1. ARNANDO MOLINA SOLIVEN
is presently employed at Jetsave Travel (www.jetsave.co.ck) as Senior Head Travel Consultant
responsible in supervising reservations and ticketing counter works
including handling the website travel queries from around the world.
June 02, 2008 – Present Jetsave Travel, P.O. Box 40, Rarotonga, Cook Islands
Mobile Nos.: (68-2) 75830 Email: noni.soliven@gmail.com
MAJOR WORK EXPERIENCE
Agency Operations Management
• Planned and organized over-all operations of the travel agency.
• Monitored and analyzed agency’s sales performance and regularly prepared strategic plans to
achieve sales targets.
• Directed and ensured the achievement of a high level of productivity among the travel agency
personnel.
• Solicited company accounts and provided effective servicing of present clients.
• Set-up accounts’ company travel policies in line with Agency Service Level Agreements for
excellent performance delivery.
Administrative Supervision
• Collaborated with company accounts and liaised as the Focal Person for Implant Office.
• Supervise personnel including airport representative and coordinated their various activities.
• Maintained custody of account’s travel cash allowances including preparation and computation of
passenger’s per diem on mission travel.
• Handled cashiering and disbursement and/or replenishment of passenger’s travel allowance.
• Managed the International Organization Reception Desk at the airport arrival lobby.
Ticketing and Reservations
• Handled all travel and tour queries of customers at the counter, by phone, email and in person.
• Coordinated clients’ travel based on planned itineraries or company travel policies.
• Provided accurate information to clients based on the choice of airlines, flight schedules and cost-
effective routings.
• Facilitated the confirmation of clients’ bookings with their preferred airlines, seats, meals, etc.
• Prepared accurate airfare computation and issued correct tickets based on airlines and travel
agencies established ticketing procedures.
• Ensured clients’ safe and pleasant voyage by handling their various requirements and facilitating
the best possible service in efficient, timely and professional manner.
Tour Planning and Development
• Gathered and analyzed information on the travel market.
• Developed new tour packages for the company’s target markets.
• Planned tour itineraries and prepared costing of tour packages.

2. • Maintained regular contact with other tour operators and various foreign and local hotels and
tours suppliers.
Documentation
• Advised clients of correct travel documentation and other requirements, e.g. Passport, Visas,
Immigration, Health, etc.
• Facilitated the processing of passengers’ passports and provided visa assistance to passengers.
Airport Assistance/Customer Relations
• Met and assisted and arriving passengers (VIP) of the company and facilitated and ensured the
prompt check-in of passengers and their baggage at the airport airline counter.
• Handled last-minute reservations of flights, hotel accommodations, car-hires, tours, etc.
POSITIONS HELD
April 01, 2006 – June 05, 2008 Branch Manager
HRG Philippines Marsman Drysdale Travel Inc.
G/F Harrar Hall, International Rice Research Institute
Los Banos Laguna Philippines
Reason for leaving: To seek greener pasture abroad.
September 01, 2004 – March 31, 2006 Implant Supervisor
BTI Philippines Marsman Drysdale Travel Inc.
SPEX Implant Office
19th
Floor, Asean Star Building
Asean Drive, Alabang, Muntinlupa City
March 16, 2002 – August 31, 2004 Senior Travel Consultant/Team Leader
BTI Philippines Marsman Drysdale Travel Inc.
SPEX Implant Office
19th
Floor, Asean Star Building
Asean Drive, Alabang, Muntinlupa City
February 18, 1999 – March 15, 2002 Senior Travel Consultant
BTI Philippines Marsman Travel & Tours Corporation
G/F Harrar Hall, International Rice Research Institute
Los Banos Laguna, Philippines
July 01, 1997 – February 15, 1999 Operations Manager
INTERTRAVEL & TOURS, INC.
657 San Andres Street, Malate, Manila
Reason for leaving: Closed shop.
February 06, 1997 – June 30, 1997 Assistant Manager
BUENAVISTA TRAVEL SERVICES CORP.
2nd
Floor, State Condominium I Building
Salcedo Street, Legaspi Village, Makati City
Reason for leaving: To seek greener pasture.

3. January 10, 1995 – February 05, 1997 Travel Counselor
BUENAVISTA TRAVEL SERVICES CORP.
2nd
Floor, State Condominium I Building
Salcedo Street, Legaspi Village, Makati City
November 09, 1991 – July 31, 1994 Tour Consultant
TRAVEL & TRANSPORT SERVICES LIMITED
Jeddah 21442, K.S.A.
Reason for leaving: Had saved and put-up business in Manila.
July 12, 1991 – November 08, 1991 Ticketing and Reservation Staff
TRAVEL & TRANSPORT SERVICES LIMITED
Jeddah 21442, K.S.A.
January 02, 1985 – June 15, 1991 Airport Representative/Supervisor
THOMAS COOK (PHILS.) INCORPORATED
Ground Floor, Skyland Plaza
Sen. Gil Puyat Avenue, Makati City
Reason for leaving: To gain experience as Counter Staff.
EDUCATION
Bachelor of Science in Journalism, LYCEUM OF THE PHILIPPINES
1981 – 1985
SPECIAL CERTIFICATE COURSE
Airlines Office & Travel Agency Personnel Training Course
AIRLINES & TRAVEL AGENCY PERSONNEL TRAINING SCHOOL
June – October 1980
SPECIAL TRAININGS
Travel Management for Travel Agency Owners
and General Managers
Philippine Travel Agencies Association/MDTI –
Sofitel Philippine Plaza Manila
26 February 2008
Computer Security Awareness
TrueNet Computer Training and
Consultancy/IRRI – Los Banos Laguna
31 July 2007
Basic Microsoft Office PowerPoint 2003
TrueNet Computer Training and
Consultancy/IRRI – Los Banos Laguna
27 June 2007
Advance Communication in English Training
Program
StudentDeskInc./MDTI – Makati City
02 June 2007
Self – Management & Verbal Skills Enhancement Lecture Series
John Robert Powers/SPEX – Alabang, Muntinlupa City

4. 10 & 25 August, 15 & 19 September and 13 & 27 October 2005SPEX Diversity & Inclusiveness Learning and
Teambuilding Workshop
Shell Phils. Exploration B.V. – Tagaytay
Highlands, Tagaytay City
08 – 09 July 2005
Managing & Leading People
Marsman Drysdale & Medical Products, Inc. –
Molave Building, Makati City
21 March 2005
Managing Problems & Decisions
Marsman Drysdale & Medical Products, Inc. –
Molave Building, Makati City
18 March 2005
Advance Tariff & Ticketing Seminar
Philippine Travel Agencies Association/MDTI –
CSB Hotel, Malate, Manila
04 – 25 October 2003
Amadeus Cars & Hotels Course
Amadeus Marketing Phils. – Makati City
17 January 2003
Amadeus Basic Reservations & Ticketing
Course
Amadeus Marketing Phils. – Makati City
22 July 2002
Basic Tariff & Ticketing Seminar
Philippine Travel Agencies Association/MDTI –
CSB Hotel, Malate, Manila
19, 26 July & 09 August 2002
Mabuhay Host Training Seminar
Department of Tourism/MTTC – Oakwood
Hotel, Makati City
01 July 2000
Heroes for Our Times Training
Marsman Travel & Tours Corporation
20 February 1999
Galileo Basic Reservations Course
Makati City
09 – 10 February 1999
Amadeus Fare Quotes & Ticketing
Amadeus Marketing Phils. – Makati City
27 – 30 July 1998
Final Grade – 100%
Amadeus Basic Reservations Course
Amadeus Marketing Phils. – Makati City
29 June – 04 July 1998
Final Grade – 97.50%
Lufthansa Fare Seminar
Lufthansa City Office – Makati City
10 April 1997
United Airlines Agents’ Workshop and Product
Update Seminar
United Airlines City Office – Makati City
21 January 1997
Cathay Pacific Reservations and Ticketing
Seminar
Cathay Pacific Airways City Office – Makati
City
25 July 1996
Abacus Automated Neutral Ticketing Course
Abacus Training Center – Makati City
14 – 18 August 1995
Final Grade – 99%
Northwest Airlines 1995 Product Update
Seminar
NW ITI City Office – Makati City
26 July 1995
Philippine Airlines Domestic Customer Sales &
Services for Travel Agents
Philippine Airlines Development Center –
Nichols, Paranaque, Metro Manila
17 – 26 April 1995
Final Grade – 97.15%
Abacus Basic Reservations Course
Abacus Training Center – Makati City
06 – 13 February 1995
Final Grade – 92.3%
Saudia Airlines Basic automated Reservations
(TAAT)
Saudia Training Center – Jeddah, K.S.A.
17 – 22 August 1991
Final Grade – 97%
American Airlines Passenger Tariffs and
Ticketing Seminar

5. Manila Peninsula Hotel – Makati City 30 May 1984
SPECIAL SKILLS
Computer Skills : Windows-based environment with multi-media application.
Software Know-how : Spreadsheet – MS EXCEL
Word Processing – MS Word, PowerPoint, Outlook
Cost Accounting – Quickbooks
SPECIAL CITATIONS
Shell Exploration & Production TQ Award
EP Asia Pacific Recognition
Shell Phils. Exploration B.V.
21 September 2005
2nd
MTTC Employees’ Choice
1999 Most – Reliable Employee Award
Marsman Travel and Tours Corporation
December 1999
2nd
MTTC Employees’ Choice
1999 Most – Promising Employee Award
Marsman Travel and Tours Corporation
December 1999
HKTA & Macau Agency Development
Programme
1998 Most Creative Itinerary Award
Championship
Hong Kong Tourist Association
Employee of the Month – April 1989
Thomas Cook (Phils.) Inc.
PLACES/COUNTRIES VISITED & FAMILIARIZED
Philippines – Metro Manila, Baguio, Bataan, Batangas, Bauang La Union, Bulacan, Calamba, Calapan
Mindoro, Cavite, Cebu, Concepcion Quezon, Coron Palawan, Corregidor, Laoag, Los Banos, Mendez,
Olongapo, Pagsanjan, Pampanga, Puerto Galera, Piat, San Pablo, San Pedro, Sta. Cruz, Subic &
Tagaytay;
Australia – Sydney; Canada – Victoria & Vancouver; Kingdom of Saudi Arabia – Jeddah; Morocco –
Casablanca, Rabat, Tangier, Fez; Tunisia; Algiers; Hong Kong; Japan – Tokyo & Kyoto; New Zealand –
Auckland; Thailand – Bangkok, Phuket; India – Delhi, Agra, Jaipur, Goa & Bombay; Cook Islands –
Rarotonga, Aitutaki & Atiu; United Kingdom – London & Ascot/Windsor; USA – West & East Coast.
PERSONAL DATA
Birthday : December 08, 1963 Birthplace : Manila, Philippines
Civil Status : Single with children Nationality : Filipino
Languages : English and Filipino (read, write and speak)
Hobbies : Reading books, watching movies and listening to music.
Mobile No. : (682) 75830
Email : noni.soliven@gmail.com

6. Manila Peninsula Hotel – Makati City 30 May 1984
SPECIAL SKILLS
Computer Skills : Windows-based environment with multi-media application.
Software Know-how : Spreadsheet – MS EXCEL
Word Processing – MS Word, PowerPoint, Outlook
Cost Accounting – Quickbooks
SPECIAL CITATIONS
Shell Exploration & Production TQ Award
EP Asia Pacific Recognition
Shell Phils. Exploration B.V.
21 September 2005
2nd
MTTC Employees’ Choice
1999 Most – Reliable Employee Award
Marsman Travel and Tours Corporation
December 1999
2nd
MTTC Employees’ Choice
1999 Most – Promising Employee Award
Marsman Travel and Tours Corporation
December 1999
HKTA & Macau Agency Development
Programme
1998 Most Creative Itinerary Award
Championship
Hong Kong Tourist Association
Employee of the Month – April 1989
Thomas Cook (Phils.) Inc.
PLACES/COUNTRIES VISITED & FAMILIARIZED
Philippines – Metro Manila, Baguio, Bataan, Batangas, Bauang La Union, Bulacan, Calamba, Calapan
Mindoro, Cavite, Cebu, Concepcion Quezon, Coron Palawan, Corregidor, Laoag, Los Banos, Mendez,
Olongapo, Pagsanjan, Pampanga, Puerto Galera, Piat, San Pablo, San Pedro, Sta. Cruz, Subic &
Tagaytay;
Australia – Sydney; Canada – Victoria & Vancouver; Kingdom of Saudi Arabia – Jeddah; Morocco –
Casablanca, Rabat, Tangier, Fez; Tunisia; Algiers; Hong Kong; Japan – Tokyo & Kyoto; New Zealand –
Auckland; Thailand – Bangkok, Phuket; India – Delhi, Agra, Jaipur, Goa & Bombay; Cook Islands –
Rarotonga, Aitutaki & Atiu; United Kingdom – London & Ascot/Windsor; USA – West & East Coast.
PERSONAL DATA
Birthday : December 08, 1963 Birthplace : Manila, Philippines
Civil Status : Single with children Nationality : Filipino
Languages : English and Filipino (read, write and speak)
Hobbies : Reading books, watching movies and listening to music.
Mobile No. : (682) 75830
Email : noni.soliven@gmail.com