The document analyzes the performance of Kubera Bank's Lakshminagar branch and identifies issues like low priority sector lending, low growth, low profitability, and HR problems. It finds reasons for these issues such as low deposits, high NPAs, failure to attract customers. A business plan for 2020 outlines targets to increase deposits, advances, and CASA while decreasing NPA ratio. Recommendations are made to increase various types of lending, use legal recovery means, offer one-time settlements, optimize staff, and introduce other strategic initiatives.