1. WHAT TO ASK WHEN CHOOSING
A FLEET MANAGEMENT COMPANY?
GAIN INSIGHT INTO CORPORATE STRUCTURE
Ask if your Sales Executive will remain a point of contact.
Ask how involved the Sales Executive will be on your account.
TECHNOLOGY IS ONLY AS GOOD AS THE SUPPORT BEHIND IT
Ask how often technology is updated.
Ask if customer input is considered for roadmap items.
CONTACT OPTIONS SHOULD NOT BE LIMITED TO AN 800 NUMBER
Ask who your contacts will be.
Ask if you have direct access to leadership.
LEASE STRUCTURES: ONE SIZE DOES NOT FIT ALL
Ask what leasing options you have.
Ask how terms can change in the future.
KNOW THE RESALE VALUE
Ask about the depht of their resale partner
network.
Ask what margins they receive when
remarketing vehicles.
GOOD COMPANIES ATTRACT AND KEEP GOOD PEOPLE
Ask how involved upper management is during
day to day operations.
Ask about the company retention rate.
Phone BookCSR
Katie • (123)456-7890
Account Mgr
Dave • (123)456-7890
Upfit Specialist
Pat • (123)456-7890
Maintenance Mgr
Lindsey • (123)456-7890
Business Owner
Jeff • (123)456-7890
LEARN MORE AT MERCHANTSFLEETMANAGEMENT.COM