3. Organisation & Structure Management The department is headed up by our Technical Director and assisted in service delivery by our Calibration Manager and Regional Service Supervisors
4. Organisation & Structure Field Service Team The field-based team comprises of 10 multi-disciplined engineers who are based at strategic points around the mainland UK.
5. Organisation & Structure In-house Technical Team Located at our head office in Oxford, our in-house team comprises of 5 engineers. They provide a technical support role for our external engineers, fully equipped workshop and deliver our internal calibration services for pipettes and weights.
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13. Technical Competence Through documented procedures and calibration certification European Instruments can demonstrate traceability all the way back to the relevant International Standards. To ensure compliance with your own quality systems and have confidence that your instrument is measuring accurately, it is essential that your supplier of calibration services can demonstrate traceability of the standards used. Is your supplier the weakest link?
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15. Transparent Pricing Policies This is something that should be taken into consideration when selecting a supplier The final cost of your service can vary extraordinarily between suppliers of the same service. This can be because of the policies they have (fitting spares for example) Are you getting value for money?
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19. Customer Solutions The level of regulation is on the increase in many industries and requirement to demonstrate compliance is becoming increasingly important. However these regulatory requirements very often do not provide specific advice on how they apply to a particular instrument. Our compliance services package provides this necessary expertise and completes the whole validation process for you Validation
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22. What Our Customer’s Think "Thanks for ten years of excellent, affordable top -quality service." QS & Compliance manager, Inco Europe Ltd "It would be a lot easier to say what I don't like about European Instruments, which is, "Nothing!" We find them to be among the best companies we have ever used. They are consistent in delivering a quality service. They are totally reliable & flexible to our needs. European Instruments are UKAS accredited for the calibration of weighing equipment to ISO 17025, which is imperative in our need for traceability. Documentation is always clear and accurate. Our needs can at times be quite demanding, but communication with European Instruments is very easy. The convenience and reliability of European Instruments make it easy for us to continue to bring value to the market place." Quality Manager Boots, Nottingham "We at Siemens Medical Solutions Diagnostics Manufacturing Ltd, have prompt servicing and technical support for all our balance requirements from European Instruments" Chemistry Technician Siemens Medical Solutions Diagnostics Manufacturing Ltd
23. How can we help you with your future service and calibration requirements
