The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
MC&RS 10 Nov 2010
1. Corporate Structure
•Metal Craft was established in 1978 located in Elk River, MN
•March 02, 2009 Metal Craft moved into our new 80,000 Sq Ft facility
Serving the Medical Device Industry providing precision surgical instruments
and implants
•Riverside Machine and Engineering was acquired in 1996 from Cray Industries
located in Chippewa Falls, WI
Serving the Medical, Aerospace, Electronics and Computer industries
•Same ownership, two locations allows us to meet your manufacturing needs
Metal Craft and Riverside Machine and Engineering are Woman owned
Quality | Service | Innovation
2. Machining Capabilities
Quality | Service | Innovation
•Multi Axis CNC Turning
•3, 4 & 5 Axis Milling
•7 Axis Grinding
•Swiss Machining up to 10 axis
•Gun Drilling and Honing
•Aluminum Vacuum Furnace Brazing
•Wire EDM and Hole Popping
•Heat-treating
•Glass Bead Blasting and Finishing
•Full deburring and finishing services
•Laser Etching
•Citric and Nitric Passivation
* Key outsource partnerships in Plating, Welding and Over-molding
3. Manufacturing Capabilities
Quality | Service | Innovation
•Implantable Devices
•Instruments
Single Use
Disposable
•Complex Assemblies
•Refurbishing
•Non Sterile packaging and labeling
4. Engineering
Quality | Service | Innovation
•Value Added Design Assistance
Identify design challenges at the quoting process
Increase cost reductions and manufacturability
•Full CAD/CAM capabilities
SolidWorks, STEP, IGS, Parasolids, DXF and DWG file formats
•We encourage collaboration on design review (conference calls, web, on-site visits)
5. Process Controls
Quality | Service | Innovation
Complete Device Master Record
•pFMEA/ Control Plans
•Process Maps
•QCC in process inspection
•Inspection Reports
First Article
Final Production
•Templates to meet your company requirements
6. Design Transfer Process
Quality | Service | Innovation
Our staff is committed to partnering with your team offering:
•Dedicated Account Managers that are highly experienced in manufacturing and
regulatory requirements to ensure needs are met every step of the way
•Quality Engineers that are available for consultation on functional tolerance and
gauging requirements
•Customer service personnel are here to assist you in purchase order entry, order
acknowledgements, change orders and production status
7. Regulatory Experience
Quality | Service | Innovation
•ISO 13485:2003
•ISO 9001:2008
•FDA Registered
•LEAN Manufacturing
•Custom QCC System
•GMP Compliant
•6S (Sort, Straighten, Sweep, Schedule, Sustain, and Safety)
•AS9100 compliant and certification pending registrar review
8. Quality Policy
Quality | Service | Innovation
Total customer satisfaction through Quality, Service, and Innovation.
Metal Craft and Riverside are committed to total customer satisfaction in everything we
do. Through the dedication of each employee to achieve the most efficient and
effective processes, we excel as a whole, to consistently meet customer product
requirements and exceed customer service expectations.
9. Quality | Service | Innovation
Metal Craft and Riverside have a shared vision to be the leading partner in
precision manufacturing and aluminum vacuum brazing, providing superior
solutions to the medical device and aerospace industries. This is achieved
through strong healthy partnerships, open communication and the commitment to
Quality, Service, and Innovation in everything we do.