Exceed your customers expectations with these 7 great tips for providing awesome service.

1. 7 Ways To
Provide
great
Customer
Care

2. Why do you have customers?
• You’re in business because they have
chosen to buy a product or service from
you.
• If you’re not providing your customers
with amazing service, you can expect
them to swiftly move on.
• Here are 7 things you should do to
provide the kind of service that wins
loyalty and retains customers:
http://RosemaryNonnyKnight.com/toolkit

3. Build relationships
• Keep the personal touch in
your business.
• Stay in touch with people
and actively look for ways to
help them.
• If you have lots of
customers, set up an
autoresponder.
• Treat buyers differently to
prospects, but stay in touch
with both!
http://RosemaryNonnyKnight.com/toolkit

4. Ask for feedback
• Find out what your
customers want.
• Find out whether your
current products and
services are fulfilling their
needs.
• Ask yourself whether there
are some additional
products or services that
can help your customers
even more!
http://RosemaryNonnyKnight.com/toolkit

5. Respond quickly
• Keep your eye on what is
being said about you and
your business.
• Make sure you demonstrate
how much you care about
your customers.
• You have to actually care!
Customers are your friends.
• Foster loyalty by responding
quickly.
http://RosemaryNonnyKnight.com/toolkit

6. Be patient
• Customers reach out for
help when they’re
frustrated or unable to
solve a problem
themselves.
• They may be upset.
• Learn to explain clearly to
them, what is second
nature to you.
http://RosemaryNonnyKnight.com/toolkit

7. Use positive language
• When dealing with
customers, keep language
positive.
• Talk about what you CAN
do, not about what you
can’t.
http://RosemaryNonnyKnight.com/toolkit

8. Maintain your own happiness!
• The customer is not always
right.
• Stay happy 
• Don’t let the customers
attitude affect your own.
http://RosemaryNonnyKnight.com/toolkit

9. Manage your time
• Not every customer can be
helped.
• Don’t waste time.
• Move on to a customer that
can be helped instead.
http://RosemaryNonnyKnight.com/toolkit

10. http://RosemaryNonnyKnight.com/toolkit