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Curriculum Vitae- Michelle Moore -March2016
510 Groveley Lane,
Cofton Hackett,
Birmingham B45 8UB
Moore2sticker@hotmail.co.uk
Tel 07925967132
Personal Profile
I am a Social Worker (First Class BA Hons), BIA and Specialist Advisor Inspector for
CQC.I have over thirty years of broad experience within the Social Care Sector,
including care home and domiciliary care management. I specialise in the following
areas: Assessment and Care-planning, including Continuing Healthcare Joint
Assessments, Adult Social Care Assessments, Safeguarding, Support- Planning and
Best Interest Decision Making. I undertake compliance work as a Freelance
Specialist Adviser to the Care Quality Commission for Adult Social Care, and
previously as a Bank Inspector for CQC. I have been awarded Level Three Award in
Education and Training, and have recently completed an Award in Leadership and
management (ILM). I deliver training in Mental Capacity Act and Deprivation of
Liberty Safeguards to a range of stakeholders. I also have Previous collaborations
with the College of Social Work for BIA programme Endorsement, and with the
University of Birmingham for Social Work Practice.
Achievements
Appointed by Baroness Finlay, to the National Mental Capacity Forum, for leadership
and Implementation of the Mental Capacity Act.
Developed MCA Best Practice and resources for a Care Home Project.
Delivered MCA and DoLS training presentations to a range of stakeholders and co-
produced video resources hosted on Social Care Institute for Excellence.
Successfully implemented an MCA Project funded by NHS England.
Successfully acquired funding for a learning tool around Hoarding Disorder.
Skills
Presenting and Enabling
Inspiring and Innovating
Collaborating and Mentoring
Assessing and Evaluating
Motivating and Validating
Employment Project Worker - Mental Capacity Act
NHS - Birmingham South Central Clinical Commissioning Group
December 2014 – Present Bartholomew House, Hagley Road, Birmingham
This project, commissioned by four separate NHS organisations, successfully
delivered improved awareness of and compliance with the Mental Capacity Act
across Birmingham, Sandwell and Solihull
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key duties:
Develop collaborative partnerships with key stakeholders across a range of health,
social, emergency, community organisations and national leads.
Design and acquire project resources to enable effective learning and delivery of
agreed aims.
Develop multi-media materials and resources to enable organisational change:
videos to communicate important messages to a wide range of audience.
Assistance with an accessible web resource for a repository of relevant materials
and submit materials for hosting on SCIE.
Communicate progress, change and risks with stakeholders, throughout the project.
Qualifications
2005-2008 First Class BA Hons in Social Work from University of Birmingham
2012-2012 Post Graduate Consolidation Module University of Birmingham
2013-2013 Best Interest Assessor Birmingham City University
2015-2015 Award in Education and Training
2015-2016 ILM3 Award in Leadership and Management
Recent Training
Regular MCA DoLs Webinars and Presentations (monthly sign up)
March 2015 Care Act Event (bcda)
March 2015 National Conference in London-DoH leads- MCA and DoLs
March 2015 Brown and Jacobs Seminar Birmingham (MCA and DoLs)
April 2015 Webinar Browne and Jacobson (MCA and DoLS)
May 2015 Mills and Reeve Birmingham ( Mental Health Act)
2015 Community Care Live Events Birmingham and London
September 2015 Aquarius -alcohol awareness-
November 2015 Bevan Brittan-Birmingham Dols Update and COP Update
November 2015 David Sheard Presentation - Dementia Care Matters
November 2015 Managing Risk of Fraud 10/11/15
December 2015 Project Management Training
January 2016 FGM
February 2016 Domestic Abuse Conference
March 2016 National MCA Conference
Interests
Involvement with a charity supporting homeless people in Birmingham, walking
around the city centre to distribute items of clothing and food.
Involvement with a local branch of Women’s International League for Peace and
Freedom.
Approved volunteer with the Make a Wish Foundation
Living by the mantra of the more you know the less you know
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Employment History
2012 to date
Freelance Specialist Advisor to CQC
Freelance Specialist Advisory work with CQC Inspections, to ensure compliance with
duties of Regulated Activities in compliance with the Health and Social Care Act
2008. The production of inspections suitable for publication, and for lawfully
compliant inspection outcomes. Partnership work with users of services, families and
representing professionals to ensure safe, effective, caring, responsive and well led
care provision. This role is balanced with sub-stantive post by using annual leave.
August 2005 to November 2014 Hospital Social Worker Queen Elizabeth
Hospital- Birmingham Social Services
The partaking in Multi- Disciplinary Team Meetings to enable the safe and prompt
discharge of patients with care and support needs from acute hospital beds.
Assessing and reviewing service users and developing packages of care for adults
with care and support needs Adult safeguarding work and investigations
Mental Capacity Act assessments and BIA work. Managing complex caseloads and
supporting newly qualified workers. Carers’ assessments and supporting other social
workers with resources to support Carers Duty work and reviewing research
proposals with the Research Governence Group
2012-2012
Part time temporary Quality Assurance Manager: Moundsley Hall Care Village.
Ensuring quality assurance to promote high standards of nursing and residential care
provision in anticipation of CQC inspection.
2007 – 2008 Selly Oak Hospital Student Social Worker: Birmingham
Facilitating safe and timely hospital discharges, Carer’s Champion: undertaking
additional responsibilities for the assessment and provision of primary of carers
2007 - 2007
Volunteer Family Support Worker Family Welfare Association, Birmingham
Partnership work with families affected by poverty, neglect and violence
Strengths based model of working to ensure empowerment and risk reduction.
Signposting to maximise household income and community resources
2006 – 2007
Wychall Primary School: Student Social Worker: Birmingham Social Services
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Partnership work in school, families, teaching and community support staff to ensure
a more holistic approach to working with children and families in need under S17 of
The Children Act. Risk reduction for children at risk of significant harm under S47 of
The Children Act and local community partnership work to promote community
resources to support families in need and maximise strengths and resources.
1995 – 2005
Home from Home Co-coordinator: Birmingham Social Services
Recruitment, training, supervision and management of volunteer carers visiting
isolated older people in the local community. Budget maintenance and marketing of
service to ensure viability and accountability
1994 – 1995
Sense Midlands Unit Manager, Edgbaston Birmingham
Management of a residential service ensuring the care and welfare of young people
with dual sensory loss. Management of a staff team ensuring quality of service
provision.
1992 – 1994
Weatherdale Unit: Deputy Unit Manager, Birmingham Social Services
Management of a day-care and respite service to ensure the care and welfare of
older people affected by advanced stage dementia and management of staff team to
ensure quality of service provision. Provision of a carer’s support group. Budget
maintenance and marketing of service to ensure viability and accountability
1988 - 1991
Selly Oak Area Office Home Care Organiser: Birmingham Social Services
Recruitment, training, supervision and management of home care staff visiting
approximately 300 services users so ensuring local domiciliary care provision
Management of Home Care staff team to ensure quality of service provision.
Partnership work with other professionals and family members to ensure holistic and
autonomous care of those in need of home care services
1985 - 1998
Residential Social Worker/ Activities Officer: Scope: Broadstones Birmingham
Residential care provision and activities timetable for young people affected by
Cerebral Palsy.
