Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

When Culture Is Everything - A Brief Lesson from Zappos

Zappos had been a perfect role model of a company which really really concerned about the their company's culture. That's why I titled this presentation, "When Culture Is Everything". Hopefully the presentation can inspired all of you.

When Culture Is Everything - A Brief Lesson from Zappos

  1. when culture is everything a brief lesson from
  2. a little preview
  3. 1 7 Facts you should know about
  4. #01 One of the WORLD’s largest shoe and apparel online store > 1000 brands > 50.000 shoes types
  5. #02
  6. #03 Revenue $ 1 BILLION >
  7. #04
  8. #05 little Wierdness is part of its core values
  9. #06 Published uncensored culture book
  10. #07 CEO
  11. family music video
  12. 2 the mission
  13. 3 the 10 core values
  14. core value #01 Deliver WOW through service
  15. core value #02 Embrace and Drive Change
  16. core value Zappos Bald and Blue Day Zappos Tutu Tuesday #03 Create Fun and a Little Weirdness
  17. Decorating Meeting Room Contest core value #03
  18. core value Be Adventurous, Creative and Open Minded #04
  19. Zappos Product Video
  20. core value Pursue Growth and Zappos Library #05 Learning
  21. core value Build Open and Honest Relationship with Communication #06
  22. core value Build a Positive Team Family Spirit #07 and
  23. core value Do More with Less #08
  24. core value #09 Be Passionate and Determined
  25. core value Be Humble #10
  26. 10 core values 1. Deliver WOW Through Service 2.Embrace and Drive Change 3. Create Fun and A Little Weirdness 4. Be Adventurous, Creative, and Open-Minded 5.Pursue Growth and Learning 6. Build Open and Honest Relationships With Communication 7. Build a Positive Team and Family Spirit 8. Do More With Less 9. Be Passionate and Determined 10.Be Humble
  27. 3 10 fruits
  28. fruits + #01 $1.2 billion
  29. fruits #02 Rank #06 the 100 Best Companies to work for
  30. fruits #03 7 5% Repeat customers of its purchase sales
  31. fruits 43% #04 new customers came from WOM
  32. fruits Employee Turnover Rate #05 8.32%
  33. over 2 million followers (and still growing) fruits #06
  34. fruits #07 Sell training about its culture, even give a free tour around the company
  35. fruits #08 Number #1 New York Times Best Seller (27 weeks consecutively)
  36. fruits #09 Start a delivering happiness movement
  37. fruits #10 Inspire people around the world !
  38. Tyler Williams Cover Letter fruits #10
  39. thank you agus.iskandar@gmail.com slides by: @august_iskandar
  40. credits This presentation is mainly inspired by: #1 Tony Hsieh’s book, “Delivering Happiness” #2 Joseph Michelli’s book, “The Zappos Experience” Fonts Kavaler Noteworthy Images From various sources (sorry, I forgot to note all the links) Creative by @bobiehui

×