1. DARIUS MADONZA
Status: Residence Saudi arabia
Mobile #: +966572744391
Email: dariusmadonza@rocketmail.com
OBJECTIVE To be part of a successful organization who values the practice of high standard customer
service in travel and tourism industry, catering each individual needs of clientele
Without jeopardizing high quality service.
PROFESSEIONAL/ACADEMIC
QUALIFICATION
Computer Technician Installation
Bachelor of Computer Engineering
From Iligan Capitol College , Iligan city 9200
PROFESSIONAL
EXPERIENCE
Current work
DADABHAI TRAVEL-
KSA
Dadabhai Travel maintains excellent
relations with all the major hotels in
KSA and airline any other part of
GCC, in all categories as for the
restaurants, we have carefully
selected the best guide you, we
offer a wide range of tours that can
be adapted to meet the
requirements for example classical
tours, cultural tours, pilgrimage
tours, works committee tours, school
and students tours, adventure and
exploration tours, tours centered
around sport, cruises tours for those
traveling individually, conference
and business trips.
Training Program
Basic International Ticketing
Philippine Airline
DevelopmentCenter( IATA)
Manila,Philippines25 April –
18 May 2001- pass (80%)
Travel Coordinator -ALWASL TRAVEL (DUBAIU.A.E)(DADABHAITRAVEL)
13 December 2009 to September 09 2013
Duties And Responsibilities
In charges of Emergency services (ETS-for priority client )
Collect payment for transportation and accommodations from customer.
Converse with customer to determine destination, mode of transportation,
Travel dates, financial considerations, and accommodations required.
Computecost of travel and accommodations, using calculator,
Computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
Book transportation and hotel reservations, using computer
Terminal GDS (Amadeus/Sabre/Galileo) or telephone.
Plan, describe, arrange, and sell itinerary tour packages
And promotionaltravel incentives offered by various travel carriers.
Provide customer with brochures and publications containing
travel information, such as local customs, points of interest,
Or foreign country regulations.
PREMIX PARTIES AND EVENTS DUBAI
Part time Thursdays and Friday – 05 Jan-11- July 2013
Serve customers in a friendly and helpful manner/w aters
Handle and move objects, such as glasses and bottles, using hands and arms.
Order supplies from outside vendors.
Monitor and maintain an inventory of supplies.
Mix ingredients according to drink recipes.
Perform physicalactivities such as lifting and stooping.
Sell or influence others
Travel Consultant-AIRLINKINTERNATIONAL
DUBAI, UAE 22 February 2005 – 10 November2009
Duties and Responsibilities
I am handling24/7 lap top emergency called priority client.
all dealingwith customers with problems and need
Responsiblein validatingthetravel documents of each costumer
Receive customer inquiries and address their concerns
Helps out walk-in customers with regards to their individual travel needs
Makes reservations and issuanceof tickets.
Process the documents and airfarecalculationsof clients as per requests
Re-issuethe ticket and electronic refund processing
2. HOTEL SALES SPECIALIST
Marriot
Hotel excellence Travel agent
Training program
29 May 2007-passed (82%)
GALILEO TRAINING COURSE
– AdvanceFare Ticketing
AviationCollege, Dubai, UAE
2006March 4 – 6 2005
PHYSICAL DESIGN OF
ELECTRONIC CIRCUIT –
Monolithic Silicon
RHOM-LSI Design
Philippines,Inc. Makati City,
Philippines
19 February2001
ADDITIONAL SKILLS
ReservationHotel TicketingOfficer
TRAVEL PROS INCORPORATED, Manila, Philippines
15 March 2004 – 15 January 2005
Duties and Responsibilities
Receives walk-ins andphone call reservationfrom clients
Monitors andattendthe travel concerns ofclients inaffiliatedhotels
In-charge in hotel reservations andissuance of travel tickets on various destinations
Managesdocumentationrequiredin travel concernof clients for further use
Reservationand Ticketing Officer-ALTAYYARGROUP,Riyadh, Saudi Arabia
02 June2001 – 29 June2003
Duties and Responsibilities
In-chargeon attending travel concerns of VIP clients
Process travel documents as per clients’requirements
Makes reservation and issuanceof tickets from on-call and walk-in clients
Receives customer inquiries and address their concerns
Teacher -IliganComputer Institute , Iligan , Philippines
05october 1999– 05 March 2000
Duties and Responsibilities
Planning course content Theory subject and sequence of instruction
Processing and providing the right combination of computer software, hardware
learning materials and computer laboratory activities
Taking charge of the computer lab
Computer & Presentation Skills
Good knowledge in Windows operating system and Microsoft
(Word, Excel ,PowerPoint) programs/Spanish/ Arabic/Tagalog/Cebuano
Able to assemble and repair computers
Choreography/ Healing Massage therapy
Galileo /Amadeus System /Abacus /SABRE End User
PERSONAL Date of Birth:17-March-1976
Marital Status : Single -Nationality :Filipino
May be furnished if desired.