Business Communication Skills Development Programme


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Business Communication Skills Development Programme

  1. 1. Student Learning Centre (SLC) Business Communication Skills Development Programme Student Learning Centre Julie Trafford, Senior Tutor
  2. 2. THE SLC <ul><li>An academic department that provides advice to all University of Auckland students, from first year to doctoral, to develop academic learning and performance skills including: </li></ul>
  3. 3. Undergraduate: <ul><li>*Writing (essays, reports, style etc.) *Reading & notetaking *Time & self-management *Memory & concentration *Test & examination skills *Oral presentation skills *Language learning *Tutorial skills *Motivation & goal setting *Survival skills </li></ul>
  4. 4. Postgraduate: <ul><li>*Writing (essays, reports, theses & dissertations, style etc.) *Oral presentations skills *Time & self-management *Research & data analysis (quantitative & qualitative) *Survival skills *Supervision *Reading & organisation of ideas </li></ul>
  5. 5. Computer: <ul><li>*Introductory computing *Microsoft Windows *Microsoft Office (Word, Excel, PowerPoint) *EndNote *SPSS *N4 Classic *NVivo *SAS *LaTex </li></ul>
  6. 6. SLC Programmes: <ul><li>Te Puni Wananga (for Maori students) </li></ul><ul><li>Fale Pasifika (for Pacific Islands students) </li></ul><ul><li>Business Communication Skills </li></ul><ul><li>Language Exchange </li></ul><ul><li>Mathematics & Statistics </li></ul><ul><li>Postgraduate Skills Development </li></ul><ul><li>Doctoral Skills Development </li></ul><ul><li>R.EAL (Results for English as an Additional Language students) </li></ul><ul><li>Computer Skills Development </li></ul><ul><li>Summer School </li></ul><ul><li>Tamaki </li></ul>
  7. 7. <ul><li>Instruction is delivered through lectures, workshops and individual consultations (including drop-ins) </li></ul><ul><li>SLC also provides assessment of, and appropriate instruction and support to, students who have specific learning disabilities (dyslexia, ADHD, etc.) </li></ul><ul><li>Our aim is to cater for the academic learning and performance needs of all students at the University of Auckland. Let us know what you need and we will do out best to provide it </li></ul>
  8. 8. Business Communication Skills Development Programme <ul><li>The Business School directly funds the Programme </li></ul><ul><li>The programme provides support to all Business students on the City, Shore and Tamaki campuses </li></ul><ul><li>Largely focused on the development of effective oral and written communication skills </li></ul><ul><li>Also advises Business students on a range of other academic learning and performance skills </li></ul><ul><li>Through lectures, course-specific workshops, general workshops and individual consultations </li></ul>
  9. 9. Course-Specific Workshops: <ul><li>Co-ordinators, lecturers and tutors are strongly encouraged to request department- and course-specific workshops to specifically meet their student’s needs, which are offered at suitable times and locations. Advice can be provided in the evenings and on weekends by arrangement. </li></ul><ul><li>Examples of department- and course-specific workshops offered within the Business School in 2004 include: </li></ul><ul><ul><li>essay writing and referencing for Management 101 </li></ul></ul><ul><ul><li>test preparation for Info Systems 101 </li></ul></ul><ul><ul><li>business report writing templates for Management 191 </li></ul></ul><ul><ul><li>report writing for Accounting 393 </li></ul></ul><ul><ul><li>open-book exam preparation for Executive Programmes students </li></ul></ul><ul><ul><li>thesis writing strategies for Master of Commerce students </li></ul></ul>
  10. 10. <ul><li>For more information or advice, please contact the Programme Co-ordinator: Julie Trafford, Senior Tutor 373 7599 ext. 83972 [email_address] Student Learning Centre Room 330, level 3, </li></ul><ul><li>Information Commons </li></ul>
  11. 11. Student Learning Centre Resources: Books <ul><li>Manalo, E., & Trafford, J. (2004). Thinking to thesis: A guide to graduate success at all levels . Auckland: Pearson Education . </li></ul><ul><li>Manalo, E., & Trafford, J. (2003). Head start: How to succeed in tertiary studies . Auckland: Pearson Education . </li></ul><ul><li>Manalo, E., Wong-Toi, G., & Trafford, J. (2002). The business of writing: Written communication skills for business students (2nd ed.). Auckland: Pearson Education . </li></ul>
  12. 12. SLC In-House Published Guides <ul><li>Lavery, L. (2003). Introduction to N6 . Auckland: Student Learning Centre. - $5 payable at the SLC office Lavery, L. (2002). Introduction to SPSS . Auckland: Student Learning Centre. - $5 payable at the SLC office White, B. (2003). How to plan, draft and write an integrated masters Thesis/Dissertation . Based upon the original text &quot;Thesis 2003: Prepare for Success&quot; by Lyn Lavery (2002). - $10 payable at the SLC office </li></ul>
  13. 13. Hard-Copy Handouts <ul><li>Handouts are available by attending relevant workshops or contacting a suitably qualified Student Learning Centre tutor. </li></ul><ul><li>Resources can be included in course books or posted on CECIL. </li></ul>
  14. 14. Downloadable Web-Site Resources <ul><li>Undergraduate and postgraduate resources are downloadable from the Student Learning Centre website at: </li></ul><ul><li>www. slc . auckland .ac. nz </li></ul>
  15. 15. How Can Students and Staff Access Student Learning Centre Services? <ul><li>Students must register with the Centre for the current calendar year ($10.00) </li></ul><ul><li>Students must book to attend a workshop or seek one-to-one advice from a tutor </li></ul><ul><li>Please note: Course-specific workshops requested within the Business School are run at no additional charge to the department </li></ul>
  16. 16. Availability of SLC Services <ul><li>The SLC is located on the third floor of the Information Commons, 9 Symonds St, with reception in Room 320 </li></ul><ul><li>Opening hours: 9am-5pm, Monday to Friday </li></ul><ul><li>Instruction also available in the early mornings, evenings and on Saturdays by arrangement </li></ul><ul><li>Similar services also offered at Tamaki (Room 710.110, Student Resource Centre) and North Shore (Room 670.105) campuses. </li></ul>
  17. 17. How You Can Help Us To Better Advise Your Students: <ul><li>*Encourage your students to attend our workshops * Encourage your students to seek individual advice from us – early! * Encourage your students to utilise our books and other resources * Ask us to run specific workshops for your students * Utilise our marker feedback sheet * Send us information regarding your course learning objectives, and coursework and exam expectations * Ask us to provide information about the SLC and/or SLC resources to include in your course books or post on CECIL </li></ul>
  18. 19. How Can We Help You To Better Advise Your Students?
  19. 20. <ul><li>Thank you  </li></ul>