This presentation is a walk through of the aftership API ( SAAS based product ), which helps the big eCommerce companies to keep a healthy client engagement process, helping the customers to know about their shipment.
2. The brand has drawn more
than 500k + end users ,
serving more than 1100 +
corporate clients.
USERS TRUST
2019
Started as a SAAS based
shipment tracking platform
for every kind of commerce
platforms.
2012
ESTABLISHMENT
The integration of 530 +
courier partners, one of the
rich platform to start the
operations instantly with.
COURIERS
With over 250 millions
shipments tracked makes it
one of the front runners in
the trust anvil of the market.
DELIVERABLES
2
COMPANY TIMELINE
3. PRODUCTS AT A GLANCE
Automated tracking of
shipments through API
across different couriers
Branded Tracking Page
with custom contents to
extend the brand value.
One Window to manage
shipment operations,
analytics of every nod.
Engage with customers
with notifications.
Print labels for the
shipments certified by the
couriers.
Do the order management
from multiple courier
channels.
Calculate the shipment
rates with shipments
destination & duration.
Account management of
the shippers.
Build better experience in
products retuning with a
few clicks.
Automated Notifications to
update the customers
about return process.
Custom defined reasons to
pick the reasons with
discreet order lookup.
Do the return management
with a few clicks.
postmen returns center
4. WHY AFTERSHIP?
Dedicated tracking page for the tracking of
shipments, giving you a sense of ownership and a trust
value among end users.
3Deducing the churn rate as the
development in the shipment life cycle is
automatically communicated to the end
users, making easy for your support team.2Initiating or expanding the business needs
more couriers integration, AfterShip creates
a one umbrella for all the couriers, means
one window to look across entire operation.1Increased demand of Ecommerce Industry
makes more orders influx , making difficult
to maintain the order of quality to deliver.
4
Analytics to gaze the
shipment operations,
success & failures
World Wide Support
with 350+ courier
partners
Digital Library support
for the developers
On Demand Support
with the account.
One Window
monitoring of the
operations.
Track, Search
individual ticket of
the shipments.
Automated
commutation of the
shipment progress. 3
6. AUTOMATED TRACKING
Auto detection of courier partners
in the prospective shipment life
cycle, Sync in the delivery & pickup
points, the system will help you fire
up the available courier services.
Track any shipment nod from the
massive pile of the shipment, It
gives you an edge to ensure the
end to end accountability of the
deliverables
Calculate the life cycle of the
shipment from one the origin to
destination in a single window,
making it easy for the planners
PICK THE BEST AVAILABLE
MULTIPLE COURIERS – ONE
WINDOW TO TRACK
SHIPMENT LIFE CYCLE IN
ONE VIEW
Info generated of the
shipment in the
system
Courier Info of the
shipment - Departed
Courier Info of the
shipment – Delivery
failed
Delivery Exception
recorded & in the
shipment cycle.
Courier Info of the
shipment – out for
Delivery
Shipment Delivered
to the recipient.
Every development in the shipment cycle can be
intimated by SMS, email to your customers automatically. 5
7. 0
5
10
15
20
25
30
35
1/2/2019 15/2/2009 1/3/2019 15/3/2019 1/4/2019 15/4/2019
6
70 %
40 %
60 %
ANALYTICS
COUNTRY 1
COUNTRY 2
COUNTRY 3
KNOW THE TOP DESTINATION BY DATA
Audit the time
taken by couriers
Filter the shipment by
courier, country, transit
delivery status
Export all the analytics
in a file to carry
auditing.
AUDITING
Track the total number of
shipments, user
conversions in a window.
8. AUTOMATED NOTIFICATIONS
PROACTIVE END CUSTOMER ENGAGEMENT
Automated
mail alerts with
shipment
current status
One – Click
tracking link of
the customer
shipment.
Engage the
customers with
customized
contents.
SMS alerts to
the customers
followed by the
changing status
Your shipment is
been shipped
Your shipment is
out for delivery
HAPPY
CUSTOMERS 7
9. 8
Branded Tracking page is an
extension of your presence ,
allowing you to engage the
customers with content and
cross sales opportunity post
sales.
BRANDED
TRACKING PAGE
Offer fresh contents to your
audience on the tracking
page.
Add social media links to
follow and share the brand
image.
Pre-Designed themes to offer your
content on the tracking page.
10. BRANDED TRACKING PAGE
Add, Edit,
Delete the
couriers at any
given time.
Direct the
action to the
tracking page
with engaging
content.
Cache data to
search the
shipments without
filling the data
again
Integrate the
functionality
anywhere in the
website to your
convenience
Integration in the order section of the customer.
9
Choose your own
language to display
on the tracking page.
11. AFTERSHIP API
AFTERSHIP
API
WEBSITE
INTEGRATION
COURIER
SELECTION
SHIPMENT
DATA SYNC
SHIPMENT
STATUS
Pre defined APIS built to serve
300 + couriers with features to
display the shipment status
Easy Integration to your
ecommerce website with
numerous technology.
API automatically detects
the courier of the shipment
or you can manually select.
Data is synced
automatically in defined
intervals or manual sync.
The different status of the
shipment is displayed,
notified to the customers.
10
Sign up for AfterShip API,
Embed the API key in the
website, It is powered by plugins.
API will automatically detect the
courier. Hence, it could be
tracked with it, Set up your
tracking page in your own
language
The end users will be directed to
the tracking page will be a
custom one or the ordinary.
One Stop platform for every
tracking regardless of number of
couriers in the system.
12. AFTERSHIP API
COURIER
SERVER
ECCOMERCE
VENDOR
DATA DISPLAY
OF THE
SHIPMENTS
NOTIFICATIONS
SETTING
END USER
AUTOMATED
INTIMATION
11
AFTERSHIP API is a set of code that can be placed in
any section of the website, as per your convenience.
An ecommerce vendor can
have multiple vendors, to track
each one of them is herculean.
AFTERSHIP API connects with
multiple couriers and gives
your end users information on
a single page.
AFTERSHIP API fetches the
data of those shipments form
multiple vendors.
The data is readily available on the
dashboard, synced on defined intervals.
User defines the notifications,
when and how the customer
or the ecommerce user will be
intimated of the shipments.
User defines the notifications,
when and how the customer
or the ecommerce user will be
intimated of the shipments
such as webhook, SMS or
email with custom content.
HOW AFTERSHIP
API WORKS ?
14. 13
NETWORK MANAGEMENTCUSTOMER SUCCESS OPERATIONS LAG
Build, Audit & Reward he
couriers network to
ensure a robust system.
*Time Management
*Exceptions
*On – time deliveries
60%
Customer Engagement
& Augmented Customer
Success.
*Engagement
*Automated
*Real – Time
90%
Automated Service
deduces the lag of
operations significantly.
*Real – Time Data
*Know – How
*Archives
30%
AFTER SHIP - ADVANTAGES