1. Rodette I. Reece
(979) 820-3291
reeceisme@yahoo.com
Objective: The opportunity to use ten years of experience in the customer service industry to better
serve consumers and assist colleagues.
Education:
2015-2016 Del Mar College-Corpus Christi GPA: 4.0
Foreign Language Credits-Spanish
2011-2012 Texas A&M University-Corpus Christi
2014-2015 Bachelor of Arts in Communication GPA: 3.7
2010 Blinn College-Brenham
Associates of Science in Business Management and Administration GPA: 3.774
Graduated: May 2010
Experience:
Document Specialist March 2013-Jan.2016
AutoNation Ford Mazda, Corpus Christi, TX
Organized a high volume of documents in a fast-paced environment
Checked completion and correctness of forms, documents, and payments
Researched loan documents for conformity to terms and conditions
Identified/ resolved documentation problems in collaboration with management
Utilized various office equipment to submit lender packets for funding
Barista Jan.2011-Dec.2012
Starbucks, Corpus Christi, TX
Greeted customers as they walk through the door
Handled cash and credit/debit card transactions
Contributed in a safe, secure, and accident-free environment
Shared my coffee knowledge through weekly coffee tastings
Training experience of one year
City Hall Receptionist Sept.2006-Dec.2010
City of Brenham, Brenham, TX
Coordinated all front-line contact with the public
Answer/transfer multiple line switch board to more than 25 departments
Utilized excellent communication skills to manage challenging callers
Clerical duties: data entry, label making, filing
Seasonal Pool Employee June 2010-Sept.2010
Brenham Country Club, Brenham, TX
Oversaw the secure check-in of members
Enforced pool rules
Cleaned pool house and surrounding area
Managed concessions and restocked perishables
Temporary Office Clerk Oct.2009-Jan.2010
Law Office of William E. Kendall
Created a client records database consisting of 1000+ records
Managed and tracked record retention and destruction
Delivered confidential legal documents to the courthouse