Project etapas ethical technology adoption in public administration service(1)
1. Funded by the Horizon 2020
Framework Programme of the European Union
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“The term “disruptive technology” refers to the technologies, whose
application has potential to drastically alter the processes and operations in a
particular field of the public sector. Artificial intelligence (AI), Internet of
things (IoT), natural language processing (NLP), Virtual and Augmented
reality (VR, AR), big data and block chain are such examples of technologies.”
Ronzhyn, Alexander, Maria A. Wimmer, Vera Spitzer, Gabriela Viale Pereira, and Charalampos Alexopoulos. "Using disruptive technologies in government: Identification
of research and training needs." In International Conference on Electronic Government, pp. 276-287. Springer, Cham, 2019.
3. 3
1 To improve service delivery for citizens
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3 To be resilient to the Covid-19 pandemic
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To be aligned with European and
national strategies
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Why is the Public Sector adopting Disruptive Technologies? Why should they consider ethics?
It has become essential for Public Sector to measure and monitor ethical, social and legal risks
in order to implement Disruptive Technologies in an ethical way.
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5. 5
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Framework and Risk
Assessment
Methodology
Co-designed with
Public Bodies,
Digital Innovation
Hubs and
universities
Tested on four
different use cases
Focus on three main
Disruptive
Technologies
Prototypical
technological platform
to be developed
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Innovated & improved service
delivery
Overcoming the Public Sector
reluctance to DTs’ adoption
Ethical Technology
Adoption in Public
Administration Services
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ethical and legal risks
Recommendations, guidelines2)+/(
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assess ethical and social impacts
Enhanced citizen and officials’ trust
Key Outcomes Key Impacts
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12
ETAPAS
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Funding scheme D*6*&7%# &+0(I++,9&"$,+(/%"$,+(LDI/M
Start date >6"(E,9*54*7(<=<=
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Send us email
etapas@etapasproject.eu
Follow us
@ETAPAS_Project
Follow us
ETAPAS Project
Follow us
ETAPAS Website
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13. 13
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• A code of conduct is a statement of principles adopted by an organization to guide its own conduct. These
principles can serve both as affirmations of values and as the basis of an internal accountability mechanism
for the organization.
• Codes of conduct usually focus on ethical requirements and recommendations that go beyond what the law
requires. In order to stimulate discussions on the effects of disruptive technologies in the public sector, the
research project ETAPAS has produced this first draft of a generic code of conduct.
• The idea is that it will be used in public sector organizations as a starting point for developing more detailed
policies and standpoints on their own uses of new technologies.
• The public rightly has high expectations on the public sector, which works for the whole community and is
accountable to it. Public officials work with the public’s money and on behalf of the citizens. They also have
considerable power over individuals.
• Therefore, it is of particular importance that the public sector’s own use of disruptive technologies is in the
interest of the public good, leaves no one behind, and is transparent and open to public scrutiny and
democratic decisions.
• The public sector must actively pursue the efficient use of new technologies in order to improve its
performance, provide new services, and reduce costs.
• At the same time, it also has to exert strict controls and continuous evaluation to ensure that no one is
treated unfairly or otherwise disadvantaged through the use of these technologies.
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1. Environmental sustainability
2. Justice, equality and the rule of law
3. Transparency and explainability
4. Responsibility and accountability
5. Safety and security
6. Privacy
7. Building an ethical culture involving the employees
8. Retaining human contacts
9. Ethical public-private cooperation
10.Continuous evaluation and improvement
