1. MITHIL M
E-Mail: M.Mithil383@gmail.com ~ Contact: +91- 805651 3783 / 78452 85873
To gain employment with the company that offers me a consistently positive atmosphere to
learn new technologies and implement them for the betterment of the business.
Seeking for career change in Banking & Financial services / Manufacturing industry / Media
advertisement / Logistics supply chain / Networking companies with good career growth.
Preferred Location: Chennai
Profile Summary
 Bsc (Mathematics) with 3.7 years of experience in Cognizant Technology Solutions, Chennai
 Currently working for Loyds banking group in Quality Engineering & Assurance at
Cognizant Technology Solutions,Chennai
 Ability to work efficiently and achieve the goals set by the company and my work group
 Good interpersonal relationship skills
Work Experience
Jan 2015 – Oct 2016[Till Date} : Working in Loyds banking group account as a Programmer
Quality Engineering & Assurance in Cognizant Technology Solutions, Chennai
April 2013 – Dec 2014 : Worked in First Data account as a Programmer Trainee Banking&
financial services in Cognizant Technology Solutions, Chennai
Job Role
 To work on allocated individuals or bulk requests from client. Request could be updating,
Validating, activation and deactivation of account.
 Transaction processing within a cut – off time with minimising risk and maximising quality of
service without delay payment to customers
 Raising clarification to the client if queries not clarified
 Monitoring regular updates of the projects in a batching process and sending reports to the
senior managers
 Managing account information secure account activation & deactivating the account as per
customer request and client document procedure
 Follow the procedure given by the clients with appropriate procedure

2.  Creation and release of any new amendment or cancellation payments, whenever
necessary.
 Raising clarification to the client if required
 Contribute to process streamlined and improvement
 Attending call with client to discuss about the new updates in standard procedures
 Monitoring the activity and reports of daily transaction
 Attending call with Managers and Partner Managers to discuss about the updates in the
projects Assisting Project Test lead, Assistant Test lead to update the project information in
timely manner
 Updating QBR report on Monthly basis by co-ordinating with different vendors and sending
it to QA Manager
 Training new staff if required
Key Skills
 Experienced in Project Management office activities and tools
 Possess excellent analytical and mathematical skills
 Excellent communication skills with outstanding interpersonal skills
 Working knowledge of business desktop applications (Microsoft word, Excel and
PowerPoint)
 Reporting, negotiation skills, presentation skills
 Excellent knowledge of computer desktop and removable media drives
 Able to work under difficult working conditions and possess multi tasking skills
Awards
Awarded for outstanding performance from onshore QA manager after successful completion
of release and error free delivery with accuracy
Technical skills
Languages: HTML
Packages: Ms excel, Ms word, Ms Powerpoint
Platform: Window 7,Windows HP
Academic Credentials
 B sc (Mathematics) from Dg Vaishnav College, Chennai in 2012
 12th from Sri Venkateshwara Matriculation school, Chennai in 2009
 10th from Sri Venkateshwara Matriculation school, Chennai in 2007

3. Personal Details
 Current Salary: 2,60,000/-
 Expected Salary: As per Industry Standard
 Notice period: 28 days
 Date of Birth: 11th April 1991
 Address: Plot No: 6186,Lig II Type,Ayapakkam, Ambattur,Chennai – 600 077
 Languages Known: English, Tamil, Hindi and Marathi.