1. Curriculum Vitae Julie HARTMANN Page | 1
Julie
HARTMANN
Curriculum Vitae
Social
Worker
Extensively experienced
Social Worker with diverse
experience in
environments including
clinical, government,
justice and education

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JULIE HARTMANN 3/68-72 Charles Street Manunda QLD 4870
(07) 4052 1996 | 0402 330 704
Juliehartmann21@gmail.com
Professional Overview
I am a tertiary qualified, results-driven social worker with experience gained in diverse
environments including clinical, education, government, and the Justice system.
In brief, my professional experience includes (but is not limited to) the following:
 Cairns Base Hospital: Employed as a Social Worker with diverse responsibilities
 Department of Communities, Child Safety and Disability Services (Child Safety Officer)
 Department of Communities, Youth Justice Service (Case Worker)
 Lifeline Community Care: (Gambling Help Counsellor/Community Educator)
 Child and Youth Mental Health Service: (Social Worker/Mental Health Clinician)
Additional to my Bachelor of Social Work, I have completed extensive relevant training programs
and courses as detailed below.
I am a naturally compassionate person with a strong dedication to my work and patients, I pride
myself on my communication skills and I am always accountable for my duties.
Qualifications, Courses and Memberships
Qualification:
Bachelor of Social Work (Hons.) (2011)
James Cook University, Cairns QLD 4814
Courses & Training:
BrainWorkingRecursive Therapy Certificate
BrainWorkingRecursive TherapyInstitute
Mindfulness and Brain Science Training
National Institute for the Clinical Application of Medicine (NICABM)
Critical Components of Risk Assessment & Management for the Mental Health
Practitioner
Queensland Centre for Mental Health Learning
Mental Health Assessment & Capacity Assessment Training
Queensland Centre for Mental Health Learning
Facilitating a Recovery Workshop Certificate
Boston University
Training and Workshops on Recovery Practices
Enlightened Consultants Queensland
Certificate in Developmental Psychology
Thomson Education Direct
Family Therapy Training
Alan Webster Consultancies Cairns Queensland
Certificate IV in Telephone Counselling
Lifeline Australia
Suicide Intervention Training Course
LivingWorks Australia
Certificate III in Micro Business Management
Business Success Group Cairns Queensland
Certificate III in Education Support
TNQ Institute of Tafe Cairns Queensland
Senior First Aid Certificate (inc CPR)
Allens Training Queensland
Memberships:
 Amnesty International
 The Wilderness Society
 Reconciliation Australia
 Getup!

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Professional Summary
Open Minds, Cairns QLD 4870 Aug 2015 – Sept 2016
Complex Case Manger
Open Minds delivers mental health, disability and employment supports. Our team works to
enhance mental health and wellbeing by delivering a range of tailored options focused on the
individual needs of each person.
Responsibilities Included:
 Deliver high level consultation and direct care co-ordination for people who experience severe
And persistent mental illness and/or disability who present with complex and multiple issues
 Manage referrals for the ‘Choose Change’ Complex Care Co-ordination and implement
strategies/actions to support and ensure relevant clinical and community co-ordinators
develop a collaborative recovery plan for individuals in the target group.
 Coordinate regular key stakeholder meetings to develop, implement and review complex care
review plans for all consumers.
 Promote the development of a coordinated cross-sector support (government, non-
government and private sector) response to people with severe mental illness, disability and
complex care needs by developing and maintaining cross sector communication and
consultation between local service providers.
 Advocate for and work on, system-wide changes that improve outcomes for individuals where
existing responses are inadequate.
 Actively contribute to the ongoing monitoring and evaluation of the range of services and
activities undertaken at local level, including planning and implementing quality and service
improvement activities that enhance service delivery for individuals with complex care needs.
UnitingCare Community Cairns QLD Mar 2015 – July 2015
Dec 2011 – Jan 2012
Gambling Help Counsellor/Community Educator
Lifeline offers services from 60 locations Australia wide including a 24-hour crisis support line which answers
around 1,800 calls each day, with around 50 calls from people at high risk of suicide.
Responsibilities included:
 Providing assessment, counselling, referral and case review to clients who either self-refer or
are referred to the Gambling Help Service, and maintain sensitivity and confidentiality with
regard to clients, visitors and staff
 Providing effective education and group support programs for wide target groups including the
development of such programs, recruiting of participants, providing skilled presentation/
facilitation and the ongoing evaluation of programs
 Helping to develop, deliver and promote relevant educational programs to the community,
industry groups and the welfare sector
 Working cooperatively with gambling venues to develop and maintain networks for learning,
community education and mutual support in relation to gambling problems
Cairns Base Hospital Cairns QLD 4870 Jun 2013 – Jan 2015
Social Worker
Responsibilities include:
 Psychosocial assessment and counselling of patients, families and carers
 Disability management for patients with a chronic illness or disability
 Emergency care management which involves crisis counselling, immediate responses to cases
of sudden death, critical incidence, domestic violence, and male sexual assault and child
protection
 Discharge management for patients requiring psychosocial assessment to determine the need
for residential or other forms of care
 Grief, loss and bereavement management for families at the time of a death and in the post-
bereavement phase
 Case management services
 Psychosocial rehabilitation for patients with a disability or chronic illness
 Patient education activities e.g. pamphlets, video and self-help volunteer groups

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Carers for You Cairns QLD 4870 Jan 2013 – Jun 2013
Support Worker
Carers for You was established in 2004 and is a privately owned Cairns Company which provides a range of fee
for service options to the aged, frail or disabled and their carers on a short or long term basis. The services are
tailored to meet individual needs and are designed to assist and support people in maintaining their
independence and enhancing their quality of life.
Responsibilities included:
 Supporting clients that are elderly and/or clients of any age that have a disability
 Providing assistance for clients with community access, in home respite, personal care social
support, companionship, lifestyle enhancement and around the clock care
 Working with other agencies/services when needed for the best interests of the client
Dept Communities Child Safety & Disability Services Aug 2012 – Nov 2012
Cairns QLD 4870
Child Safety Officer (Contract Position)
The purpose of placement and support services in Queensland is to ensure the safety and wellbeing of children
and young people who are in need of protection and require an out-of-home placement to meet their protective
and care needs.
Responsibilities included:
 My position as a Child Safety Officer in the Placement Management Team consisted of combing
through case plans and assessment documents to find the best placement for children in care
 Collaborating and managing effective relationships with service providers and front line CSO’s
to maintain the best service for the child in care’s needs
 Maintaining children’s assessment documents and recording statistical data to formulate
current trend information that helped the Department focus resources on the needs of the
region to effectively help children’s wellbeing and keep them safe
A Good Start to Life (GSL) and My Space Jan 2012 – May 2012
Cairns QLD 4870
Case Manager/Social Worker
GSL offer a range of specialist services aimed at nurturing and developing the physical, intellectual and
emotional wellbeing of young people who have a disability or mental health disorder, and provide support for
their families.
Responsibilities included:
 As a ‘Skilling Queenslander for Work’ initiative I provided case management to young people
with a disability or mental health disorder to ensure participants remain focused and motivated
about their future direction so they can either return to school, engage in further study or seek
or gain employment
 Networking and participating in disability focused meetings to keep abreast with all of the
services within the community and what they have to offer to provide the best service for the
participants needs
 Sourced out suitable individuals in service appropriate positions and organise, chair, distribute
and write up minutes for a steering committee to best guide and support the participants of
the service
 Working with the participants and families in a therapeutic way using positive behaviour
support processes, mindfulness strategies, narrative therapy and CBT also using strengths
based person centred practice to provide the best practice for the participants needs
Catholic Education Diocese of Cairns Jul 2011 – Dec 2011
St Mary’s Catholic College Cairns QLD 4870
School Counsellor
Opened in 1986, St Mary’s Catholic College caters for an enrolment of almost 900 students. Staff work closely
with parents to provide students with the supportive and caring environment essential for their spiritua l,
academic, social and physical development.
Responsibilities included:
 Facilitating activities promoting the resilience and life skills development of all students in
partnership with the school community

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 Providing counselling and consulting services for students with personal, social, emotional,
vocational and educational needs
 Maintaining standards of professional practice that are consistent with memberships of
professional associations and compliance with Catholic Education Services
 Providing psycho-educational and other assessments by working collaboratively with
appropriately qualified personnel
Child and Youth Mental Health Service Cairns QLD 4870 May 2011 – Jul 2011
Social Worker (Mental Health Clinician)
CYMHS provides specialist mental health services for children and young people and assistance to their families
or carers and combines hospital and community-based facilities to provide free and confidential consultation,
assessment and treatment of children and young people, 0-18 years, whose emotional and behavioural
disorders are severe or complex, or at risk of becoming so, and whose needs cannot be met by other services.
Responsibilities included:
 Worked cooperatively and effectively within a multidisciplinary team, facilitating and
coordinating access to the range of services/skills necessary to meet the clients identified
needs and goals
 Working within a multidisciplinary team on intake to deliver clinical services which contributed
to assessment, treatment and case management of children and young people with mental
health disorders in accordance with prescribed professional and ethical standards
 Contributing to the clinical judgement of clinical decision making under the clinical practice
supervision and professional guidance of a more senior clinician
 Participating as a team member in the identification, development and implementation of
quality and service improvement activities that contribute to and enhance the delivery of
clinical services within the local service area
Department of Communities, Youth Justice Services Oct 2010 – May 2011
Cairns QLD 4870
Case Worker
The goal of youth justice is to provide a fair and balanced response to young people in contact with the youth
justice system. This response holds young people accountable for their actions, encourages their reintegration
into the community and promotes community safety.
Responsibilities included:
 Specialising in working with young people who are involved in the youth justice system
 Focusing on addressing the factors that contribute to offending behaviour by encouraging
young people to build positive life choices and community connections
 Delivering best practice statutory casework services to young people and their families.
 Conducting and preparing assessments and implementing interventions to deliver integrated
and culturally appropriate services
 Participating productively as a member of a multi-disciplinary team involving a range of
internal and external stakeholders and service providers
 Gained extensive experience of the judicial system in regards to youth and the preparation of
court related documentation
Evolve Therapeutic Services Cairns QLD 4870 Jul 2010 – Sep 2010
Mental Health Clinician/4th
Year Placement
Evolve Interagency Services is a collaborative partnership between the Queensland Department of
Communities, Queensland Health and the Department of Education and Training. Its purpose is to provide
therapeutic and behaviour support services for children and young people on child protection orders who have
severe and complex psychological and behavioural problems.
 Agency which specialises in working with children in care with high level needs (toddlers to 16
years) referred from Department of Child Safety.
 Therapeutic focus of assisting children to form secure attachments with their carers
 Conducting risk assessments, capacity assessments to Queensland Health (QH) Mental Health
Guidelines using web-based documentation, diagnostic formulations, mental state examinations
 Gained extensive experience in all aspects of this role, took on casework for clients, working side
by side with social workers, meeting with foster carers at home/office, preparing assessment and
other documentation.
 Working closely with Youth Workers, Department of Child Safety, coordinating and attending
stakeholder meetings, wrote and distributed minutes, involved in the case management process,
and attended fortnightly review meetings with psychiatrist.

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Centacare (Mental Health Resource Service) Sep 2008 – May 2010
Cairns QLD 4870
Community Connections Worker/3rd
Year Placement
Centacare is an organisation that provides social services to Cairns and the wider region, particularly people
who are vulnerable, disadvantaged or marginalised within the community.
Responsibilities included:
 Supporting people with the lived experience of mental illness in their recovery journey by
providing lifestyle and social support, which enables people with a lived experience of mental
illness to reclaim their citizenship in the community.
 Liaising with other services and working within a multidisciplinary team
 Collaborating on the development of individualised, social and recovery plans
 Performing tasks that contributed towards the development and changing needs of the
Community Connections Program
Real Living Options and Leisure Connections Mar 2002 – Nov 2008
Cairns QLD 4870
Lifestyle Assistant
Real Living Options Association Inc. is a family governed organisation assisting people with a disability to live in
their own home within the community that reflects the conditions of everyday life valued by the community
Real Living Options and Leisure Connections (continued)
Responsibilities included:
 Assisting clients in accordance with their ability and state of well-being
 Learning the best way of communicating with the client and encouraging them to participate in
tasks in and around the home
 Encouraging the client to have fun and engage in some form of exercise according to their
ability and interests
 Participating with the person in recreational and leisure activities in the community
 Assistance with the client's dietary requirements
White Rock State School Cairns QLD 4868 2002 - 2008
Various Roles
White Rock State School was established in 1988 to cater for the rapidly expanding population of Cairns. It is
situated in the developing southern fringe of Cairns and services the urban residential areas of Forest Gardens,
Mt Sheridan and White Rock itself. The current enrolment is 470 students.
Roles included:
 ITAS Tutor working specifically with Indigenous children (3 years)
 Teacher Aide (2 months)
 ESL Support Teacher specifically with refugees (2 years)
 Special Needs Teacher Aide (6 weeks)
 Volunteer Teacher Aide (2½ years)
Referees
Jane Hobby
Senior Social Worker
Cairns Base Hospital
Work: (07) 4226 6361
jane.hobby@health.qld.gov.au
Jarred Brose
Nurse Unit Manager
Cairns Base Hospital
Work: (07) 4226 0088
Jarred.Brose@health.qld.gov.au