1. 1 | Page
MOHD SYAFIQ BIN SANIFF
Contact Information
Mobile No. : +65 9658 0003
Telephone No. : +65 6785 2670
Email : Syafiq.saniff@gmail.com
Personal Particulars
Date of Birth : 9th
February 1988
Nationality : Singaporean
Gender : Male
Marital Status : Married
NRIC No. : S8803766I
Highlights of Qualifications
● Inherent leadership qualities
● Excellent hospitality and public relations skills
● Natural ability to communicate with people from all walks of life
● Maintains composure working under pressure
● Disciplined, resourceful, determined, approachable and responsible
Educational Background
Diploma in Events Management
Major : Hospitality Management
Institute : School D’Hospitality (SDH)
Graduation Date : March 2011
Achievements : Berita Harian / SDH Half Scholarship Award
Excelled with distinctions in modules.
General Certificate of Education ‘Ordinary’ Level Certificate
Institute : Springfield Secondary School
Graduation Date : December 2005
Achievements : Credits in English Language, Mathematics, Combined Science,
Malay Language
Primary School Leaving Examination
Institute : Griffiths Primary School
Graduation Date : December 2000
Achievements : Credits in English Language, Mathematics, Malay Language
2. 2 | Page
Employment History
Singapore Electric Vehicles Pte Ltd
Si2i Ltd
Position: Operations Analyst
Department: Operations
Period of Employment: March 2017 to Present
Duties & Responsibilities:
● Assisting the Operations Manager in managing the operations
● Managing more than 80 employees
● Monitoring of driver’s performance and KPI. Includes coaching and training of employees.
● Extracting and evaluating of performance report of drivers and understanding key trends in
the business
● Overseeing recruitment processes
● Maintaining 50 vehicles in the fleet ensuring all is operational ready
● Liaising with external vendors and suppliers. Looking out for business opportunities
● Liaising with Government Agencies like LTA, Singapore Powers in promoting Green and eco
friendly vehicles.
● Other ad-hoc projects and tasks.
Reason for leaving: Career Advancement in different industry
Shaw Theatres Pte. Ltd
Shaw Organisation
Position: Area Manager
Department: Theatre Operations Dept.
Period of Employment: May 2014 to Aug 2016
Duties & Responsibilities:
● Managing of multiple Cineplex of Shaw Theatres
● Leading a team of Theatre Managers in ensuring all expectations are met
● Ensure that all operations in Cineplex are smooth
● P&L Management of the Theatres
● Conducting training for Theatre Managers and other staffs
● Leading the team on Special Events such as Movie Gala Premiere, Red Carpet events and
Film Festivals
● Liaising with clients on venue booking for events
Reason for leaving: Career Advancement
3. 3 | Page
Shaw Theatres Pte. Ltd
Shaw Organisation
Position: Theatre Manager
Department: Theatre Operations Dept.
Period of Employment: February 2012 to May 2014
Duties & Responsibilities:
● Assisting the Area Manager in performing duties
● Coordinate Block bookings, event, gala premiere and film festivals etc.
● Daily Administration, reporting and deposits of daily cash collection.
● Deliver a consistent standard of products and customer service.
● Facility management, equipment management and inventory control.
● Cinema content management of digital cinema system.
Pastamania Restaurant
Pastamatrix International Pte. Ltd
Position: Shift Manager
Department: Restaurant Operations
Period of Employment: August 2011 to February 2012
Duties & Responsibilities:
● Ensuring the smooth operations during shift
● Managing and planning of staff / Rostering
● Training of staff in understanding their roles and responsibilities
● Attending to customer’s needs and enquiries
Reason for leaving: Was offered to a better job advancement
Port of Singapore Authority (PSA Singapore)
Position: Container Handling Specialist
Department: Port Operations
Period of Employment: October 2009 to September 2010
Duties & Responsibilities:
● Prime Mover Driver
● Responsible for safe and secure transportation of cargo containers
● Able to sustain long working hours
Reason for leaving: Pursue of Education
4. 4 | Page
Singapore Police Force
Changi Neighbourhood Police Centre
Vocation: NPCO Officer
Conduct and Performance: Good
Duties & Responsibilities:
● Attending to Police Emergencies
● Performing community policing giving awareness to public
● Conduct operations in solving police cases
● Protecting life and property
World Music Projects Pte. Ltd
Position: Event Assistant
Period of Employment: April 2006 to June 2007
Duties & Responsibilities
● Assisting in Event Projects
● Ensure the smooth coordination of events
● Involve in planning of local and overseas event
● Involved in the following event
- 1st
National Band Competition 2006
- 2nd
National Band Competition 2007
- 1st
National Creative Band Competition 2007
- 21st
Century International Band Competition (held in Genting Highlands, Malaysia)
Reason for leaving: Enlistment in National Service
5. 5 | Page
Courses
Provide GEMS Service (SV-CS-101G-1)
Attainment Date: 18th
June 2013
Capelle Academy PTE LTD
Respond to service challenges (SVCF-CS-103C-1)
Attainment Date: 23rd
June 2014
Capelle Academy PTE LTD
Project a Positive and Professional Image
Attainment Date: 16th
March 2015
Capelle Academy PTE LTD
Coach the Coach Training
Attainment Date: 15th
June 2013
Capelle Academy PTE LTD
Police Officer Basic Course
Attainment Date: September 2009
Singapore Police Force
Skills
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic
functionalities; Beginner - Just started using or learning the skill)
Skill Years Proficiency
MS Excel >5 Advanced
MS Powerpoint >5 Advanced
MS Word >5 Advanced
Languages
(Proficiency: 0=Poor - 10=Excellent)
Language Spoken Written
Malay 10 10
English 10 10
6. 6 | Page
Honorable Awards
Obtained the following awards:
● Berita Harian / School D’Hospitality Half Scholarship Award
● EXSA Excellent Service Award 2009 from the Prime Minister Office
● Excellence Academic Award from School D’Hospitality
Miscellaneous
Availability: 1 Month Notice Period
Minimum expected Salary: SGD 3500 / Month
Character Referees
Name: Mr. Kern Lee
Position: Director (Centre for Business Communications)
Organisation: School D’Hospitality
Contact: +65 8444 1937
Email: kernlee@sdh.edu.sg
Name: Mr. Paul Wong
Position: Theatre Operations Executive
Organisation: Shaw Theatres Pte. Ltd
Contact: +65 9236 6643
Email: paul.wong@shaw.com.sg