1. MICHELLE B. GOLDBERG
7 Tadmore Court, Apt 204 ♦ Parkville, MD 21234 ♦ 410-960-1970
goldymich@yahoo.com
CAREER SUMMARY
Energetic, reliable and dedicated Human Resources Professional with more than 15 years’ progressive
experience in both Union and Non-Union environments for 150+ employees. Possess extensive
knowledge in Employee Benefits, Compensation, New Hire Benefits Process and Orientation, Full-cycle
Recruiting, FMLA, COBRA, Employee Relations, and HRIS systems.
HRIS Software: ADP HRB, Oracle, PeopleSoft, HR Perspective, State BAS, GenServ
Additional Software: Microsoft Office: Word, Excel, PowerPoint, Outlook; Type 60-65 wpm
Core Competencies:
HR/Benefits/COBRA/FMLA
Compensation Analysis
Training/ Orientations
Adherence to Union Contracts
Interviewing/Recruiting
Staff Development
Employee/Labor Relations
Union Grievance Process
Regulatory Compliance
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
Corporate Benefits Specialist, Genesis HealthCare LLC, Towson, MD March 2011 to February 2016
 Scrutinized forms and back-up dependent documentation; processed all Benefit Elections Forms and
entered benefit information for 500+ centers including over 80 Union facilities across the U.S.
 Calculated and entered all refunds and retro deductions on payroll paylines in HRIS.
 Coordinated all paperwork for Open Enrollment and advised Benefit Centers on the process.
 Answered questions and advised employees on all aspects of FMLA, COBRA, Short-Term Disability,
Personal Leaves and Health Care Reform Laws (ACA).
 Analyzed and handled all FMLA/LOA requests for employees of 60-100 Centers; determined which
employees were entitled to Short-Term Disability/FMLA protection and calculated bi-weekly payment
amounts to submit to payroll.
 Interacted with all levels of Management, Benefit Designees and Payroll Department on a daily basis
handling problem solving for employee issues.
Contract and Temporary Positions 2008 – 2010
Computer Science Corporation, Lockheed Martin
 Keyed from Image snippets of highly confidential information for census tallying.
 Recognized producer for Quality Control ranking in the top 10% and 98% - 100% accuracy.
 Completed Census training and sworn in for Title 13 confidentiality.
Benefits Customer Service Representative, State of MD
 Answered benefit questions for both active employees and retirees.
 Updated and verified retiree changes including address and phone numbers in BAS system
 Managed major project of return Retiree OE packets for bad addresses.
 Utilized State Pension System on RUMBA to search for better retirees’ addresses.
Human Resources Assistant, All Risk Insurance, Hunt Valley, MD
 Created spreadsheet to import performance reviews and licensures into ADP HrB system.
 Developed Excel database for candidate tracking information.

2. Michelle B. Goldberg (410) 960-1970 Page Two
Human Resource Assistant to Director and Vice President, eInstruction
 Assisted employees with new hire and open-enrollment process and forms.
 Entered employee information including new hires, salary changes, promotions, and terminations
and ran reports for management in the ADP HrB system.
 Processed COBRA information and entered in third-party administrator database.
 Completed separation information for terminated employees and entered on DLLR website.
Compensation Specialist, Baltimore City Public Schools, Baltimore MD 2006 – 2008
 Investigated and resolved 100% of all employee issues in an efficient manner and provided Management
support in respect to compensation issues within five different Union environments.
 Completed budget analysis for non-teacher positions to assign salary ranges for new candidates.
 Analyzed organizational salaries to apply cost-of-living salary adjustments and salary grade updates.
 Managed and entered over 200 salary adjustments/updates into Oracle HRIS.
Human Resources Manager, Home Depot, Baltimore MD 2004-2006
 Provided counsel to Management on corrective action to use on various employee relation issues.
 Recruited, interviewed, and hired over 150 to 200 hourly, salary, sales and manager positions.
 Facilitated all employee New Hire Orientation and department training and assisted with new hire
paperwork and updates for active staff.
 Entered employee information on PeopleSoft performance reviews, new hires, and salaries.
Human Resources Manager, H & S Bakery, Inc., Baltimore MD 2002-2004
 Advised Management on all employee relations issues such as attendance, performance and sexual
harassment cases.
 Reported all workmen’s compensation claims and worked closely with Insurance carrier on claims.
 Ensured compliance with EEO, ADA, DOT, OSHA, HIPAA, ERISA and FMLA regulations.
 Hired for over 150 plant positions, in a timely manner, including maintenance positions.
 Created and implemented a new hire orientation presentation and security badge process
 Created an employee safety and drug testing protocol for the testing of all employee accidents.
Human Resources Generalist, Heidtman Steel Products Inc., Dundalk MD 1999-2002
 Recruited, hired and placed 50-100 new hires for two facilities’ locations.
 Advised Management on all employee relations issues including attendance and performance.
 Ensured compliance with EEO, ADA, DOT, OSHA, HIPAA, ERISA and FMLA regulations.
 Achieved favorable outcomes for 95% of Heidtman Steel Product’s hearings and appeals.
Human Resources Assistant, Sweetheart Cup Company, Owings Mills MD 1997-1999
 Posted all open internal positions so employees could sign to show their interest.
 Entered employee data in Millennium HRIS: benefits, new hires, promotions and salary changes.
 Facilitated weekly New Hire Orientations, Safety training and Plant tours.
EDUCATION AND PROFESSIONAL AFFILIATIONS
BS, Business Administration, University of Baltimore, Baltimore, MD
Past Member of CHRA (Chesapeake HR Association) and Chamber of Commerce for Baltimore County