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Greg Hinrichs (206) 920-0068
3931 100th Pl NE, Marysville, WA 98270 greg.hinrichs@hotmail.com
SUMMARY
Senior Sales Professional,Operational Manager, and Business Consultant. Experiencewith enterprise-level business
information systems,operations management, with high level of focus on generation of new business and managing
existingcustomers in various industries includingin theWholesaleDistribution,Retail,Construction,High-Tech,
Consumer Goods, Aerospace, Automotive, Government and Non-Profit Sectors.
SKILLS & EXPERTISE
Skills which havehelped my companies and customers achievetheir business goalsand objectives:
 Best PracticeBusiness Operations
 Solutions-based Marketing,Business Development and Sales activities
 Assistclients in definingand calculateROI based on shared business metrics
 High-ImpactPresentations & Product Demonstrations
 Salesforce.com, NetSuite, Saleslogix,Goldmine,Act, Great Plains,Prophet21,Church Community Builder
 Microsoft& IBM Databases,Hardware& Network Equipment
 ERP, eCommerce, Wireless,BI & Analytics Tools,SaaS,Hosted Solutions
EDUCATION
 Bachelor of Science in Business Management, University of Phoenix
 Technology Management & Management Skills Certificates,University of Washington
WORK EXPERIENCE
Business Consultant 1/2015 – Present
The Grove Church – Marysville, WA
The Grove Church is a non-profit organization established almost100 years ago with a staff of 20 and attendees of
over 1200. They support39 missionsaround the world as well as several locally.
 Workingin partnership with the Executive Pastor to define, setup, configureand train the Executive Team, Staff,
Directors,and Group Leaders on CCB-Church Community Builder,Web-Based CMS-Church Management System.
 Areas of concentration includemanagement of attendance, outreach and follow-up,department and group,
volunteers, reporting, donations,family & individual profiles,events,calendars,filesharing,communications,
needs, onlinegiving,registrations,resources,check-in,forms and surveys,dashboards,roomcapacities,notes.
Business Consultant 2/2015 – 4/2015
DVeStore, Inc. & Chromatic Distribution - Everett,WA
DVeStore, Inc.supplies video production equipment to some of the biggest companies in the world from Amazon to
Disney to ESPN to Consumer Reports as well as some of the top universities,churches,government agencies and
many, many video production companies - small and large.
 Project oversightof a halted implementation of a new business information systems includingNetSuite ERP,
FarApp, Zendesk, Avalara,UPS World ship,BigCommerce and Cybersource and create a realisticprojecttimeline
 Project management for the completion of the move in construction punch listwith buildingownership
 Review of all personal and recommendations in the restructuringof duties and responsibilities
 Consulton reacquisition of company stock and cancelation of profit-sharing agreement with original investors
 Review of wholesaledistribution businessmodel and provide recommendations for growingor closingbusiness
Sabbatical
Sabbatical / Extended Leave – Marysville, WA 10/2013 – 2/2015
 Extended vacation and time with family members
 Care for family members going through medical emergencies
 Residential renovation projects
 Community activities through United Way of Snohomish County
 Periodic assistancein therenovation of church foyer and auditorium
2 of 4
Territory Sales Manager 4/2012 - 10/2013
Epicor Software Corporation – Austin, TX (Remote Home Office)
Developer of ERP Software for Mid-Marketing companies with a focus on the valuefood chain including
Manufacturing,Distribution,Retail,and Professional Services.
 Sold Epicor Prophet 21 & EclipseERP Distribution Software to prospects in 6 states/provinces in Pac NW
 Carried an annual quota of $770k in gross margins,equatingto approx.$1.7M in contractvalue
 Negotiated 7 deals valuing $900k rangingfrom$60k to $500k for software, hardware, and services
 Utilized Salesforce.comCRM to manage opportunity pipeline
 Executed marketing plans thatincorporated mailings,emails and calls
Senior Account Executive 1/2011 – 12/2011
Onvia, Inc - Seattle, WA
Developer of web-based BI tools which provide push notifications of government spending opportunities.
 Sold web-based Business IntelligenceTools to Construction Companies with revenues between $5M-$500M
 Negotiated 12 deals valuing$250k in annual subscription services
 Introduced LexisNexis research tools which was implemented and used by 50 sales members
 Utilized NetSuite CRM to manage opportunity pipeline
 Executed marketing plans thatincorporated emails and calls
Business Development Executive - US 8/2009 – 7/2010
Singletouch Corporation - Goodyear, AZ (Remote Home Office)
Developer of Singletouch, a Field Operations Software for Construction Contractors to optimize field work flow and
data capture of job cost transactions,electronic processingthrough invoicing,and interfacewith back office
accountingsystems.
 Preformed functional gap analysisof Singletouch Software to prepare product for US Market.
 Implemented business development strategies,defined target prospects and SalesforceCRM tools
 Developed pricingguidelines,licensingand maintenanceagreements necessary for product launch i n US
 Introduced products to US Market through tradeshows, printed and electronic media, and direct contact
 Conducted business assessments and technical productdemonstrations to prospectiveAlpha Clients
Regional Sales Manager 9/2006 –3/2009
Dexter & Chaney, Inc - Seattle, WA
Developer of Spectrum, an integrated ERP Construction Software of project management, job cost accounting,work
order management, equipment, payroll,human resources,data analytics,documentimaging,and remote
connectivity
 Sold Spectrum ERP Construction Software to SMB accounts in 11 states in the Mid-West
 Carried an annual quota of $1.4M in contractvalue
 Negotiated deals rangingfrom$60k to $350k for software, hardware, and professional services
 Exceeded sales goalsby achievingDiamond Club in 2008 and awarded $25k trip
 Utilized Salesforce.comCRM to manage opportunity pipeline
 Executed marketing plans thatincorporated mailings,emails and calls
Sales Manager 6/2003 –7/2006
Northwest Information Systems, Inc - Kirkland, WA
IBM/HP VAR and ISV that authored IMACS (Inventory Management Accounting Control System), a multi-site
wholesaledistribution systemto handle Financials,Ecommerce, Wireless WarehouseManagement and Business
Intelligence.
 Responsiblefor sales and marketing efforts to new and existing clients in the Pac NW
 Achieved an increasein sales of 144%over prior periods
 Supervised sales in excess of $4M
 Utilized Goldmine CRM to manage opportunity pipeline
3 of 4
Director of Business Development & Operations 1/2002 – 4/2003
The Olson Group, Inc - Seattle, WA
MicrosoftDynamics GP ISV/VAR that authored a Government ERP Software packagethat integrated project cost,
grant and fund accountingapplicationstailored for not-for-profitand government organizations.
 Oversawaspects of the organization’s operations includingnewSaleslogix CRM,Nortel IP Phone System, website
development, officespaceexpansion,new network infrastructure,and recruitment of personnel
 Directed business development expansion of VAR partnerships within theMicrosoftdistribution channel
 Achievingsales in excess of $1.5M
 Successfully attracted and positioned company to be acquired by Hanson IT/Infor.
Senior Account Executive 10/2000-9/2001
Hall Kinion Consulting - Seattle, WA
A leadingtalentsourcefor the technology industry providingspecialized ITprofessionals on a short-term contract
and permanent basis primarily to vendors and users of technology. Company was acquired by Kforce, Inc.
• Consulted with C-Level Executives in Fortune 500 companies usingmerging information technologies regarding
the use of consultingservices includingoutsourced projects,contractservices,directplacement, executive
retained placement, management consulting,and sales & marketingprofessi onals.Achieved direct sales of over
$700K prior to company being acquired.
• Implemented business plansto develop and manage an accountportfolio of over 200 companies includingThe
Olson Group, Operations Analysis,Bank of America, AT&T Wireless,and Portof Seattle.
Employee Relations Manager / Vendor Account Manager / Technical Recruiter 9/1998-8/2000
Volt Information Sciences onsite Microsoft - Redmond, WA
A global serviceconglomeratewith businesses in technical,IT,temporary and directstaffing,telecommunications and
information services,and electronic publication and imagingsystems.
• Directed 10 Resource Manager that oversaw 1,200 contractemployees at Microsoft,conducted contract
negotiations,provided Microsoft's Procurement Group with industry conditions,identified new processes and
programs on staff retention and impacton business model regardingany proposed contractchanges.
• Created and Implemented Vendor Partner Programs to qualify and manage third-party consultingfirms,mostly
international.Trained in-housestaff and outsourced vendors on contractual compliance, and recruitingpractices.
• Recruited Software Design Engineers for MicrosoftTeams including Visual Studio,MS Research,Windows
Management Infrastructure,FlightSimulator and SQL Programming Model. Team.
Technical Staff Manager 6/1997 -4/1998
Analysts International Corporation - Bellevue, WA
A diversified Information Technology Consultingcompany providingprogramdevelopment, network infrastructure
services,a comprehensive range of outsourced business functions;and ITSupplemental Resources.
• Managed 75 projectconsultants at25 clientsites,resolved issues concerning engagements, policies and
deliverables,identified new projects,conducted semi-annual reviews,evaluated project status of deliverables,
negotiated contractextensions with companies such as Boeing,AT&T, Weyerhaeuser, and WSDOT.
• Member of the Business Process Re-engineeringTaskforce chartered with implementing a new corporate
website and business softwarepackageto manage financeand operations of company.
Store Manager 5/1994-4/1997
Bridgestone & Firestone Corporation - Seattle, WA
A world leader in research,development and manufacturingof advanced tire technologies and a variety of quality
products,includingair springs,buildingmaterials,synthetic and natural rubber,and industrial fibers and textiles.
• Managed 6 operational centers of up to 15 employees that provided automotive products and services to retail,
commercial,government, and national accountcustomers,consistently increased storesales and net profits in
excess of 225%, decreased expenses to 4.5% of sales,and maintained multi -million dollar inventories to less than
a $30 varianceataudit.
• Member of Project Teams tasked with development and implementation of costreduction programs,inventory
practices,self-insuranceand safety policies,administration practices,storeremodels, and was a store manager
mentor for 36 retail centers.
4 of 4
Store Manager 4/1986-4/1994
Goodyear Corporation - Seattle, WA
The industry leader that manufactures and markets tires,several lines of belts, hose and other engineered rubber
products for the transportation industry and variousindustrial and consumer markets, as well as rubber -related
chemicals for various applications.
• Managed 7 operational centers up to 15 employees that provided automotive products and services to retail,
commercial,government, and national accountcustomers,returned them to profitability,recognized increased
revenues in excess of 125%, stores were ranked in top 10 out of 1,500 national locations.
• Member of Project Teams tasked to establish and implement programs for controllableexpense spending; safety
practices and inventory turnover for 42 retail centers.

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Greg Hinrichs - Resume 052015

  • 1. 1 of 4 Greg Hinrichs (206) 920-0068 3931 100th Pl NE, Marysville, WA 98270 greg.hinrichs@hotmail.com SUMMARY Senior Sales Professional,Operational Manager, and Business Consultant. Experiencewith enterprise-level business information systems,operations management, with high level of focus on generation of new business and managing existingcustomers in various industries includingin theWholesaleDistribution,Retail,Construction,High-Tech, Consumer Goods, Aerospace, Automotive, Government and Non-Profit Sectors. SKILLS & EXPERTISE Skills which havehelped my companies and customers achievetheir business goalsand objectives:  Best PracticeBusiness Operations  Solutions-based Marketing,Business Development and Sales activities  Assistclients in definingand calculateROI based on shared business metrics  High-ImpactPresentations & Product Demonstrations  Salesforce.com, NetSuite, Saleslogix,Goldmine,Act, Great Plains,Prophet21,Church Community Builder  Microsoft& IBM Databases,Hardware& Network Equipment  ERP, eCommerce, Wireless,BI & Analytics Tools,SaaS,Hosted Solutions EDUCATION  Bachelor of Science in Business Management, University of Phoenix  Technology Management & Management Skills Certificates,University of Washington WORK EXPERIENCE Business Consultant 1/2015 – Present The Grove Church – Marysville, WA The Grove Church is a non-profit organization established almost100 years ago with a staff of 20 and attendees of over 1200. They support39 missionsaround the world as well as several locally.  Workingin partnership with the Executive Pastor to define, setup, configureand train the Executive Team, Staff, Directors,and Group Leaders on CCB-Church Community Builder,Web-Based CMS-Church Management System.  Areas of concentration includemanagement of attendance, outreach and follow-up,department and group, volunteers, reporting, donations,family & individual profiles,events,calendars,filesharing,communications, needs, onlinegiving,registrations,resources,check-in,forms and surveys,dashboards,roomcapacities,notes. Business Consultant 2/2015 – 4/2015 DVeStore, Inc. & Chromatic Distribution - Everett,WA DVeStore, Inc.supplies video production equipment to some of the biggest companies in the world from Amazon to Disney to ESPN to Consumer Reports as well as some of the top universities,churches,government agencies and many, many video production companies - small and large.  Project oversightof a halted implementation of a new business information systems includingNetSuite ERP, FarApp, Zendesk, Avalara,UPS World ship,BigCommerce and Cybersource and create a realisticprojecttimeline  Project management for the completion of the move in construction punch listwith buildingownership  Review of all personal and recommendations in the restructuringof duties and responsibilities  Consulton reacquisition of company stock and cancelation of profit-sharing agreement with original investors  Review of wholesaledistribution businessmodel and provide recommendations for growingor closingbusiness Sabbatical Sabbatical / Extended Leave – Marysville, WA 10/2013 – 2/2015  Extended vacation and time with family members  Care for family members going through medical emergencies  Residential renovation projects  Community activities through United Way of Snohomish County  Periodic assistancein therenovation of church foyer and auditorium
  • 2. 2 of 4 Territory Sales Manager 4/2012 - 10/2013 Epicor Software Corporation – Austin, TX (Remote Home Office) Developer of ERP Software for Mid-Marketing companies with a focus on the valuefood chain including Manufacturing,Distribution,Retail,and Professional Services.  Sold Epicor Prophet 21 & EclipseERP Distribution Software to prospects in 6 states/provinces in Pac NW  Carried an annual quota of $770k in gross margins,equatingto approx.$1.7M in contractvalue  Negotiated 7 deals valuing $900k rangingfrom$60k to $500k for software, hardware, and services  Utilized Salesforce.comCRM to manage opportunity pipeline  Executed marketing plans thatincorporated mailings,emails and calls Senior Account Executive 1/2011 – 12/2011 Onvia, Inc - Seattle, WA Developer of web-based BI tools which provide push notifications of government spending opportunities.  Sold web-based Business IntelligenceTools to Construction Companies with revenues between $5M-$500M  Negotiated 12 deals valuing$250k in annual subscription services  Introduced LexisNexis research tools which was implemented and used by 50 sales members  Utilized NetSuite CRM to manage opportunity pipeline  Executed marketing plans thatincorporated emails and calls Business Development Executive - US 8/2009 – 7/2010 Singletouch Corporation - Goodyear, AZ (Remote Home Office) Developer of Singletouch, a Field Operations Software for Construction Contractors to optimize field work flow and data capture of job cost transactions,electronic processingthrough invoicing,and interfacewith back office accountingsystems.  Preformed functional gap analysisof Singletouch Software to prepare product for US Market.  Implemented business development strategies,defined target prospects and SalesforceCRM tools  Developed pricingguidelines,licensingand maintenanceagreements necessary for product launch i n US  Introduced products to US Market through tradeshows, printed and electronic media, and direct contact  Conducted business assessments and technical productdemonstrations to prospectiveAlpha Clients Regional Sales Manager 9/2006 –3/2009 Dexter & Chaney, Inc - Seattle, WA Developer of Spectrum, an integrated ERP Construction Software of project management, job cost accounting,work order management, equipment, payroll,human resources,data analytics,documentimaging,and remote connectivity  Sold Spectrum ERP Construction Software to SMB accounts in 11 states in the Mid-West  Carried an annual quota of $1.4M in contractvalue  Negotiated deals rangingfrom$60k to $350k for software, hardware, and professional services  Exceeded sales goalsby achievingDiamond Club in 2008 and awarded $25k trip  Utilized Salesforce.comCRM to manage opportunity pipeline  Executed marketing plans thatincorporated mailings,emails and calls Sales Manager 6/2003 –7/2006 Northwest Information Systems, Inc - Kirkland, WA IBM/HP VAR and ISV that authored IMACS (Inventory Management Accounting Control System), a multi-site wholesaledistribution systemto handle Financials,Ecommerce, Wireless WarehouseManagement and Business Intelligence.  Responsiblefor sales and marketing efforts to new and existing clients in the Pac NW  Achieved an increasein sales of 144%over prior periods  Supervised sales in excess of $4M  Utilized Goldmine CRM to manage opportunity pipeline
  • 3. 3 of 4 Director of Business Development & Operations 1/2002 – 4/2003 The Olson Group, Inc - Seattle, WA MicrosoftDynamics GP ISV/VAR that authored a Government ERP Software packagethat integrated project cost, grant and fund accountingapplicationstailored for not-for-profitand government organizations.  Oversawaspects of the organization’s operations includingnewSaleslogix CRM,Nortel IP Phone System, website development, officespaceexpansion,new network infrastructure,and recruitment of personnel  Directed business development expansion of VAR partnerships within theMicrosoftdistribution channel  Achievingsales in excess of $1.5M  Successfully attracted and positioned company to be acquired by Hanson IT/Infor. Senior Account Executive 10/2000-9/2001 Hall Kinion Consulting - Seattle, WA A leadingtalentsourcefor the technology industry providingspecialized ITprofessionals on a short-term contract and permanent basis primarily to vendors and users of technology. Company was acquired by Kforce, Inc. • Consulted with C-Level Executives in Fortune 500 companies usingmerging information technologies regarding the use of consultingservices includingoutsourced projects,contractservices,directplacement, executive retained placement, management consulting,and sales & marketingprofessi onals.Achieved direct sales of over $700K prior to company being acquired. • Implemented business plansto develop and manage an accountportfolio of over 200 companies includingThe Olson Group, Operations Analysis,Bank of America, AT&T Wireless,and Portof Seattle. Employee Relations Manager / Vendor Account Manager / Technical Recruiter 9/1998-8/2000 Volt Information Sciences onsite Microsoft - Redmond, WA A global serviceconglomeratewith businesses in technical,IT,temporary and directstaffing,telecommunications and information services,and electronic publication and imagingsystems. • Directed 10 Resource Manager that oversaw 1,200 contractemployees at Microsoft,conducted contract negotiations,provided Microsoft's Procurement Group with industry conditions,identified new processes and programs on staff retention and impacton business model regardingany proposed contractchanges. • Created and Implemented Vendor Partner Programs to qualify and manage third-party consultingfirms,mostly international.Trained in-housestaff and outsourced vendors on contractual compliance, and recruitingpractices. • Recruited Software Design Engineers for MicrosoftTeams including Visual Studio,MS Research,Windows Management Infrastructure,FlightSimulator and SQL Programming Model. Team. Technical Staff Manager 6/1997 -4/1998 Analysts International Corporation - Bellevue, WA A diversified Information Technology Consultingcompany providingprogramdevelopment, network infrastructure services,a comprehensive range of outsourced business functions;and ITSupplemental Resources. • Managed 75 projectconsultants at25 clientsites,resolved issues concerning engagements, policies and deliverables,identified new projects,conducted semi-annual reviews,evaluated project status of deliverables, negotiated contractextensions with companies such as Boeing,AT&T, Weyerhaeuser, and WSDOT. • Member of the Business Process Re-engineeringTaskforce chartered with implementing a new corporate website and business softwarepackageto manage financeand operations of company. Store Manager 5/1994-4/1997 Bridgestone & Firestone Corporation - Seattle, WA A world leader in research,development and manufacturingof advanced tire technologies and a variety of quality products,includingair springs,buildingmaterials,synthetic and natural rubber,and industrial fibers and textiles. • Managed 6 operational centers of up to 15 employees that provided automotive products and services to retail, commercial,government, and national accountcustomers,consistently increased storesales and net profits in excess of 225%, decreased expenses to 4.5% of sales,and maintained multi -million dollar inventories to less than a $30 varianceataudit. • Member of Project Teams tasked with development and implementation of costreduction programs,inventory practices,self-insuranceand safety policies,administration practices,storeremodels, and was a store manager mentor for 36 retail centers.
  • 4. 4 of 4 Store Manager 4/1986-4/1994 Goodyear Corporation - Seattle, WA The industry leader that manufactures and markets tires,several lines of belts, hose and other engineered rubber products for the transportation industry and variousindustrial and consumer markets, as well as rubber -related chemicals for various applications. • Managed 7 operational centers up to 15 employees that provided automotive products and services to retail, commercial,government, and national accountcustomers,returned them to profitability,recognized increased revenues in excess of 125%, stores were ranked in top 10 out of 1,500 national locations. • Member of Project Teams tasked to establish and implement programs for controllableexpense spending; safety practices and inventory turnover for 42 retail centers.