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Competition or Collaboration?
  17 years of Primary Care Organisations
              in New Zealand
Where are we?
Population 4.2 Million


           •   European   3.0m
           •   Maori      0.55m
           •   Asian      0.35m
           •   Pacific    0.25m
           •   Other      0.05m
NZ General Practice

          • 3500 GPs

          • 3,500 practice nurses

          • Median age 50 yrs

          • 1000 practices

          • Mixed funding model
Competition or collaboration?

                   • 1941 - 1990

                   • 1990 - 2000

                   • 2000 - 2008

                   • 2009 ->
1941 – 1990 : Background
            • Independent GPs
              o Owner operators
              o Small business model
            • Mixed funding model
            • Partial subsidy
              o Targeted (age)
              o Not indexed
            • Fee For Service
            • Demand driven spend
1941 – 1990
Competition or Collaboration?
               •   Practices competing for
                   patients
               •   Registers inaccurate
                   (duplication)
               •   Unregulated environment
               •   Profession collaborated around
                   “the right to set fees”
               •   Competition contained fees
               •   Otherwise little collaboration
               •   Doctor centric, nursing
                   undeveloped
               •   Shared after hours rosters in
                   80’s
1990 – where were we?

           • Resisting government
             control (Clarke
             contract)

           • GP leaders wanted a
             better relationship
             with government

           • Accidental discovery
             of IPAs in USA
1990 – 2000 : New organisations
                 • 1990 new government
                 • Introduced commercial
                   model
                    o Funder provider split
                    o 4 Regional Health
                      Authorities
                 • PCOs emerge
                    o Community governed
                    o Clinically led (IPAs)
                 • 1993 PCO contracts
                 • Meso level support
                 • Innovation flourished
IPAs – Infrastructure collaboration

                  •   Clinically led
                  •   Voluntary membership
                  •   New management support
                  •   IT and infrastructure support
                  •   Budgets (surplus reinvested)
                  •   Each organisation unique
                  •   1998 IPA Network conferences
                  •   1999 IPAC (national PCO
                      contract)
IPAs – “Organised General Practice”
                  •   Quality
                       o   Best practice
                       o   Clinical governance/leadership
                       o   Teamwork
                       o   CME and CNE
                       o   Peer Review
                       o   Clinical Audit
                  •   Early adopters of EMR
                  •   Healthlink (linked Lab /Rad)
                  •   Outcome oriented
                  •   Programmes unique
                  •   Sharing of programmes
                  •   Collaborative after hours care
                  •   Community advisory boards
IPAs - Competition
         •   Clinical behaviour influenced
             by
              o peer comparison
              o benchmarking
              o recognition of excellence


         • Healthy tension as IPAs vied
            for national recognition
         but
         • Some IPAs competed for GP
            members
              o Management fees per GP


         •   Early mistrust between IPAs
              o settled over time
2000 – where were we?
           • 80% GPs in a PCO
           • National PCO contract
           • Widespread innovation
           but
           • Access barriers
           • Health inequalities
             o ethnicity, deprivation
           • Ageing population
           • Workforce pressures
2000 – 2008 : New Landscape
             •   Major political reforms
             •   Primary Health Care Strategy
                 (2001)
                  o   widespread support for aims
                  o   huge investment in primary care
                  o   population health focus
                  o   improved access
                  o   multidisciplinary (failed)

             •   Ideological shift away from IPA
                 model
                  o no desire to build on gains of 90’s

             •   PHCS Implementation
                  o Community governance in PHOs
                    and DHBs
                  o general practice marginalised

             • 83 PHOs and 21 DHBs-
Collaboration 2000 - 2008
             •   IPAs became PHOs
             •   IPAs as PHO MSOs
             •   IPAs “own” PHOs
             •   GPLF unity in the face
                 of adversity
             •   PHO alliances (4)
             •   DHBNZ
             •   New governance
                 arrangements
             •   New national contract
Competition 2000 - 2008
            • Huge primary care $$
            • Funding through PHOs
            • DHBs competed with
              PHOs as providers
            • Partial subsidy capitated
            • Government Vs general
              practice on fee control
            • Enrolment competition
            • All funding population
              based
            • Postcode targeting
2008 – Where were the IPAs?
              • Disempowered general
                practice
                 o little focus on clinical
                   governance and leadership
                 o little innovation “one size fits
                   all”
                 o resulted in low morale
                 o Increased funding was no
                   compensation
                 o PHOs assumed GP
                   representation
              • IPAs focused on survival
                for a decade
              • Strong IPAs - ipac
                survived
2008 – The new environment
             • New government
               o Bi-partisan PHCS
                 support
               o Multidisciplinary,
                 clinically led networks
               o Clinical leadership
               o Whole of system
                 approach
               o Less bureaucracy
             • Recession
2010 - Competition
         • Rebalancing of influence
            o Primary care focus
            o Clinical leadership
         • Reduced bureaucracy
            o Pressure on MoH, DHBs,
              PHOs
         • Service redesign
            o EOI process
            o Health care networks
         • Contracting redesign
            o DHB-PHO limited life
            o Alliance contracting?
2010 - Collaboration
          • Government and
            clinicians
            o build on what works
          • Multidisciplinary
          • Hospital and
            community
          • Retain community
            links
          • Information systems
February 2010

       • 17 Organisations

         o 800 Practices

         o 2000 GPs

         o 2000 PNs

         o 2.5 m Patients
Where Next?
      • Fewer organisations
      • Clinical leadership
      • Local innovation
      • Team based models
      • Multidisciplinary networks
      • More services community
        based
      • Government commitment
        to front line services
      • Demanding timelines
      • Outcomes orientated

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Bev OKeefe: Competition or collaboration

  • 1. Competition or Collaboration? 17 years of Primary Care Organisations in New Zealand
  • 3. Population 4.2 Million • European 3.0m • Maori 0.55m • Asian 0.35m • Pacific 0.25m • Other 0.05m
  • 4. NZ General Practice • 3500 GPs • 3,500 practice nurses • Median age 50 yrs • 1000 practices • Mixed funding model
  • 5. Competition or collaboration? • 1941 - 1990 • 1990 - 2000 • 2000 - 2008 • 2009 ->
  • 6. 1941 – 1990 : Background • Independent GPs o Owner operators o Small business model • Mixed funding model • Partial subsidy o Targeted (age) o Not indexed • Fee For Service • Demand driven spend
  • 7. 1941 – 1990 Competition or Collaboration? • Practices competing for patients • Registers inaccurate (duplication) • Unregulated environment • Profession collaborated around “the right to set fees” • Competition contained fees • Otherwise little collaboration • Doctor centric, nursing undeveloped • Shared after hours rosters in 80’s
  • 8. 1990 – where were we? • Resisting government control (Clarke contract) • GP leaders wanted a better relationship with government • Accidental discovery of IPAs in USA
  • 9. 1990 – 2000 : New organisations • 1990 new government • Introduced commercial model o Funder provider split o 4 Regional Health Authorities • PCOs emerge o Community governed o Clinically led (IPAs) • 1993 PCO contracts • Meso level support • Innovation flourished
  • 10. IPAs – Infrastructure collaboration • Clinically led • Voluntary membership • New management support • IT and infrastructure support • Budgets (surplus reinvested) • Each organisation unique • 1998 IPA Network conferences • 1999 IPAC (national PCO contract)
  • 11. IPAs – “Organised General Practice” • Quality o Best practice o Clinical governance/leadership o Teamwork o CME and CNE o Peer Review o Clinical Audit • Early adopters of EMR • Healthlink (linked Lab /Rad) • Outcome oriented • Programmes unique • Sharing of programmes • Collaborative after hours care • Community advisory boards
  • 12. IPAs - Competition • Clinical behaviour influenced by o peer comparison o benchmarking o recognition of excellence • Healthy tension as IPAs vied for national recognition but • Some IPAs competed for GP members o Management fees per GP • Early mistrust between IPAs o settled over time
  • 13. 2000 – where were we? • 80% GPs in a PCO • National PCO contract • Widespread innovation but • Access barriers • Health inequalities o ethnicity, deprivation • Ageing population • Workforce pressures
  • 14. 2000 – 2008 : New Landscape • Major political reforms • Primary Health Care Strategy (2001) o widespread support for aims o huge investment in primary care o population health focus o improved access o multidisciplinary (failed) • Ideological shift away from IPA model o no desire to build on gains of 90’s • PHCS Implementation o Community governance in PHOs and DHBs o general practice marginalised • 83 PHOs and 21 DHBs-
  • 15. Collaboration 2000 - 2008 • IPAs became PHOs • IPAs as PHO MSOs • IPAs “own” PHOs • GPLF unity in the face of adversity • PHO alliances (4) • DHBNZ • New governance arrangements • New national contract
  • 16. Competition 2000 - 2008 • Huge primary care $$ • Funding through PHOs • DHBs competed with PHOs as providers • Partial subsidy capitated • Government Vs general practice on fee control • Enrolment competition • All funding population based • Postcode targeting
  • 17. 2008 – Where were the IPAs? • Disempowered general practice o little focus on clinical governance and leadership o little innovation “one size fits all” o resulted in low morale o Increased funding was no compensation o PHOs assumed GP representation • IPAs focused on survival for a decade • Strong IPAs - ipac survived
  • 18. 2008 – The new environment • New government o Bi-partisan PHCS support o Multidisciplinary, clinically led networks o Clinical leadership o Whole of system approach o Less bureaucracy • Recession
  • 19. 2010 - Competition • Rebalancing of influence o Primary care focus o Clinical leadership • Reduced bureaucracy o Pressure on MoH, DHBs, PHOs • Service redesign o EOI process o Health care networks • Contracting redesign o DHB-PHO limited life o Alliance contracting?
  • 20. 2010 - Collaboration • Government and clinicians o build on what works • Multidisciplinary • Hospital and community • Retain community links • Information systems
  • 21. February 2010 • 17 Organisations o 800 Practices o 2000 GPs o 2000 PNs o 2.5 m Patients
  • 22. Where Next? • Fewer organisations • Clinical leadership • Local innovation • Team based models • Multidisciplinary networks • More services community based • Government commitment to front line services • Demanding timelines • Outcomes orientated