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Now is all the
future that will be

A market researcher’s take…
A few signals…
The World Is Flat ?
A View of the World
Trade:1993

Yes

?

Countries
WorldScale
Markets
India
China
Brazil
Russia?

No

USA
Japan
Germany (EC)

Finland
Switzerland
Sweden
Holland
S. Korea
Taiwan

A View of the World
Trade:2005
USA
Japan
Germany (EC)
India
China

Yes

Countries
WorldScale
Markets
India
China
Brazil?
Russia?

No

No

Yes

Countries who are
home to World-Class
Competitors

No

Finland
Switzerland
Sweden
Holland
S. Korea
Taiwan

Yes

Countries who are
home to World-Class
Competitors

3
To Move Or Not to Move…
…FROM FIRST CURVE TO SECOND CURVE
First Curve

Second Curve
MARKET

Capital

Knowledge

Producer

Consumer

Atlantic

Pacific

Japan

China

International Trade

Electronic Commerce

Computers

Internet

Money

People

ORGANIZATION
Mechanistic

Organic

Engineering

Ecology

Corporations

Individuals and Networks

Horizontal and Vertical Integration

Virtual Integration

Business Processes

Culture

THE INDIVIDUAL
Hard Work

Hyper effectiveness

Security

Uncertainty

Current Career

Future Career

Faith

Hope

Loyalty

Courage
Is There…BOP Fortune ?
PPP Market Size
BRIICS + Thailand + Mexico + Turkey
 3 billion people, 70% of Developing World
 $ 12.5 Trillion GDP, 90% of Developing World

Within economy
Item

Dharavi

Warden
Road
12-18%

Poverty
Premium
53

Credit

6001000%
$ 1.12

$ 0.03

37

Phone

$0.04-0.05 $0.025

1.8

Diarrhea
Medical

$ 20

10

Annual Interest

Water
m3

$2

5
The Capitalist Manifesto…

Navigate ‘Fuzzy Front End’

6
Brands…

7
Strategy Into Action…

8
How to Grow When Markets Don’t
 Growth Crisis
 Demand Innovation
• Opportunity SURROUNDING the product, not
product improvement
 New-gen demand focus generates powerful
Opportunities for core product
 Combine multiple products / services into
more valuable integrated offers
 Improvements in customers value chain
transmutes into new revenue streams

9
…Every Business is Theatre
High
Relevance

Optimum
Experiences

High
Differentiation

Essential
Services
CUSTOMER
NEEDS

Basic
Goods

Low
Differentiation

Low
Core
Relevance Commodities
Cost Driven

POSITIONED
COMPETITIVELY

PRICING STRATEGY

Premium

10
…Every Business is Theatre
High
Relevance

Optimum
Experiences

High
Differentiation

Essential
Services
CUSTOMER
NEEDS

Basic
Goods

Low
Differentiation

Low
Core
Relevance Commodities
Cost Driven

POSITIONED
COMPETITIVELY

PRICING STRATEGY

Premium

11
Consumer at the Centre…Truly

12
Identities Matter…

13
Future Uncertain the ‘new normal’

14
Overarching movement…

15
Is Yesterday Happening Today?

Across industries…MR today?

16
MR Evolution …
Brand Insights

(Me)

Consumer Insights

(You)

Shopper Insights
Insight today

(FMOT)
( Consumer Touch point Journey)

17
The Theory That Shook the World

Survival of the Fittest
“Natural Selection is
daily…scrutinizing…rejecting
bad…adding up good…
whenever and wherever
opportunity
offers…improvement…in

relation to…conditions of life”
http://www.amazon.com/gp/product/0517123207/103-1572344-4939802

18
Pulling the Strands
Together…
Into One Broad Weave
Flatter world
People the scarce resource, not capital per se
Information, the critical edge

Rapid Commoditization, the ‘new normal’
Consumer rapidly ,really moving to the Centre
Agility of response key
MR Opportunity
Profitable niches designed around emergent needs-agile
methods, rapid proto-typing

Develop deep delivery expertise/knowledge to leverage
globally

Design/experimental skills to return to the fore
Expand products into services

21
Epilogue

22
23

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Now is All the Future that Will Be !

  • 1. • Now is all the future that will be A market researcher’s take…
  • 3. The World Is Flat ? A View of the World Trade:1993 Yes ? Countries WorldScale Markets India China Brazil Russia? No USA Japan Germany (EC) Finland Switzerland Sweden Holland S. Korea Taiwan A View of the World Trade:2005 USA Japan Germany (EC) India China Yes Countries WorldScale Markets India China Brazil? Russia? No No Yes Countries who are home to World-Class Competitors No Finland Switzerland Sweden Holland S. Korea Taiwan Yes Countries who are home to World-Class Competitors 3
  • 4. To Move Or Not to Move… …FROM FIRST CURVE TO SECOND CURVE First Curve Second Curve MARKET Capital Knowledge Producer Consumer Atlantic Pacific Japan China International Trade Electronic Commerce Computers Internet Money People ORGANIZATION Mechanistic Organic Engineering Ecology Corporations Individuals and Networks Horizontal and Vertical Integration Virtual Integration Business Processes Culture THE INDIVIDUAL Hard Work Hyper effectiveness Security Uncertainty Current Career Future Career Faith Hope Loyalty Courage
  • 5. Is There…BOP Fortune ? PPP Market Size BRIICS + Thailand + Mexico + Turkey  3 billion people, 70% of Developing World  $ 12.5 Trillion GDP, 90% of Developing World Within economy Item Dharavi Warden Road 12-18% Poverty Premium 53 Credit 6001000% $ 1.12 $ 0.03 37 Phone $0.04-0.05 $0.025 1.8 Diarrhea Medical $ 20 10 Annual Interest Water m3 $2 5
  • 6. The Capitalist Manifesto… Navigate ‘Fuzzy Front End’ 6
  • 9. How to Grow When Markets Don’t  Growth Crisis  Demand Innovation • Opportunity SURROUNDING the product, not product improvement  New-gen demand focus generates powerful Opportunities for core product  Combine multiple products / services into more valuable integrated offers  Improvements in customers value chain transmutes into new revenue streams 9
  • 10. …Every Business is Theatre High Relevance Optimum Experiences High Differentiation Essential Services CUSTOMER NEEDS Basic Goods Low Differentiation Low Core Relevance Commodities Cost Driven POSITIONED COMPETITIVELY PRICING STRATEGY Premium 10
  • 11. …Every Business is Theatre High Relevance Optimum Experiences High Differentiation Essential Services CUSTOMER NEEDS Basic Goods Low Differentiation Low Core Relevance Commodities Cost Driven POSITIONED COMPETITIVELY PRICING STRATEGY Premium 11
  • 12. Consumer at the Centre…Truly 12
  • 14. Future Uncertain the ‘new normal’ 14
  • 16. Is Yesterday Happening Today? Across industries…MR today? 16
  • 17. MR Evolution … Brand Insights (Me) Consumer Insights (You) Shopper Insights Insight today (FMOT) ( Consumer Touch point Journey) 17
  • 18. The Theory That Shook the World Survival of the Fittest “Natural Selection is daily…scrutinizing…rejecting bad…adding up good… whenever and wherever opportunity offers…improvement…in relation to…conditions of life” http://www.amazon.com/gp/product/0517123207/103-1572344-4939802 18
  • 20. Into One Broad Weave Flatter world People the scarce resource, not capital per se Information, the critical edge Rapid Commoditization, the ‘new normal’ Consumer rapidly ,really moving to the Centre Agility of response key
  • 21. MR Opportunity Profitable niches designed around emergent needs-agile methods, rapid proto-typing Develop deep delivery expertise/knowledge to leverage globally Design/experimental skills to return to the fore Expand products into services 21
  • 23. 23