BTM Group Overview


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BTM Group Overview

  1. 1. ©2010 BTM Capital Partners Ltd All rights reserved BUSINESS Transformation Management
  2. 2. <ul><li>Virtual team </li></ul>About Us We are an energetic, motivated and highly dynamic team of senior executives each with a demonstrable track record and extensive business transformation experience. The strength and breadth of our virtual team enables only the most appropriate, fit for purpose combination of skill-sets to be deployed ensuring that our transformation solutions are “Best in Class” . Each of our specialists has a minimum of 25 years business experience and collectively they have delivered proven solutions on a global basis across an impressive blue chip customer base to include.... ©2010 BTM Capital Partners Ltd All rights reserved BUSINESS Transformation Management
  3. 3. <ul><li>Virtual team </li></ul>What We Do We transform financial and operational performance through enhancement and revitalisation of processes and supply chains closely aligned to customer communications of all kinds. The outside world’s perception of well-known brands is generally that they are likely to be well structured, slick and effective resulting in a lean, efficient and powerful business. If we were to dig deep, in most cases we would reveal a patchwork of disparate procedures which negatively impact the companies operational and commercial effectiveness. With no allegiance to supply chain our solutions are impartial and are proven to enhance customer experience, increase revenues and positively impact your bottom line. We focus on those areas of your business most likely to regularly interact with customers, these include: ©2010 BTM Capital Partners Ltd All rights reserved Sales Transformation Marketing Transformation Financial Transformation Operations Transformation BUSINESS Transformation Management
  4. 4. <ul><li>Virtual team </li></ul>©2010 BTM Capital Partners Ltd All rights reserved What it may look like ... Typical Scenario BUSINESS Transformation Management
  5. 5. Profitability Review By Product Re-engineer Less Profitable Areas Supply Chain Financial Review Credit Control & Risk Processes Management Information Reporting Communications Output Planning & Pricing Supply Chain Performance & Management Inventory Management & Stock Replenishment Brand Values Management Logistics & Distribution Enhancement Help Desk & Inbound Call Management Strategy Planning & Budgeting Asset Management & Approval Disciplines Campaign Workflow & Management Expense/Results Tracking & Analysis Response Handling & Fulfilment Forecast & Budget Planning Sales Management & Target Setting Pipeline Management Disciplines Bid/No Bid Criteria & Management Performance Measurement & Management Customer Services Management Inbound Lead Generation Disciplines Account Strategy Planning & Development Profitability Review By Customer Key Focus Areas BUSINESS Transformation Management ©2010 BTM Capital Partners Ltd All rights reserved
  6. 6. Increased Profitability Lean Processes Mitigated Risk Enhanced Collaborative Insight Increased Visibility Enhanced Service Levels More Profitable Services Lean Operations Processes Improved Brand Adherence Reduced Service Cost Improved Measurability Improved Lead Generation Lean Marketing Processes Reduced Process Costs Higher Number of Quality Leads, Faster Greater Focus on Profitability Better Bid/No Bid Management Process Improved Pipeline Qualification Increased Motivation Higher Conversion Rates, Faster Improved Opportunity Qualification Reduced Cost Benefits BUSINESS Transformation Management ©2010 BTM Capital Partners Ltd All rights reserved
  7. 7. <ul><li>Virtual team </li></ul><ul><li>Our 5 Step Process </li></ul><ul><li>Assess – Look at the “As Is” and understand the objective </li></ul><ul><li>Re-engineer – Develop a “Fit For Purpose” model </li></ul><ul><li>Deliver – Implement the model </li></ul><ul><li>Manage – Manage the efficiency and effectiveness of the model </li></ul><ul><li>Measure – Monitor performance and drive ongoing improvements </li></ul>©2010 BTM Capital Partners Ltd All rights reserved Assess Re-Engineer Deliver Manage BUSINESS Transformation Management Measure
  8. 8. <ul><li>Virtual team </li></ul>©2010 BTM Capital Partners Ltd All rights reserved <ul><li>In Summary </li></ul><ul><ul><li>Significantly improved revenue and profitability. </li></ul></ul><ul><ul><li>Fit for purpose customer communications. </li></ul></ul><ul><ul><li>Reduced expenditure on products, services and processes. </li></ul></ul><ul><ul><li>Increased speeds to market and greater pro-activeness. </li></ul></ul><ul><ul><li>Enhanced customer experience. </li></ul></ul><ul><ul><li>Greater visibility, flexibility, measurability and control. </li></ul></ul><ul><li>Complete transformation of the way in which your business evolves! </li></ul><ul><li>For more information please do email us at [email_address] </li></ul><ul><li>.... Or for a no obligation chat call +44 ( 0) 203 368 6603. </li></ul>BUSINESS Transformation Management