Building Community through Multi-Agency Collaboration


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Speaker:  Dick Bower, Building/Fire Safety/Emergency Management Director, City of Gig Harbor
Lack of coordination between members of the emergency management community adversely affects our
ability to protect citizens. While a host of federal, state and local sources provide the emergency
management community with guidance through the four phases of emergency management, such
guidance falls short of emphasizing the full value of an established multi-agency coordination (MAC)
entity and system. By building relationships between the governmental agencies, response partners,
private sector, non-governmental and faith based organizations that make up the community, effective
multi-agency collaboration spanning the entire emergency management continuum can be developed.
Such collaboration provides effective, efficient, and cost-effective emergency management across the
full continuum of emergency management activities. By redefining Multi-Agency Coordination to
include pre-incident/event collaboration planning, mitigation, response and recovery activities can be
greatly improved.

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Building Community through Multi-Agency Collaboration

  1. 1. Presented for 2011 Partners in Emergency Preparedness Conference by: Dick J. Bower, MS,CEM, ACO Build./Fire Safety/Emerg. Mgmt. Dir. City of Gig Harbor, WA
  2. 2. HousekeepingSpeaker intro intro.
  4. 4. Building Community B ildi C itCommunity: “A body of persons or nations having acommon history or common social,economic,economic and political interests ” interests… “…A body of persons of common andesp.esp professional interests scatteredthrough a larger society”. Merriam Webster, Merriam-Webster, (2001) Nauman, 2005
  5. 5. Resource Not Victim“ With a strategy in which residents ofurban areas are t i d i search and b trained in h drescue, first aid, fire suppression, careand shelter emergency communications shelter, communications,and disaster mental health, thecommunity becomes a “resource” rather ythan a “victim”. Lichterman, J.D., (2000) ( ) N.I.H. Unknown, n.d.
  6. 6. Professional communityEmergency management g y gcommunityCivicCi i communityitResident communityBusiness community
  7. 7. Possibilities“Consider the possibilities of a disaster Consider disaster- assistance system that relies instead on a network of partnerships among cities and p p g counties, supported by a sophisticated database of human and material resources for emergency response and recovery …assets could be identified and local government response teams could be certified, trained, and deployed for all four phases of a disaster” disaster Robert O’Neill, ICMA Exec. Dir. Nauman, 2005
  8. 8. “To bring into proper order orrelation, adjust so as t h l ti dj t to haveharmonious action.” Webster’s New World College Dictionary (1996)Reactive
  9. 9. FEMA Says:“Multiagency coordination i“M lti di ti isa p ocess t at a o s a process that allows alllevels of government and alldisciplines t work tdi i li to k together thmore efficiently andeffectively”.effectively”. FEMA Multiagency Coordination Systems, n.d.
  10. 10. Multi-agency coordination entity/centerIS 701 – NIMS Multiagency CoordinationSystem Dispatch Centers Jurisdictional EOC’s Off-Scene IncidentCommand/Unified EOC’s and / Command MAC or MAC groups Groups Documents
  11. 11. “To work together, esp. insome lit literary, artistic or ti tiscientific undertaking”. g Webster’s New World College Dictionary (1996)ProactiveP ti
  12. 12. Broad, stakeholder baseContinuumIS 288 – The Role of Voluntary Agenciesin Emergency ManagementIS 650 – B ildi P t 650.a Building Partnerships with hi ithTribal Governments
  13. 13. Collaborative C b Comm. Me CBR SD embers CBC CC NSR Incident Continuum NSR – Normal Situation Resources CBR – Collaboratively Built Resources SC – S Surge D Demand d CC – Collaborative Capacity
  14. 14. CBRCollaborativ Comm. Members ve SD CR C NSR Incident Continuum s NSR – Normal Situation Resources CBR – Collaboratively Built Resources SD – Surge Demand C – Collaborative Capacity CR – Coordinated Resources
  15. 15. Efficient planning for 4 phases of EMMutual Aid ResourcesPublic Private P tP bli – P i t Partnerships hiPre-established contractsBusiness continuity planningNeighborhood responseTraining/ExerciseCommunicationsC i ti
  16. 16. Mitigation planningContinuity planningSustainable developmentLong-termLong term partnershipsImmediate recovery assistanceLong term recovery planning
  17. 17. The New Emergency Management “In discussing what may be called the “new emergency management,” it will be argued that g y g g the factors that contribute to its environment and the challenges that shape it require a broader, t t i b d strategic, and more proactive d ti orientation for the emergency management profession profession”. Robert Schneider, n.d. FEMA/UNC Nauman, 2005
  18. 18. Genesis of KPGHIMACC2002 update to1995 regional planRecognize existing relationships g g pUpdate contactsNIMS compliance pPublic/Private/NGO Partnerships White, 2009
  19. 19. NIMS planning needsCollaboration importantMitigation workgroupsIntegrating partnersOngoing gap analysis White, 2009
  20. 20. F Focusing E i Event tHanukkah Eve Storm 2006Coordination of utility, first yresponder, and public worksresources.resourcesActivating MACC improvedefficiency of response andrecovery efforts. NOAA,2006
  21. 21. WaterSewerElectricPhoneCell PhoneInternetGas Unknown, n.d.
  22. 22. Diverse MembershipGovernment/First respondersUtilitiesSchoolsFaith-based orgsHealth careDept. of CorrectionsNGO’sEconomic infrastructure
  23. 23. Government/First Responders Cities/Counties/State Emergency M t E Mgmt. Public Works Building / Fire Safety Public Transit National/State Guard First Responders Local/County/ State Law Enforcement Fire/Rescue/EMS Transit/Port/Campus Police/Fire FEMA , 2005
  24. 24. SchoolsPublic SchoolsPrivate SchoolsChild/Adult DaycareHigher Education InstitutionsTechnical/Vocational Schools Bower, 2011
  25. 25. Faith- Faith-Based OrganizationsSalvation ArmyLatter-Day-Latter-Day-SaintsUnited Methodist ChurchPresbyterian ChurchAdventist Disaster ResponsePeninsula Communities of FaithThurston Co. Faith Communities DisasterPreparedness em/faith/faith.asp Nauman, 2005
  26. 26. Health CareHospitalsUrgent CareAssisted LivingPublic HealthMental H lthM t l HealthClinics/Private providers p Bower, 2011
  27. 27. Red CrossPEP-CCommunity Emergency Response TeamsARES/RACESService ClubsCAP, Scouts, Safe Streets, etc.
  28. 28. Local businessesSmall Business Admin.Chamber of CommerceIndustryMajor retailersTransportation Port of Tacoma, n.d.
  29. 29. CERTHomeowners AssociationsGarden ClubsOther? Nauman, 2011
  30. 30. Collaboration Builds Community Emergency management Inter-agency Responders/providers R d / id Neighbors g Nauman, 2005
  31. 31. Statewide summit 2010Diverse participationDialogue and relationship buildingTwo mutual aid bills in 2011 Rogers, 2010
  32. 32. Gig HarborKey PeninsulaFox IslandRaft IslandTacomaPuyallupPierce Co Co. White, 2009
  33. 33. Monthly collaboration meetingsJoint training/exercises g Earthquake Exercise Portal Training ICS Active shooter
  34. 34. Community OutreachHigh risk population planningworkshop k hChapel Hill EmergencyPreparedness FairPEP-C/GH Map Your C/G ap ouNeighborhoodPierce Co PC-Net Co. Nauman, 2010
  35. 35. Multi-Multi-Agency Collaboration Builds capacity Builds resilience Builds relationships Builds B ild community it Nauman, 2005
  36. 36. Thank YouQuestionsFor More Information Contact:Dick J BDi k J. Bower, MS,CEM,ACO MS CEM ACOBower Associates7188 P k t Parkstone L SW Ln.Port Orchard, WA 98367360.710.4789360 710 4789 Nauman, 2005
  37. 37. FEMA ( ) g y y y (n.d.) Multiagency Coordination Systems. Retrieved February 20, 2011 from:, R., (n.d.). A strategic overview of the “new” emergency management. UNC Pembroke. Washington DC FEMA. Retrieved F b P b k W hi t DC: FEMA R t i d February 22 2011 f 22, from :, K. (2008). Local government resources and emergencies. Homeland Security: Best Practices for Local Government (Kemp, R. ed., 2010) Washington D.C.: ICMA Press.Lichterman, J. (2000). communityLichterman J (2000) A “community as resource strategy for disaster response resource” response. Retrieved February 20, 2011 from:
  38. 38. Bower, Dick. Bower Associates. Port Orchard,WA.Federal Emergency Management Agency g y g g y(FEMA). Washington, DC.National Oceanic and Atmospheric pAdministration (NOAA). Washington D.C.Nauman, Marvin. High Sierra Productions. GigHarbor, WAWhite, Jonathan. Peninsula Light Company.Gig Harbor, WA.