1. Mr Michael D. Walters
Croydon
02036234526
07999890968
E-mail: mdwalters.mw@googlemail.com
Linkedin: https://uk.linkedin.com/pub/michael-walters/b3/810/4b4
Portfolio: https://www.facebook.com/MWphotography123
Personal Profile
A versatile, enthusiastic and competent graduate (Ancient History and Classical Studies) with over four years’
experience in retail and customer service. Has a friendly but professional approach and a determination to
secure a position in a progressive company. Possessing excellent customer service skills and the ability to
communicate well with a diverse range of people at all levels. A team worker with great interpersonal skills
able to take responsibility and work on own initiative. Currently seeking a role within the customer service
industry to use existing skills and develop new skills to further my career.
Key Skills
• Excellent communication skills.
• Excellent Customer Service skills.
• Initiative.
• Problem solving.
• Time management.
• The ability to multi-task.
• Strong sales presence.
Employment History
Unemployed December 2014 - Present
Actively seeking employment and enhancing skills with various courses, as well as photographing various
events (Weddings, Car Shows and Community Events).
Unqualified Teacher of Classics and Latin - Riddlesdown Collegiate July 2014 – December 2014
• Teaching Latin and Classics to students aged 11-16 at the school I previously attended.
• Planning and teaching lessons to suit the individual needs of each and every student.
• Monitoring progress and keeping accurate records.
• Leading my own tutor group.
• Maintaining correspondence with parents about their child’s progress.
• Managing behaviour.
Kitchen Assistant and Waiter – Castle Green Pub and Carvery May 2012 – January 2013
• Taking orders.
• Bar service.
• Food preparation
• Waiting on customers.
• Serving with the general public and local people as well as fellow students.
Supermarket Assistant – Waitrose August 2008 – September 2011
• Handling enquiries, complaints and requests on the customer service desk.
• Carrying out day to day administrative tasks.
• Performing EFT and cash transactions.
• Stock filling.
• Working on Meat, fish and Deli counters, providing advice on suitable food for customers.

2. Education & Qualifications
University of Wales: Trinity Saint David (Lampeter Campus) September 2011-July 2014
Classical Studies and Ancient History - 2.1 BA hons
I was also awarded a bursary for my effort in my course and an award for the best Classics dissertation, which
are clear indicators of my determination and dedication to my course.
Riddlesdown Sixth Form September 2008 – July 2010
I achieved A Levels in the following subjects,
Classical Civilisation, Drama - C
English Literature - D
Psychology (AS Level) - C
Riddlesdown High School September 2003 – July 2008
I achieved 10 A*-C Grades, including English, Maths and Science.
Whilst at Riddlesdown High School, I became a school student councillor and was highly commended for
introducing and managing a Beat Bullying Campaign within the school.
Interests & Hobbies
Classical Civilisations, Photography, Karate.
Achievements
IT skills – I received the Croydon award for Information Technology, for my efforts and achievements in my IT
lessons at school.
Driving – I currently hold a full and clean UK drivers licence.
References are available on request