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Culturally and
          Linguistically Appropriate
          Emergency Management
         Understanding the Imperative for Cultural Competency


                                     Nimisha Ghosh Roy
                                     The Cross Cultural
                                    Health Care Program
© 2011
CCHCP
Shared
         Agreements


© 2011
CCHCP
Workshop Objectives
          Define Cultural Competence in the Field of
          Emergency Management

          Discuss the Imperative for Cultural
          Competency in Emergency Management

          Share Strategies and Best Practices to Provide
          Diverse Communities with Culturally and
          Linguistically Appropriate Emergency
          Management


© 2011
CCHCP
CCHCP History




© 2011
CCHCP    IMAGE SOURCE: http://www.cityofseattle.net/neighborhoods/preservation/p.htm
Healthcare in every
            Community,

         Every Community in
             Healthcare.

© 2011
CCHCP
© 2011
CCHCP
Every interaction is cross-cultural




© 2011
CCHCP
Intersecting Communities = Opportunities
                                       Communities
         Communities




                                                              Communities
                                  Cultural Competency
                                     Opportunities




© 2011
CCHCP                                  Communities
Understanding
         Cultural Competence


© 2011
CCHCP
Reasons for Cultural
            Competence?




© 2011
CCHCP
Visible and
          Invisible
          Diversity



© 2011
CCHCP
Individual/Personal Culture
           is shaped by___________




© 2011
CCHCP
Cultural
         Bumps



© 2011
CCHCP
Case Studies
         Language Access Challenges

         Reaching the Hmong
         Community

         Alaskan Village Flooding


© 2011    IMG Source: http://www.sciencedaily.com/releases/2008/01/080117140831.htm
CCHCP                      IMG Source: http://www.wunderground.com
Skills That Make A Difference




© 2011
CCHCP
Tools/Resources

 Open Enrollment Cultural Competency
 Courses

 Training for Medical Interpreters in
 Emergency Response
Tools/Resources
 May 18th Event: Serving our Newest
 Neighbors: Approaches to Mental Health
 Services with Newly Arrived Immigrant &
 Refugee Communities

 Mental Health Bilingual Glossary

 Mental Health Resources on Website

                         All Rights Reserved Cross Cultural
                         Health Care Program 2010
Tools and Resources
 “An Emergency Planning Guide for America’s
 Communities” from the Join Commission

 “Developing Cultural Competence in Disaster Mental
 Health Programs” from SAHMSA

 National Resource Center on Advancing Emergency
 Preparedness for Culturally Diverse Communities
 (http://www.diversitypreparedness.org/)

 Cultural Competence Curriculum for Disaster
 Preparedness and Crisis Response from US. Dept of
 HHS
 (https://cccdpcr.thinkculturalhealth.hhs.gov/default.asp)
Stay Connected!
         ◦ Visit our website www.xculture.org

         ◦ Join us on Facebook

         ◦ Sign up for our email list

         ◦ Call: 206 860 0329

         ◦ Email: nimisha@xculture.org

© 2011
CCHCP

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Culturally and Linguistically Appropriate Emergency Management: Understanding the

  • 1. Culturally and Linguistically Appropriate Emergency Management Understanding the Imperative for Cultural Competency Nimisha Ghosh Roy The Cross Cultural Health Care Program © 2011 CCHCP
  • 2. Shared Agreements © 2011 CCHCP
  • 3. Workshop Objectives Define Cultural Competence in the Field of Emergency Management Discuss the Imperative for Cultural Competency in Emergency Management Share Strategies and Best Practices to Provide Diverse Communities with Culturally and Linguistically Appropriate Emergency Management © 2011 CCHCP
  • 4. CCHCP History © 2011 CCHCP IMAGE SOURCE: http://www.cityofseattle.net/neighborhoods/preservation/p.htm
  • 5. Healthcare in every Community, Every Community in Healthcare. © 2011 CCHCP
  • 7. Every interaction is cross-cultural © 2011 CCHCP
  • 8. Intersecting Communities = Opportunities Communities Communities Communities Cultural Competency Opportunities © 2011 CCHCP Communities
  • 9. Understanding Cultural Competence © 2011 CCHCP
  • 10. Reasons for Cultural Competence? © 2011 CCHCP
  • 11. Visible and Invisible Diversity © 2011 CCHCP
  • 12. Individual/Personal Culture is shaped by___________ © 2011 CCHCP
  • 13. Cultural Bumps © 2011 CCHCP
  • 14. Case Studies Language Access Challenges Reaching the Hmong Community Alaskan Village Flooding © 2011 IMG Source: http://www.sciencedaily.com/releases/2008/01/080117140831.htm CCHCP IMG Source: http://www.wunderground.com
  • 15. Skills That Make A Difference © 2011 CCHCP
  • 16. Tools/Resources Open Enrollment Cultural Competency Courses Training for Medical Interpreters in Emergency Response
  • 17. Tools/Resources May 18th Event: Serving our Newest Neighbors: Approaches to Mental Health Services with Newly Arrived Immigrant & Refugee Communities Mental Health Bilingual Glossary Mental Health Resources on Website All Rights Reserved Cross Cultural Health Care Program 2010
  • 18. Tools and Resources “An Emergency Planning Guide for America’s Communities” from the Join Commission “Developing Cultural Competence in Disaster Mental Health Programs” from SAHMSA National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities (http://www.diversitypreparedness.org/) Cultural Competence Curriculum for Disaster Preparedness and Crisis Response from US. Dept of HHS (https://cccdpcr.thinkculturalhealth.hhs.gov/default.asp)
  • 19. Stay Connected! ◦ Visit our website www.xculture.org ◦ Join us on Facebook ◦ Sign up for our email list ◦ Call: 206 860 0329 ◦ Email: nimisha@xculture.org © 2011 CCHCP