1. CROSS CULTURAL ISSUES
Strategic Management in a Global Environment
Rapporteur: NELJANE G. APDIAN, CE
INTRODUCTION
ELEMENTS OF CULTURE
IMPACT OF CROSS CULTURE
TO GLOBAL BUSINESS
HOW TO MANAGE
CROSS CULTURAL ISSUES
CONCLUSIONS
4. IMPACT OF CROSS CULTURAL
COMMUNICATION WORKPLACE ETIQUETTE ORGANIZATIONAL HIERARCHY
Organizational hierarchy
and attitudes towards
management roles can also
vary widely between
cultures
A business must put
together a useful info
graphic for a quick
reference of cultural
differences in business
etiquette globally.
Effective communication is
essential to the success of
any business venture, but it
is particularly critical when
there is a real risk of your
message getting “lost in
translation.”
8. CONCLUSION 4
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COMMUNICATE EFFECTIVELY with customers, suppliers, business
associates and partners in other countries and foreign employees
(expatriates)
Therefore, every international manager
need to know about cultural differences
among nations in order to be able to
CONDUCT NEGOTIATIONS AND UNDERSTAND THE NUANCES of
the beginning postures of the other parties into a negotiation
PREDICT TRENDS in social behaviour likely to affect the firm’s
foreign operations
UNDERSTAND the ethical standards and concepts of social
responsibility in various countries
BUILD FOSTER RELATIONSHIPS between union confederations
and employee associations require cultural empathy
CONDUCT EFFICIENT MEETINGS in different countries and
encourage employee’s participation in management.
Understand how people interpret market research another
information.
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UNDERSTAND LOCAL GOVERNMENT policies and influences it for
business promotion
