Mouli Praneeth R is a ServiceNow developer with 3 years of experience implementing and configuring ServiceNow. He has a bachelor's degree in Mechatronics and has worked at Cognizant and Fujitsu Consulting India developing integrations between ServiceNow and other tools like TFS, SCCM, AD, and SAP. His skills include requirement gathering, project management, CMDB configurations, template management, and developing REST and SOAP integrations.

1. Mouli Praneeth R
+91.9916690904
moulipraneeth@hotmail.com
ABOUT ME ServiceNow Developer
 Experienced Professional with the experience of 3years in ITSM tools; Service now.
 Sound knowledge on Service now Implementation.
 Strong communication, collaboration & team building skills with proficiency at grasping new
technical concepts quickly & utilize the same in a productive manner.
 Understanding client’s requirement and provide mapping with IT processes.
EDUCATION Bachelor of Engineering / Bachelor of Technology, Mechatronics
Sri Krishna College of Engineering and Technology
Anna University
Coimbatore, Tamil Nadu
Graduated, May 2013
Marks 82.2%
High School, Computer Science
PSG Sarvajana Higher Secondary School
State Board
Coimbatore, Tamil Nadu
Marks 89%
SKILLS  Understanding client’s requirement and provide best solutions
 Ability to drive the entire project from requirement gathering to fulfilment
 Interested in delivery management of the project
WORK
EXPERIENCE
October 2013 - December 2015
Senior System Executive
Cognizant Technology Solutions
Bangalore, Karnataka
 Worked on CMDB Configurations
 Worked on Migrating Clients into Service Now Platform
 Built a Major Incident Management Module along with defined the process for the same
 Worked on Template Management
 Worked on Email Integrations
 Worked on End to end development on Change Management
December 2015 - Current
Technical Consultant
Fujitsu Consulting India
Bangalore, Karnataka
 Bug fixes on existing integrations with 3rd party tools such as E2E and GPMO Integrations
 Worked on UK Private Cloud Migration Project – Migrated the customers from a 3rd Party tool
to ServiceNow.
 Data Migration has been done for CMDB, Users, Groups, SLA Definitions, Schedules
&Knowledge Base

2.  Configured TFSNow ITSM Setup (Fujitsu ServiceNow Offering) which includes configurations on
Incident, Change and Request Management.
 Developed & configured Socializing IT Regional Integration (Interfaces between multiple
regional ServiceNow instances) using SOAP.
 Nordics Service Request Management Integration - A bidirectional Integration to integrate
Flow with TfSNow (ServiceNow) Service Request and Catalog Tasks using SOAP..
 Nordics Change Management Integration - A bidirectional Integration to integrate Flow with
TfSNow (ServiceNow) using SOAP.
 Southern Water – OIM Tool Uni-Directional Integration which connects the two systems (OIM
& TfSNow (ServiceNow)) to integrate the incident management system using SOAP.
 Auckland Transports - SCCM,AD,SAP and Scheduled Imports Interface along with orchestration
 OFC- Service Now Integration - Created interfaces for Incident. Problem and change
management using REST.
PERSONAL Father’s Name: Ravikumar Marital Status: Married
Birthday: April 24, 1991 Nationality: India
Gender: Male
MY ADDRESS No.5, 4th Main, 8th Cross, Sir MV Nagar
Ramamurthy Nagar
Bangalore - 560016, Karnataka
Declaration
I, Mouli Praneeth R, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Mouli Praneeth R
Bangalore , Karnataka