/Safety Standards, InfoSec and Cyber Security Training Sustainability, Proprietary Practices, Code of Conduct, Security Awareness Qualified Forklift Operator, 16-year MI Class “C” (Chauffeur’s) Driver’s License Holder Clean MVR, Zero Points, Fully Insured, Enhanced Driving Skills
  • 8. CONTACT 29129 Laurel Woods Drive Southfield, MI 48034 Phone:(248)622-0884 Email: parissmth@yahoo.com Websites: • LinkedIn Profile @: http://www.linkedin.com/in/parissmith1 • Beyond.com CV, Infographic & Timeline-http://www.beyond.com/parissmth • LogisticsJobsite Visual Resume:-http://www.beyond.com/parissmith1