1. Mohamed Alzain
1
Mohamed Al Zain
Doha, Qatar - PO Box: 6599
Mobile:+974 55 547634
Email: mohdzin222@hotmail.com
mohdzin222@yahoo.com
Summary
A challenging and growth oriented position in a progressive company, where I contribute to the
organization's success with my medical expertise & through my innovative ideas and desire to achieve
excellence
Dynamic and multi-skilled Bio Medical & Services Professional Engineer. A team leader with substantial
hands-on experience. An individual whose personal philosophy and values have served to inspire others
to succeed. Dedicated and committed to hard work, but also driven by a tremendous zest for life.
 Service and Projects Manager with proven experience in Medical Equipment and Furniture, , Gym
Equipment, Therapy pools …etc.
 Skilled in leading large teams & managing vendor/ client relationships.
 Pragmatic, with proven managerial acumen and abilities to withstand work pressures, deliver
assignments within specified time frame without compromising on quality benchmarks.
 Superior communication, presentation and interpersonal skills, detail-oriented and capable of
resolving multiple and complex issues using holistic approach and motivating staff to peak
performance.
 Responsible for Order Placement Timing, Supply / Demand Alignment, Material Replenishment and
Supplier Performance
 Sourcing the most affordable materials for the company’s manufacturing process.
Core Competencies
 Services Project Management
 Bio Medical equipment Expert
 Medical Furniture Expert
 Adjustable Floor therapy Pools Assembly
 GYM Equipment Expert
 Sales& Marketing Management
 Tenders and service contracts Preparation .
 Managing the procurement supplier relationships of spare parts and projects materials for the
company,
 Projecting stock levels
 Ability to manage multiple priorities
 Managing a team of 10 professional technicians staff
IT Skills
Microsoft Windows & Office (Word, Excel, Power Point, Access, Visio, Project,)

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PROJECTS
Projects Scope
Rumailah Hospital Install of medical equipment & furniture
Heart Center Install of medical equipment & furniture
Dukhan Hospital Install of medical equipment & furniture
Women Hospital Install of medical equipment & furniture
Al Wakra Hospital Install of medical equipment & furniture
Al Khor Hospital Install of medical equipment & furniture
Hamad Medical City Install of Hydrotherapy equipment and Emergency equipment
Sidra Research Center Install of medical equipment &furniture
Olympic Committee Install of Sport/ Fitness equipment
Qatar Foundation Install of Sport/ Fitness equipment
ABM Military College Install of Physiotherapy Equipment & medical furniture
Queen Medical Center Install of medical equipment & furniture
Aspetar Install of Sport/ Fitness , Physiotherapy equipment and therapy pools
Bent Jbeil Hospital, Lebanon Turn-key Hospital Project
Comprehensive Service Contracts
HMC NCCCR MRI for three years
HMC Radiology department Mammography unite for three years
Amiri Guard X-Ray unite for one year
Qatar Foundation X-Ray unite for five year
ABM Military college Anastasia unite for one year
Aspetar Asset plus system for two years
Sports Clubs Gym Equipment for two years
CURRENT ASSIGNMENTS
SOLUTIONS FOR SERVICES AND HEALTHCARE W.L.L SSHCQ - QATAR - DOHA
SOLUTIONSFOR SERVICES AND HEALTHCARE W.L.L(SSHC) IS ONEOF THE RENOWNED COMPANIESIN
THESTATEOF QATAR REPRESENTING VARIOUS FOREIGN MANUFACTURERSOFFERSCOMPREHENSIVE
RANGEOF USA, EUROPEAND WORLDWIDE MANUFACTURESSUCH ASGE HEALTHCARE , HILL-ROM,
OLYMPUSKEYMED,WELCH ALLYN, METRO,BIOTRONIK,SYNERGYHEALTH, KLSMARTIN,UMF
MEDICAL, ALVI ETC
SSHCQOFFERINGS HOSPITALBEDSAND FURNITURE,CLINICALFURNITURE,BED HEAD UNITS,NURSE
CALL SYSTEMS, LABORATORIESFURNITUREAND INSTALLATIONS,ARCHITECTURALHEAD WALLSAND
PENDANTS,LABORATORIESFURNITURE,MEDICALAND ENDOSCOPY & CAMERAS,CARDIO VASCULAR
DEVICES, SURGICALINSTRUMENTS,SHELVING AND RACKSAND OTHER ADVANCED TECHNOLOGIES NOT
LIMITED TO THEWIRELESS CONNECTIVITYFOR MEDICALDEVICES SUCH AS, ECGETC…
Service and Projects Manager since 01November 2014 to Present
 Oversee day to day operations of engineering staff (technical support staff) to ensure
appropriate service levels are provided to customers. Effectively resolve any issues directly
or through the direction of staff.
 Monitor and advise on equipment placement, usage and repair, scheduled maintenance,
lifecycle management and investigations of device/ system failures. Directly provide or may

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work with technician team leaders / support staff to ensure maintenance and repair of
equipment meet the needs of the customers and projects.
 Work with vendors, hospital and other resources to identify areas for improvements. Assess
and prioritize areas and evaluate and analyze options. Implement, or make recommendations
for, improvements.
 Take responsibility for overall quality of work performed to ensure correct and timely work is
carried out by others. Ensure integrity of engineering design, appropriately applied
engineering principles and proper functioning of equipment, services or other features of
projects.
 Develop and monitor performance metrics for engineering projects. Communicate standards
and ensure adherence by staff. Evaluate performance of materials, equipment and staff per
project. Collect, study and interpret data to ensure effectiveness for future projects.
 Serve as project manager for large, complex or unique projects. Develop project plans to
outline, document and direct system projects and staff. Meet with team members to
communicate plan content, set and update goals, resolve program deviations and issues,
keeping project on track throughout all stages of its life cycle. Inform and involve plan
sponsors as needed.
 Work with staff to source and identify vendors for hardware,software and other department
purchases. Cost-effectively negotiate terms of agreements and contracts. Authorize
purchases.
 Establish appropriate staffing mix and levels to maintain a team to support engineering
operations, maintenance and development. Build relationships with manufactures to
enhance staffing for short term support to projects. Hire qualified staff to meet the needs of
the department.
 Manage technical staff. Oversee assignments and work quality via monitoring, staff meetings
and other feedback mechanisms. Assign staff to projects in the best interest of the
department.
 Work with department directors to plan department, equipment and technical needs to match
the growth, development and usage of engineering services across the hospital and in joint
initiatives within the Partners organization. Develop budgets, inventory and talent to support
these needs.
 Identify concerns and needs of staff. Build teamwork and other supporting structures to
ensure an effectively operating department that is well received by staff and well recognized
by others. Develop programs, tools and other mechanisms to support goals and projects.
 Participate on committees and in meetings to plan and design engineering and operations
strategies, sales , purchases and other needs.
 Work closely with sales Units, Marketing, Operations, suppliers , Purchasing and Key
Vendors to ensure business objectives are realized. Define/plan/execute technical objectives
to meet the short and long-term strategic needs of the business. Bring in new technology
views from broad and deep experience combining knowledge of process,
 PREVIOUS ASSIGNMENTS
Nasser Bin Khaled & Sons - Projects Promotion W.L.L Medical Equipment Division
a Subsidiary of NBK Holding Qatar – Doha
Services Manager, Since 2009 to October 2014
Nasser Bin Khaled Holding was established in 1950
NBK holding has diversified enterprises covering multiple sectors,

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including Automotive, Retail, Industry & Construction, Oil & Gas, IT, Contracting,
Agriculture, Real Estate,Fashion, Luxury, Hospitality and Travel. NBK established
partnerships with major international renown brands ( Mercedes,Mitsubishi, Audi, VW,
Harley Davidson, Kawazaki, …………) ref. www.nbks.com
 Maintains customer satisfaction by providing problem-solving resources; managing staff.
 Accomplishes customer service human resource objectives by recruiting, selecting, orienting,
training, assigning, scheduling, coaching, counseling, and disciplining employees;
communicating job expectations; planning, monitoring, appraising, and reviewing job
contributions; planning and reviewing compensation actions; enforcing policies and procedures.
 Achieves customer service objectives by contributing customer service information and
recommendations to strategic plans and reviews; preparing and completing action plans;
implementing production, productivity, quality, and customer-service standards; resolving
problems; completing audits; identifying customer service trends; determining system
improvements; implementing change.
 Meets customer service financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective actions.
 Determines customer service requirements by maintaining contact with customers; visiting
operational environments; conducting surveys; forming focus groups; benchmarking best
practices; analyzing information and applications.
 Improves customer service quality results by studying, evaluating, and re-designing processes;
establishing and communicating service metrics; monitoring and analyzing results; implementing
changes.
 Maximizes customer operational performance by providing help desk resources and technical
advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting
and diagnosing network problems.
 Updates job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations.
 Accomplishes information systems and organization mission by completing related results as
needed.
 Nasser Bin Khaled & Sons - Projects Promotion W.L.L Medical Equipment Division
 Head of Bio Medical Engineering, 2005 to 2008
I had worked with different kinds of medical equipment and sport/fitness equipment ( Installation
repairing, troubleshooting electronics, mechanical faults , performing functional , safety checks ,Periodic
preventive maintenance ( PPM ) and after sales services with two Bio-medical Engineers , eight
technicians and one secretary working under my supervision )
Nasser Bin Khaled & Sons Projects Promotion Co.
Sales Engineer, 2000 to 2005
During these 5 progressive years, I was responsible for managing sales and marketing operation for

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different kinds of medical and sport/fitness equipment. I managed to introduce new agencies to Qatar
market like Hard U.S.A (baby Cribs), Cybex U.S.A (Gym equipment) etc. With the experience in turn
key projects I succeeded in sealing some ultra-mega projects.
ACADEMIA
 Bachelor of Biomedical Electronics (1999)
 Master Of Biomedical Electronics (2000)
PROFESSIONALDEVELOPMENT
 Training:
o General:
 Project Management Professional ( PMP ) , Qatar
 Performance management Program ( PMP ) ,Qatar
 Supervisory skills ,Qatar
 Counselling Skills for better Work Performance ,Qatar
 Writing Effective E-mails , Qatar
 Hill-Rom,USA
 Herman Miller,USA
 Enraf- Nonius, Netherlands
 Ewac , netherlans
 Entermed, Netherlands
 Dentsply, Italy
 Airsep USA
 Smith Medical (Graseby company) U.K
 Cosmed, Italy
 Biodex , USA
 Cybex ,USA
o Medical Furniture:
 Hill-Rom for Hospital beds and Bed Head Unites
 Hill-Rom medaes for medical gas.
 Hill-Rom nurse call system.
 Amico for hospital beds , Medical gas and bed head units.
 Hard baby cribs.
 Herman miller for Medical furniture ( Labs ,Pharmacies , nurse stations, waiting areas ,offices )
 Rackline UK for Mobile filling system
 Al-itqan for Various Hospital furniture.
o Dental:
 Stern Weber for dental chairs.
 Medmark for dental chairs and autoclaves.
 Dentsply gendex for dental x-ray & dental panorama.
 Manfredi for dental equipment.
o ENT:
 Entermed for ENT Treatment units & Surgical Instruments.

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o Life Support:
 Nellcor Puritan Bennett ventilator system.
 Airsep for oxygen concentrators.
 Sims graseby for Infusion & syringe pumps
 Digicare for pulls oximeter.
 Cardioline for ECG machines .
 Ferno for patient transport system ,
 Meber for the first aid and emergency technologies.
o Physiotherapy & Rehabilitation:
 Enraf-nonius for physiotherapy equipment.
 Physiotherapy general for massagers.
 Reck motomed for movement therapy system.
 Cryonic for cryo therapy.
 Ewac for hydrotherapy pools.
 EMS, Dolarclast.
 Detecto for weighing scales.
 Mayra for Wheel chairs.
o Sports and Fitness :
 Cybex for Fitness equipment. ( Cardiovascular & Strength systems )
 Biodex for Gym equipment. (The biodex system 3&4 Pro),Balance system and The
Cyclocentric semi-recumbent cycle .
 Cosmed for Pulmonary function equipment.
 Vicon for motion measurements and analysis system.
 Exhibitions & Conferences:
 Arab Health Exhibition – Dubai.
 Medical Exhibition – Germany.
 Medical Exhibition – Doha (Supervision and organizing).
 Sports Exhibition – Doha Aspire zone(Supervision and organizing). .
PERSONAL SNIPPET
 Date of Birth: 26th
September 1975
 Languages: Arabic & English
 Marital Status: Married
 References: Will be furnished upon request