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Industrial Repair Service History Growth
- 2. WHO WE ARE Since 1990, Industrial Repair Service has been a leading service provider for repairs within the manufacturing and automation industry nationwide. Our mission is to help keep manufacturing lines running smoothly with our experienced bench technicians and fast turn-round times.
- 3. WHO WE ARE • Established - 1990 • Opened Metal Detector Lab - January 2010 • Opened Servo Motor Lab – December 2010 • Dallas FortWorth (DFW) Repair Facility – June 2014 • Chicago (CHI) Repair Facility – October 2014 • Developed Customer Portal – April 2015 • Opened Hydraulic &Valve Lab – May 2015 • Opened Phoenix (PHX) Repair Facility – May 2015 • Opened Load Center – August 2016 • Implemented Live StreamTesting – October 2016 Company History and Growth
- 4. WHAT WE DO • Food Processing • Plastics • Steel • Textiles • Paper • Printing Our Primary Markets served include: • Automotive • Glass • Furniture • Wood • Tobacco • Metal • Wind Power • Rubber • Leather • Chemicals • Refineries • WaterTreatment
- 5. WHY IT MATTERS Our experience in the industry shows that successful execution requires a high level of dedication to hiring qualified technicians and staff. We believe our future growth plans will be more consistent and profitable when your efforts are supported by our attention, insight, and capability. 100 Employees and 4 locations
- 6. WHY IT MATTERS 12.50% 12.50% 9.38% 18.75% 25% 21.88% 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 40+ Years 30+ Years 25+ Years 20+ Years 10+ Years < 5 Years TECHNICIAN EXPERIENCE
- 7. WHY IT MATTERS 0 25 50 75 100 125 150 175 200 225 250 275 300 Electronics Lab Hydraulics Lab Load Center Testing Metal Detector Lab Servo Motor Lab Servo System Testing Sum ofTechnician Experience Per Labs
- 8. WHY IT MATTERS Warranty 18 Month In-Service Warranty: Starts when the part is installed in your machine and not when it is shipped back to you.The warranty covers the entire unit and not just the parts we replaced.
- 9. WHY IT MATTERS Services • Free Flat Rate Quotes • AverageTurnaround 7-10Working Days • 24-48 Hour Rush Available • Exceptional Customer Service • Emergency and On-site Field Capabilities (where applicable) • Customer PortalTracking
- 10. WHY IT MATTERS Customer Portal We’ve given our clients access to track their job through the entire repair process.
- 11. LOCATE US Let our team of professionals demonstrate how effective quality repairs can keep your facilities running with four locations from which to choose.
- 12. CONTACT US Please feel free to visit our website, search products, or call our customer service department. • 800-950-2349 • www.industrialrepair.net • sales@industrialrepair.net