Culturally and Linguistically Appropriate Emergency Management: Understanding the


Published on

Speaker: Nimisha Ghosh Roy, Program Developer and Coordinator, Cross Cultural Health Care
The evolving demographics of our communities as well as the dramatic challenges surfacing in the field
of emergency management have resulted in the magnification of issues facing the provision of emergency services for racial and ethnic minority communities. Issues of diversity are present in every
human interaction and must be acknowledged and addressed competently in all emergency management
activities. The Cross Cultural Health Care Program (CCHCP) has worked with organizations and
communities across the nation addressing topics such as effective cross cultural communication skills
for diverse populations and disaster training for medical interpreters. In 2010 CCHCP hosted a
community event to explore the challenges in emergency management facing communities in the Puget
Sound. Through an interactive presentation style involving multimedia and case studies from CCHCP
projects, this presentation will define and discuss the imperative for cultural competency and share best
practices and strategies for culturally competent emergency management.

Published in: Health & Medicine, Business
  • Be the first to comment

  • Be the first to like this

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Culturally and Linguistically Appropriate Emergency Management: Understanding the

  1. 1. Culturally and Linguistically Appropriate Emergency Management Understanding the Imperative for Cultural Competency Nimisha Ghosh Roy The Cross Cultural Health Care Program© 2011CCHCP
  2. 2. Shared Agreements© 2011CCHCP
  3. 3. Workshop Objectives Define Cultural Competence in the Field of Emergency Management Discuss the Imperative for Cultural Competency in Emergency Management Share Strategies and Best Practices to Provide Diverse Communities with Culturally and Linguistically Appropriate Emergency Management© 2011CCHCP
  4. 4. CCHCP History© 2011CCHCP IMAGE SOURCE:
  5. 5. Healthcare in every Community, Every Community in Healthcare.© 2011CCHCP
  6. 6. © 2011CCHCP
  7. 7. Every interaction is cross-cultural© 2011CCHCP
  8. 8. Intersecting Communities = Opportunities Communities Communities Communities Cultural Competency Opportunities© 2011CCHCP Communities
  9. 9. Understanding Cultural Competence© 2011CCHCP
  10. 10. Reasons for Cultural Competence?© 2011CCHCP
  11. 11. Visible and Invisible Diversity© 2011CCHCP
  12. 12. Individual/Personal Culture is shaped by___________© 2011CCHCP
  13. 13. Cultural Bumps© 2011CCHCP
  14. 14. Case Studies Language Access Challenges Reaching the Hmong Community Alaskan Village Flooding© 2011 IMG Source: IMG Source:
  15. 15. Skills That Make A Difference© 2011CCHCP
  16. 16. Tools/Resources Open Enrollment Cultural Competency Courses Training for Medical Interpreters in Emergency Response
  17. 17. Tools/Resources May 18th Event: Serving our Newest Neighbors: Approaches to Mental Health Services with Newly Arrived Immigrant & Refugee Communities Mental Health Bilingual Glossary Mental Health Resources on Website All Rights Reserved Cross Cultural Health Care Program 2010
  18. 18. Tools and Resources “An Emergency Planning Guide for America’s Communities” from the Join Commission “Developing Cultural Competence in Disaster Mental Health Programs” from SAHMSA National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities ( Cultural Competence Curriculum for Disaster Preparedness and Crisis Response from US. Dept of HHS (
  19. 19. Stay Connected! ◦ Visit our website ◦ Join us on Facebook ◦ Sign up for our email list ◦ Call: 206 860 0329 ◦ Email:© 2011CCHCP