1. Watch
FINDING PROBLEMS BEFORE THEY BECOME REAL ISSUES
PROACTIVE MONITORING AND MAINTENANCE KEEPS YOUR
Watch MACHINES UP AND RUNNING. ISN’T THAT WORTH $19 A MONTH?
Proactive services to ensure your Servers, Desktops, Laptops and more are operating
in peak condition. 24/7/365 real time monitoring, scheduled weekly scans and
maintenance tasks are performed after hours without interrupting your busy day.
Built upon a per-machine fee so you know exactly what it costs to keep your
technology performing for you.
Watch+ THE THE SUPPORT YOU SERVICES FOR ADOUBLEFEE COVERAGE.
ALL
SAME PROACTIVE
CAN USE
WITH
FIXED
THE
Unlimited support helps you budget your IT operational expenses with even greater
detail. You no longer have to worry about being charged every time an employee
picks up the phone for support. With Watch+ you can reliably budget your IT
expenses and stop guessing what the cost will be each month.
BOTH SERVICES INCLUDE:
MONITORING
Monitoring designed to track the availability and performance of critical networking
components, including designated servers, managed networking gear (routers,
firewalls, and switches), desktops, laptops and network attached printers. The
monitoring system provides Marathon Engineers with real time alerts, 24/7/365.
MAINTENANCE
Scans the operating system patch levels of known systems that run approved
operating systems and are connected to the network. This includes servers, desktops,
and laptop computers. This system allows Marathon to deploy patches utilizing
strategic timing based on best practices. Marathon is also able to monitor patch
levels of all software installed, and we update the following applications on a nightly
basis; Adobe Reader, Java, Shockwave, Quicktime, iTunes, Skype, Firefox,
Thunderbird and Adobe Flash
Desktop Maintenance
Anti-Virus Definition Monitoring
Scheduled Spyware Scans
Hard-Drive Monitoring
System Monitoring: Memory, Disk and CPU Usage
Scheduled Defragmentation and Temp File Deletion
Patch Assessments & Scheduled Updates
Advanced Monitoring for Additional
Troubleshooting Purposes
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