As a 5linx Representative I have the pleasure of helping my family and friends, lower the cost for their products and services used every day!!! CABLE, INTERNET, HOME PHONE, HOME SECURITY SYSTEM & CELL PHONES plus more... Whether it's for your home or business, you can not only save money on products and services used every day, 5LINX offers a home based business opportunity with great tax advantages!!! I hope you take the time to seriously consider saving money on services you use every day and/or sharing this and developing a growing RECESSION-PROOF business with residual income. By becoming your own BOSS and setting your own hours along with having a better quality of life!!! I look forward to hearing from you soon. Nick Reinsch Text NPVR to 55255 to recieve my virtual business card. www2.5LINX.net/L707250

1. Acquiring
Customers
That Stick

2. CUSTOMER ACQUISITION
It’s all about…
• Acquiring
Customers
• Retaining
Customers

3. LEAD BY EXAMPLE
• Set a goal to get 50 customers FAST!
• Become your own customer!
• Facts tell, stories sell (Personal
testimonials)
• Start a conversation
• This is your business – don’t wait for
someone to do it for you
• ASK for what you want

4. • Every 10
customers = $100
bonus
• Milestone Bonus –
every month!
• Get to 20%
commission on
products
• “Lock in” SVP
Customer Points
Get to 50 Customers. FAST!

5. Get to 50 Customers. FAST!
EXAMPLE 1:
5 MontaVida Customers + 5 Edge Customers = 15 CPs
Commission (10%) = (5 X $4) + (5 X $6) = $50/mo
EXAMPLE 2:
25 MontaVida Customers + 25 Edge Customers =
50 Customers
Commission (20%) = (25 X $8) + (25 X $12) = $500/mo
PLUS… $250 Milestone Bonus = $750/mo TOTAL
Equivalent to $15 per customer per month!!
That’s TRIPLE the profit per customer

6. WHO ARE YOUR
CUSTOMERS?
• Family & friends
• Work associates
• Organizations
• Recreational associates
• School associates
• People you do business with
• People who owe you
• People who love you
Always
add to
your List

7. 3 CUSTOMER CATEGORIES

8. RED APPLES
• People who are very approachable and
easy-going
• These people are easy, they love you,
and they usually say YES!
Spend 80% of your time here

9. GREEN APPLES
• People who have questions and are
willing to help but need more information
• Answer 3 questions, then determine if the
customer is serious or wasting your time
• Refer them to your Personal Website for
more information
Spend 20% of your time here

10. ROTTEN APPLES
• People who are negative and will not
support you
Spend 0% of your time here

11. EMOTION vs. LOGIC
• Acquire customers using emotion
• Offer your products and services
from the heart
• Establish a sense of loyalty by
building or leveraging
relationships

12. EMOTION vs. LOGIC
Use the magic words of emotion…
“I need a huge FAVOR.”
“TRY one of my products or
services.”
“Please HELP me out.”
FAVOR
HELP
TRY
People support causes based on emotion, not
logic.

13. THE POWER OF SAMPLING
• 35% of people who
sample a product
will buy
• 20% of those who
try a product will
become IMRs
$
Real Customers = True Residual
Income

14. SAMPLING MADE EASY
• SIMPLE.
REPEATABLE.
TEACHABLE.
• Sampling will build
your customer
base
• FREE with 5!

15. “FREE WITH 5”
• Customers AND
Reps eligible
• All referrals
track back to
Rep
• Customers get
their own
referral URL

16. Do you drink coffee? This is
the best tasting coffee I’ve
ever had. Try it! It’s
MontaVida with MCT oil.
CUSTOMER
CONVERSATIONS
smartbuilder.5linx.com

17. Have you ever tried 5 Hour
Energy? One of my
company’s products is Hi5
Fuel, and it’s amazing. Try
it!
CUSTOMER
CONVERSATIONS
smartbuilder.5linx.com

18. Do you drink protein
shakes? 5LINX has Hi5
Lean. It’s the best tasting
shake I’ve ever had. Try it!
CUSTOMER
CONVERSATIONS
smartbuilder.5linx.com

19. ATTITUDE IS EVERYTHING
Speak with EXCITEMENT
Have a sense of URGENCY
Be SERIOUS & PROFESSIONAL
Get residual income
the rest of your life

20. YOU HAVE
RESIDUAL BILLS.
WHY NOT HAVE
RESIDUAL INCOME?
Cross-market
5LINX
services to
your existing
customers!

21. MOBILE MARKETING
SYSTEM
Text your RIN to 55255
(555444 in Canada)
You get MMS
automatically with Platinum
Discount Network.

22. BUSINESS
CONVERSATIONS
“If I can save you money on your
______ bill can we do business
together?”
“All I need is a copy of your bill and our
experts will analyze it and see how
much we can save you.”*
*Complete and submit the LOA and monitor the progress.

23. DO POWER HOURS!
• Produce volume
• Create a winning environment
• Help your entire organization

24. SW, SW, SW, N
Some Will,
Some Won’t.
So What!
Call the NEXT Red Apple!

25. RETAINING CUSTOMERS
Let’s talk about…

26. RETAINING CUSTOMERS
• Customer retention is just as
important as customer
acquisition
• It is always easier to keep a
customer, so invest the time in
it

27. WHICH CUSTOMERS
STICK?
• SATISFIED customers
• Customers who USE the
product or service
• Customers who are loyal to
YOU
• Customers you build a
relationship with

28. RETAINING CUSTOMERS
• Check status in your VO personal
customer report
• Follow up with customers to
ensure satisfaction
• Ask for Referrals

29. RETAINING CUSTOMERS
Little things make a HUGE
difference
• Thank you cards
• Holiday cards
• Birthday cards
• Follow-up calls
Are they
enjoying the
service?
Are there other
products or
services that
could benefit
them?

30. REMEMBER…
• Make sure your WHY is strong
• Your goals:
– PSVP qualified (minimum)
– 50 & 100 Customer Club
• Practice obtaining residential and
commercial customers
• Work with your team – together everyone
achieves more!

31. Acquiring
Customers
That Stick