5. Financial inclusion
“Financial inclusion is defined as the process of ensuring
access to financial services by providing timely and
adequate credit to vulnerable groups such as weaker
sections and low income groups at an affordable cost. ”
(GOI, 2008)
5
7. Goals of financial inclusion
Access to financial services
Sound and safe institutions governed by clear regulation
and industry performance standards
Financial and institutional sustainability
Ensure continuity and certainty of investment
Competition to ensure choice and affordability for clients
7
(Kaur et al., 2015)
11. Roles of financial inclusion
Access to credit
Economic growth
Risk management
Women empowerment
Improve access to education
Boost nation’s health & well-being
Reduce hunger
Achieving SDGs
Reduce inequality 11
12. Barriers to financial service access
Psychological & cultural barriers
Legal identity
Level of income
Various terms & conditions
Structural procedural formalities
Limited literacy
Place of living
Social security payments
Occupation
Attractiveness of product
(Dangi et al., 2013) 12
13. Effects of financial exclusion
1. Barrier for employment
2. Unavailability of formal credits
3. Savings and borrowing become difficult
4. Possessing or owning assets become difficult
5. Difficult to adjust income to sudden changes in the economy
6. Exclusion or separation from the society
7. Higher charges for cheques to be cashed
8. Payment of bills become difficult
9. Money lenders & government exploit poor people
10. Deprived of payment offers for card holders
13(Shetty et al., 2015)
17. 17
50.6
62
68.5
50.6
61.2
67.1
0
2.1
4.4
0
10
20
30
40
50
60
70
80
2011 2014 2017
Percentageofadults
Accounts (%)
Total Financial institution Mobile money
64.8
60.5
59.3
66
54
56
58
60
62
64
66
68
Women Adults
belonging
to the
poorest
40%
Adults out
of the
labor force
Adults
living in
rural areas
Percentageofadults
Account, by individual
characteristics-2017 (%)
Source: World Bank, 2018
Globally the share of adults owning an account
18. 18
Savings
Particulars %
Financial institution 26.7
Saved any money 48.4
Saved for old age 20.6
Credit
Particulars %
Financial institution 22.5
Borrowed any money 47.5
Family or friends 25.8
Source: World Bank, 2018
Savings & Credit (World 2017)
19. 19
Percentage of adults made digital payment
Particulars %
Digital payments (made & received) 52.3
Paid utility bills (account) 22.3
Received private sector wages (account) 15.9
Received government payments (account) 16.3
Used the internet to pay bills or to buy something online 29
Used a mobile phone or the internet to access an account 24.9
Used a debit or credit card to make a purchase 32.6
Source: World Bank, 2018
Digital payments (World 2017)
22. 22
Mobile money account
0.4 0.2
1.7
0
2.6
11.6
1.3
3.2
5.3 5.8
4.2
20.9
0
5
10
15
20
25
East Asia &
Pacific
Europe &
Central Asia
Latin America
& Caribbean
Middle East &
North Africa
South Asia Sub-Saharan
Africa
Percentage
2014 2017
Source: World Bank, 2018
35. 35
Point of Sale
0.6
5.3
4.2
0
1
2
3
4
5
6
2011 2012 2013 2014 2015 2016 2017 2018
No.ofPOStransactions
(crore)
No. of POS transactions
6.2
33
0
5
10
15
20
25
30
35
2011 2012 2013 2014 2015 2016 2017 2018
No.ofPOS(lakhs)
No. of POS terminals
Source: RBI [Reserve Bank of India], 2018
36. NABARD All India Rural Financial Inclusion Survey
(2016 - 2017)
36
• Borrowings
• Savings
• Investments
• Insurance
• Pension
• Remittances
29 states
245 districts
40327 households
187518 population
37. 37
Proportion of households with savings in 2016-17 (% HH)
Agricultural
55.2
Non-agricultural 46.3
Quantum of savings
Rs 18007/HH/yr
Women savings
26.3% HH
Institutional savings
48.5% HH
Savings 51% HH
Source: NABARD, 2018
38. 38
Particulars
All Households
(% HH)
Agricultural
(% HH)
Non-Agricultural
(% HH)
Bank 78.4 79.8 77
SHG 29.4 30.4 28.4
Post Office 0.8 0.8 0.8
Home Saving 5.4 5.9 4.8
Chit Fund 0.4 0.4 0.4
Source: NABARD, 2018
Place of savings in Indian households
39. 39
12000
17000
22000
27000
32000
37000
Savings(Rs/yr)
Land holdings (Ha)
Average amount of savings per
agricultural households (Rs/yr)
Average amount of savings
Average amount of savings
(Rs/yr/household)
Particulars Total Institutional
All India 18007 16959
Agricultural 17488 16576
Non-
agricultural
18568 17373
Source: NABARD, 2018
48. 48
Sources of fund for investment (>Rs 10,000)(% HH)
Particulars All Households Agricultural Non-Agricultural
Own 43 40 47
Institutional 37 38 36
Non-institutional 20 22 17
Sources of fund
Source: NABARD, 2018
49. 49
Indebtedness
49
48
52
56
60
53
40
45
50
55
60
65
<0.01 0.01-0.4 0.41-1.0 1.01-2.0 >2.0 Total
Agriculturalhouseholds(%)
Land size(Ha)
Incidence of Indebtedness(IOI) in
agricultural households (%/ Yr)
IOI in Indian households
(%HH)
Total 47.4
Agricultural 52.5
Non-agricultural 42.8
Source: NABARD, 2018
58. 58
National mission for financial inclusion
Launched by PM on 28th Aug 2014
32.62 crore accounts(2018)
Balance: 86,163.79 crores (2018)
PMJDY
Main objective of the scheme is to ensure universal access to
banking facilities with at least one basic bank account for every
household
(Kumar, 2015)
60. 60
• Life insurance scheme
• Age: 18-50
• Coverage: 2lakh/yr
• Premier: Rs 330/yr
• Offered: LIC
PMJJBY
• Accident insurance scheme
• Age:18-70
• Coverage: 1-2 lakh/yr
• Premier: Rs 12/Yr
• Offered: General insurance
company
PMSBY
• Social security pension scheme
• Age: 18 – 39
• Five Plans: 1000, 2000, 3000,
4000 & 500
• Available after 60 yrs
APY
Pradhan Manthri
Suraksha Bima Yojana
61. 61
Number of bank accounts (Crores)
Particulars 2014 2015 2016 2017 2018
Total 10.44 19.83 26.2 30.79 32.62
Rural 6.23 12.1 15.96 18.11 19.62
Urban 4.21 7.73 10.24 12.68 13.36
Source: PMJDY, 2018
8.4630731
23.7452736
0
5
10
15
20
25
2014 2015 2016 2017 2018
No.ofcards(lakhs)
Number of Rupay cards
62. 62
No. of PMJDY beneficiaries in India (2018)
Source: PMJDY, 2018
51,891
3,560
0
10,000
20,000
30,000
40,000
50,000
60,000
UP
BR
WB
MP
RJ
MH
AS
CT
OR
GJ
KA
JH
TN
TG
AP
HR
PB
DL
KL
UK
JK
HP
MN
TR
ML
MZ
AR
NL
CH
GA
PY
DN
SK
AN
DD
LD
No.ofbeneficiaries(1000’s)
63. Kisan Credit Cards (KCC)
Introduced
1998
• Extend need-
based
• Timely credit
support
63
Post-harvest
expenses
Marketing
loan
Consumption
Working
capital
Investment
credit
Cultivation
Credit
64. 64
Agricultural households
who availed KCC(%)
Holding size Percentage
<0.01 1.2
0.01-0.40 5.9
0.41-1.00 10.8
1.01-2.00 14.1
>2.00 23.8
Overall 10.5
Average
amount
sanctioned
Rs 139208
Average
amount drawn
Rs 91202
% limit utilized 65.5%
Growth rate of the number of cards issued
India 13.74% per annum Kerala 3.03% per annum
(Kshama, 2018)
Source: NABARD,2018
65. “SHG and JLG provided access to finances without
any collateral and had empowered the beneficiaries
not only economically, but also socially”
(Sarma & Mehta, 2014)
65
SHG-JLG bank linkage
SHG
Members: 10-20
Loan limits: 3, 5 & 10 lakhs
Repayment: 3-5
JLG
Members: 4-10
Loan limits: 5 lakhs
Repayment: 3-7
67. MGNREGA- Direct Benefit Transfer
67
Number of workers (2018)
India 25.08 Crores
Kerala 53.47 lakhs
“MGNREGA wage payment
through bank and post office
also helps to speed up
financial inclusion and it could
create wonderful impact in the
rural areas”
(Sahoo, 2013)
Source: MGNREGA, 2018
68. 68
650 branches
3250 post offices as access points
1.55 lakh post offices
3 lakh postmen
10,000+ doorstep service providers
“India post is suitably located to deliver
microfinance services due to its close
proximity to the rural population”
(Arun, 2010)
India Post
Source: IPPB, 2018
70. 70
Banking Group Number of Branches
Rural Semi-urban Urban Total Percentage
State Bank Group 77 967 326 1370 18.74
Nationalised Banks 101 1545 609 2255 30.84
RRB 51 525 39 615 8.41
Private Sector Bank 148 1469 475 2092 28.61
Co-operative Bank 135 26 819 980 13.40
Total 512 4532 2268 7312 100
Source: GOK [Economic review], 2017
Population 3.34 crore
Branches 7312
Deposits 412503
Credits 246314
CD ratio 59.71
Banking profile
71. 71
Public sector
commercial
banks
Regional rural
bank
Private sector
commercial
bank
Small finance
bank
Co-operative
banks
Bank branches
220
388
121
446
448
425
733
999
176
501
378
387
390
725
0
200
400
600
800
1000
1200
No.ofbankbranches
Source: GOK [Economic review], 2017
72. 72
Deposits & Credits CD ratio
81245
66601
0
10000
20000
30000
40000
50000
60000
70000
80000
90000
No. of deposit and credit accounts
Deposits Credits
59.71
115.91
25.24
0
20
40
60
80
100
120
140
CD ratio
Source: GOK [Economic review], 2017
73. 73
Growth of bank deposits in Kerala
410492
258143
152349
0
50000
100000
150000
200000
250000
300000
350000
400000
450000
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
No. of deposits
TOTAL DOMESTIC NRI
13.52
14.23
12.34
-20
-10
0
10
20
30
40
50
Annual growth %
TOTAL DOMESTIC NRI
Source: GOK [Economic review], 2017
74. 74
No. of beneficiaries(rural/semi-urban) 16 lakh
No. of beneficiaries(urban/metro) 19 lakh
Total no. of beneficiaries 35 lakh
No. of RuPay cards issued to beneficiaries 24 lakh
Balance in beneficiary accounts (in crore)
Rs
1027.11
Source: PMJDY, 2018
PMJDY beneficiaries in Kerala(2018)
75. 75
Savings
Particulars India Kerala
Total (% HH) 51 45
Institutional (% HH) 48 44
Women (% HH) 26 35
Quantum (Rs/HH/Yr) 18007 37609
Investment
Investment(%/HH) 9.5 15.1
Average amount
(Rs/Yr/HH)
60529 91720
Borrowings
Indebtedness (% HH) 47 56
Borrowings (% HH) 40 50
Source: NABARD, 2018
Palakkad
Trivandrum
WayanadIdukki
Kollam
Alappuzha
Savings, investment & borrowings by households
77. 77
Issues and challenges
Demand side
Large population
Vast area
Limited access to credit
Low skill
Low productivity
Vulnerability to risk
Rural landless
Urban poor
Lack of financial literacy
Lack of technology literacy
Supply side
Reluctance of financial
institutions
High cost
Lack of robust technology
Lack of infrastructure
Restrictive nature of BC
Absence of incentives for BC
Ignorance to bank account,
insurance, cheques
(Varghese and Viswanathan, 2018)
78. Conclusions
• Prerequisite for poverty reduction, social cohesion and
inclusive growth
• Bring about a mindset and cultural shift among newly
connected beneficiaries to derive benefits from the formal
financial system by borrowing from banks and repaying
loans in time
• Educate people, disseminate financial and digital
awareness in the society, and making FI beneficiaries
aware about the scope of expanding rural enterprises
using their rights to borrow and duty to repay bank loans
78
79. • Campaign of financial literacy requires a multipronged,
bottom-up approach
• RBI and banks should coordinate with educational
institutions to include FI as a mandatory subject at
different educational levels right from school to higher
levels of education
• NGOs, corporate sector, banks, NBFCs (Non-Banking
Financial Companies), and government departments
currently engaged in FI should be persuaded to increase
thrust
• Prompt beneficiaries to use their access to financial
services for improving their economic and social well-
being
79
Lack of access to finance to small and marginal farmers and other weaker sections of the society has been recognised as a serious threat to economic progress of the country.
Prolonged deprivation of the financial services can even lead to social tensions causing social exclusion.
Thus financial inclusion is considered as an explicit stratergy for achieving inclusive growth in the country.
Lack of funds
Didn’t feel the need
No regular income
Lack of knowledge
Lack of trust
Others
Financial service provider
Instant account opening at doorstep or post office counters
Aadhaar based Direct Benefit Transfer (DBT)
Simple & secure, instant, 24x7 money transfer
Hassle free cash withdrawals and deposits
Convenient way to pay your bills
Simple, affordable and reliable services
Advances Equitable oppurtunities for economic participants during economic growth