Jaydip
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This document discusses barriers to effective cross-cultural communication. It outlines individual barriers like differences in values, attitudes, and behaviors across cultures. Social barriers include linguistic differences in accents, slang, word meanings, and equivalents. Organizational barriers can also exist across cultures. To improve cross-cultural communication, the document recommends learning about your own culture, avoiding judgment, learning others' languages, and respecting differences in cultural practices.
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Cultural competence refers to an ability to inter.pdf
Cultural competence refers to an ability to interact effectively with people of
different cultures and socio-economic backgrounds, particularly in the context of human
resources, non-profit organizations, and government agencies whose employees work with
persons from different cultural/ethnic backgrounds. Cultural competence comprises four
components: (a) Awareness of one\'s own cultural worldview, (b) Attitude towards cultural
differences, (c) Knowledge of different cultural practices and worldviews, and (d) Cross-cultural
skills. Developing cultural competence results in an ability to understand, communicate with,
and effectively interact with people across cultures.[1]
Solution
Cultural competence refers to an ability to interact effectively with people of
different cultures and socio-economic backgrounds, particularly in the context of human
resources, non-profit organizations, and government agencies whose employees work with
persons from different cultural/ethnic backgrounds. Cultural competence comprises four
components: (a) Awareness of one\'s own cultural worldview, (b) Attitude towards cultural
differences, (c) Knowledge of different cultural practices and worldviews, and (d) Cross-cultural
skills. Developing cultural competence results in an ability to understand, communicate with,
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Culture and Conflict
Culture is an essential part of conflict and conflict resolution. Cultures are like
underground rivers that run through our lives and relationships, giving us messages that
shape our perceptions, attributions, judgments, and ideas of self and other. Though
cultures are powerful, they are often unconscious, influencing conflict and attempts to
resolve conflict in imperceptible ways.
Cultures are more than language, dress, and food customs. Cultural groups may share
race, ethnicity, or nationality, but they also arise from cleavages of generation,
socioeconomic class, sexual orientation, ability and disability, political and religious
affiliation, language, and gender -- to name only a few.
Two things are essential to remember about cultures: they are always changing, and
they relate to the symbolic dimension of life. The symbolic dimension is the place where
we are constantly making meaning and enacting our identities. Cultural messages from
the groups we belong to give us information about what is meaningful or important, and
who we are in the world and in relation to others -- our identities.
Cultural messages, simply, are what everyone in a group knows that outsiders do not
know. They are the water fish swim in, unaware of its effect on their vision. They are a
series of lenses that shape what we see and don't see, how we perceive and interpret,
and where we draw boundaries. In shaping our values, cultures contain starting points
and currencies[1]. Starting points are those places it is natural to begin, whether with
individual or group concerns, with the big picture or particularities. Currencies are those
things we care about that influence and shape our
interactions with others.
How Cultures Work
Though largely below the surface, cultures are a shifting,
dynamic set of starting points that orient us in particular
ways and away from other directions. Each of us belongs to multiple cultures that give
us messages about what is normal, appropriate, and expected. When others do not
meet our expectations, it is often a cue that our cultural expectations are different. We
may mistake differences between others and us for evidence of bad faith or lack of
common sense on the part of others, not realizing that common sense is also cultural.
What is common to one group may seem strange, counterintuitive, or wrong to another.
Cultural messages shape our understandings of relationships and of how to deal with
the conflict and harmony that are always present whenever two or more people come
together. Writing about or working across cultures is complicated, but not impossible.
Here are some complications in working with cultural dimensions of conflict, and the
implications that flow from them:
Culture is multi-layered -- what you see on the surface may mask differences below the
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Therefore, cultural generalizations are not the whole story, and there is no substitute .
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Jaydip
- 1. Cross culturalCross cultural communicationcommunication BYBY JAYDIP BHATTJAYDIP BHATT EN.NO-130210125009EN.NO-130210125009
- 2. Chapter outlineChapter outline ►IntroductionIntroduction ►Culture; meaning and characteristicsCulture; meaning and characteristics ►Individual barriers in cross-cultureIndividual barriers in cross-culture communicationcommunication ►Social barriers in cross-cultureSocial barriers in cross-culture communicationcommunication ►Linguistic barriers in cross-cultureLinguistic barriers in cross-culture communicationcommunication
- 3. ►Organisational barriers in cross-cultureOrganisational barriers in cross-culture communicationcommunication ►Making cross-culture communicationMaking cross-culture communication effectiveeffective
- 4. definationdefination The phrase Cross-culture communicationThe phrase Cross-culture communication describes the ability to successfullydescribes the ability to successfully form,foster,and improve relationships withform,foster,and improve relationships with members of a culture different from one’s own.members of a culture different from one’s own.
- 5. CharacteristicsCharacteristics ►Culture is always involving and dynamicCulture is always involving and dynamic ►CompatibilityCompatibility ►ComplexityComplexity ►Trail abilityTrail ability ►Observe-abilityObserve-ability
- 6. Individual barriers in cross cultureIndividual barriers in cross culture communicationcommunication ►Values and beliefsValues and beliefs ►AttitudesAttitudes ►CognitiveCognitive ►AffectiveAffective ►behaviouralbehavioural
- 7. Linguistics barriers of cross-cultureLinguistics barriers of cross-culture communicationcommunication ►Accents and pronunciationsAccents and pronunciations ►SlagSlag ►Words with different meaningsWords with different meanings ►Words equivalentsWords equivalents
- 8. Making cross-culture communicationMaking cross-culture communication effectiveeffective ►Know more about your cultureKnow more about your culture ►Do not be judgementalDo not be judgemental ►Learn others languageLearn others language ►Resprct other’s cultureResprct other’s culture ►