1. SRABANTI MAJUMDER
Address: 29/9, Ashoke Avenue, Tollygunj, Bansdroni, Kolkata 700 092
Contact: +91-9830179775 (Mobile)
E-mail: srabanti.majumder@hotmail.com; srabanti.majumder@rediffmail.com
_______________________________________________________________________
I am a highly self motivated and focused individual who consistently thrives in
aggressive, challenging and a competitive team oriented environment. Possess
excellent organisational ability, interpersonal communication skill and training abilities
besides varied and long experience in the travel domain
PROFESSIONAL EXPERIENCE
· Presently working with UNIGLOBE Air Travel Bureau as Manager – Sales &
Key Account Management.
· Have joined UNIGLOBE Air Travel Bureau in 23 rd September 2013 as Asst .
Manager-Sales.
· Have received Sales Excellence Award in our Racing For Success conference
in August2014
· Responsibility includes:
>High level of business development activity to ensure conversion meets
agreed and required targets.
> Cold calling & network contacts made daily/weekly to generate face to face
appointments.
>Ensure multi-level contacts and relationships are made and maintained in all
organisation. Leverage networks within UATB client organisations to expand networks
for business acquisition.
> Develop an effective pipeline and ensure efficiency to improve conversion.
> Qualify client needs including budgetary, product, and service.
>Identify gaps and effectively counter issues or concern.
>Counter competitor pitches.
>Negotiate mutually agreeable outcomes whilst optimising margin levels.
>Manage RFP’s/RFI
>Identify, co-ordinate and engage the necessary stakeholders.
>Ensure brand standards, USP and market proposition is clear and compelling.
>Analysis of tender data and the preparation of commercial business cases to client.
· Have worked with Centrum Direct Limited as Senior Manager – Business
Development East with effect from 16th August 2012 till Feb 13.
Þ Responsibility includes development and promotion of Centrum Forex in both
the corporate & retail segments
Þ Increasing B2B channel partnerships
Þ Development of the AD & banking as well as Money changer segments
Þ Promotion of the Western Union product in the Eastern market.
Consistently been meeting targets assigned in the short span of 3 months that I have
been with them

2. · Previously worked with Thomas Cook (India) Ltd from 2007 till 14th August 2012.
Þ Effective 1st February 2012, as part of the pool of Key Talent Programme
(comprising of employees that the company have identified for fast track
growth), I had been assigned to the sales team in the Foreign Exchange
vertical as Manager – Business Development, Foreign Exchange to enhance
my breadth of knowledge of the various business domains in the
organization.
Þ Primary responsibility was to develop the retail sales business in the Bengal
market with special focus on the tour operators segment as well as the
student counsellors
· In my immediate previous assignment with Thomas Cook worked in the
capacity of Manager – Leisure Travel Outbound, MICE.
Experiences in Thomas Cook
Þ Joined as the Branch-In-Charge for its Corporate Travel business at Lake
Gardens and then handled the Salt Lake Branch as well
In this role serviced varied large corporate customers like Genpact, TCS,
Godrej, IIT – Guwahati, Webel, Globsyn Technologies etc and helped them
manage their travel needs cost effectively.
Þ In 2009 took over additional responsibility of handling the back office
operations for the Leisure Travel Outbound business
In this capacity besides my role in Corporate Travel, was also responsible for
assisting the Leisure Travel business by supervising and facilitating their
ticketing and other back office functional needs
Þ In February 2010 took over responsibility of managing the MICE operations
of Kolkata, in addition to continuing to manage the back office operations of
the Leisure Travel Outbound business.
Have handled in this capacity, various MICE movements from Tata Tubes,
Tata Flat Products and other Tata Group companies, Nicolas Piramal, Asian
Paints, Berger Paints, Philips, Anand Bazaar Patrika, Metal Junction & SREI.
While my primary function was to handle the operations, I was also actively
involved in negotiating the finalization of some of the group movements from
these companies and even escorted large groups of 200+ from Tata Tubes,
ABP to assist them with logistics on the ground. The role involved
contracting, handling land arrangements, reservations and ticketing with the
airline, coordinating all arrangements internally and with the customer,
arranging tour managers and closing the file profitably. It also involved
coordinating with some of the customers and ensuring collection of monies.

3. Prior work experiences:
· From January 2001 – 2007 have worked with Globe Forex & Travels Ltd., (a
representative of American Express Travel Service Network). We were then the
number one agent in Eastern India with a turnover of Rs.100crores. I worked as
Amex Card Member Desk in–charge and as a Senior Travel Consultant in their
international department.
· Worked briefly in Jungle Travels Pvt Ltd., as in-charge of Kolkata Branch during
1999 – 2000
· Worked as a Survey Investigator under Airport Authority Of India at NSCBI
Airport, Kolkata (1998-1999)
JOB PROFILE
Given below is a summation of the various profiles handled by me in various roles
primarily in Globe Forex & Travels Ltd and Thomas Cook (India) Ltd.,
· Planning itineraries, fares, visas for international travel for individual and
corporate travellers from IBM, World Bank, British Council, WHO, US
Consulate, TISCO, ABP, ISPAT, HCL, HP, Allahabad Bank, IIT Kharagpur, BOC,
TCS, Genpact, Webel, Globsyn Technologies and many more
· Planning itineraries and land arrangements for MICE groups. Negotiating tour
based fares and pricing for the groups. Handling the entire operations related to
MICE singlehandedly. Had handled approximately around 2500+ passengers.
· Negotiating corporate deals and PLB with airlines, hotels and tour operators
· Negotiating competitive fares for travellers, playing an advisory and consultation
role to optimize spends for customer and thereby ensure customer retention
· Worked in various implants as Travel Desk Supervisor in our listed corporate
customers (TISCO, BOC, World Bank, British Council, US Consulate, TCS, and
IBM – AMEX Travel Desk.)
· Have worked with Capgemini Consulting India Ltd., at their implant desk as
Travel Desk Supervisor.
· Worked in Genpact Travel Desk as an implant apart from my other assignments
in Thomas Cook.
Additional Responsibilities
· Was trainer for local training and induction of new entrants in the travel
businesses at Thomas Cook.
· Undertook all domain related training for the travel businesses.

4. · Was chosen in 2011, by Thomas Cook as its official trainer in East for its training
academy “Centre of Learning” and trained a bunch of 40 travel agents in Eastern
India on Fiji as a destination on behalf of Fiji Tourism
· Was the project leader for migration of Thomas Cook eastern locations from
Galileo to Amadeus for the leisure travel business.
Key recognition
· In recognition of my performance in 2009 I have been identified amongst the first
batch of employees for the L @ G programme in Thomas Cook India Ltd., and its
subsidiaries, which is a programme for future leaders titled “Leadership @
Grassroots” level later on re-titled as the KTP (Key Talent Programme).
· Awarded an Excellence award during the year 2011 for one of the quarters by
Thomas Cook for Excellence in service amongst employees in East
SUMMARY OF QUALIFICATIONS (ACADEMIC)
· Secondary Gokhale Memorial Girls School – 1993
· Higher Secondary Gokhale Memorial Girls School – 1995
· Bachelor In Science Gokhale Memorial Girls College – 1998
Calcutta University
· Languages known English, Hindi and Bengali
SUMMARY OF QUALIFICATIONS (PROFESSIONAL )
· Diploma in IATA from Geneva, conducted by IATA Geneva –1999, New standard
course, passed with distinction.
· Diploma in ‘O’ Level course from ‘STEPS’ The Travel School –1999 in
International Travel & Tourism.
· Fully conversant with ‘Galileo’, ‘Amadeus’ and ‘Sabre’ systems.
· Certificate holder in Basic Documentation Course-BSP Ticketing from Galileo.
· Have attended various workshops organized by the international airlines and
American Express Travel Service Network Team.
EXTRA CURRICULAR ACHIEVEMENTS
· Certificate holder in Clay modelling Course from Birla Institute Of Culture
· Diploma in Painting / Art from Pracheen Kala Kendra
· Diploma in Kathak , Odissi dance from Pracheen Kala Kendra
PERSONAL DETAILS

5. · Nationality Indian
· Religion Hindu
· Status Single
· Date of Birth 29th July 1975
SRABANTI MAJUMDER
References:
1. Mr. Anil Srinivasan,
COO – Travel Services
JTB India Pvt Ltd
520, Udyog Vihar, Phase 3,
Gurgaon 122015 Tel: 9711344009
2. Mr. S. S. Narayanan
Travel and Transport Officer
US Consulate
Kolkata Tel: 9831054152

6. · Nationality Indian
· Religion Hindu
· Status Single
· Date of Birth 29th July 1975
SRABANTI MAJUMDER
References:
1. Mr. Anil Srinivasan,
COO – Travel Services
JTB India Pvt Ltd
520, Udyog Vihar, Phase 3,
Gurgaon 122015 Tel: 9711344009
2. Mr. S. S. Narayanan
Travel and Transport Officer
US Consulate
Kolkata Tel: 9831054152