Preview on Balanced Scorecard Model (BSC)

1. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018

2. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018
Harvard Business School Business Theorist

3. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018

4. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018
the BSC Changed the Face of KPIs
KPIs are dated back to the 3rd century
……they are a measurable value that allows you to
measure the performance of your company and its
progress towards your objectives.

5. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018
BSC is a model that gives leaders a
framework
to
translate their strategy into
consistent group of indicators of
performance

6. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018
Internal External
Proactive
Financial
Long term
objectives
Reactive
Non-Financial
Medium / short
term objectives

7. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018

8. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018
Wholeness
(System and Not
team)
Adaptability
(For-profit,
nonprofit)
Flexibility
(Unique to each
organization)
Amendability
(need for a
software)

9. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018

10. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018
• https://go.christiansteven.com/bi-blog/the-history-of-kpis-
and-their-rise-to-popular-use-today
• https://www.balancedscorecard.org/
• https://en.wikipedia.org/wiki/Robert_S._Kaplan
• https://hbr.org/1992/01/the-balanced-scorecard-measures-
that-drive-performance-2
• https://www.ijser.org/researchpaper/Designing-a-dashboard-
for-evaluating-the-performance-of-urban-transport-Case-of-
Balanced-Scorecard.pdf

11. Nariman Ghader/In-House Knowledge Transfer / BSC/ Nov. 25, 2018
Let’s Stay Tuned
Nariman.ghader@moh.gov.ae
LinkedIn is a good idea!!!!!