The document provides a technology improvement plan for Health Care HQ. It assesses the current operating system, hardware, networking, security, and system administrator needs. For the operating system, it recommends replacing Windows 10 with the open source Ubuntu OS to standardize systems and enable easier software installation and maintenance. Asus products are proposed for desktops, laptops, and servers for compatibility and single vendor support. Labtech software is recommended for client/server networking and virtual machine cloud storage. Various security solutions are outlined to protect data integrity, remote access, and control user access. Training for system administrators on the Ubuntu OS and networking is also discussed.

1. Health Care HQ
Comprehensive Assessment/Review
Technology Improvement Plan

2. Version 0.0: [Date published] Presented by: Jonathan Paxtor
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 2

3. Abstract
The role of a System Administrator is constantly evolving through the ever growing
demands of Information Technology to create and maintain a successful organization on the
cutting edge of productivity (Florentine, 2016). The job description entails installation and
maintenance of servers, software, security, hardware, network infrastructure, and user
administration, and the root user and account holder. As we implement a client/server
network all installation and maintenance of such is my responsibility in any case of file
recovery, troubleshooting, and connectivity issues. Regarding all software my job is not to
design; but rather to familiarize with all software used for installation, maintenance
including updating, compatibility with operating systems, and file recovery. As Sys Admin my
task is to implement and regulate all security IPS, firewall, and virus log revisions to each
performing all required actions to keep all confidentiality and data integrity as well as
keeping all software and hardware secure. User accounts, passwords, and access is also
regulated by the System Administrator. The root account holds access to all databases, user
accounts information, hardware, and software by keeping a master copy all files for
implementation and recovery having full control of each with the task with the task of
delegating the access to staff as each required by position.
As a Network Administrator the task includes but are not limited to remote access, access
control to regulate security issues, file server access through password and user accounts,
and primarily implementing and maintaining all WAN and LAN ensuring that the
workstations are communicating with each other. As Network Administrator they would be
the first point of contact for remote access issues including making sure all security
measures are in place to prevent any intellectual property theft and maintain data integrity
implementing VPN’s etc. Using a client/server network the connectivity and ensuring a
smooth flow of operations would be ensured by the Network Admin.
Over all, the difference between the Sys Admin and Net Admin is that the Sys Admin is
responsible for the infrastructure and maintenance of all software and hardware, and the
Net admin is responsible for the connectivity and flow of operation of the organizations
operation.
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 3

4. HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 4

5. TECHNOLOGY ASSESSMENT
Table of Contents
Table of Contents............................................................................................................................5
[COMPANY NAME] CONFIDENTIAL PAGE 5

6. COMPETITIVE ANALYSIS
Operating Systems
REVIEW AND SUMMARY OF THE DECIDING FACTORS FOR THE NEW OPERATING SYSTEM:
Once you have completed the analysis fill in
the table below
Solution details for New OS Solution details
LINUX Ubuntu OS The new OS will be installed on every work
station offering an open source standardized OS
for ease of implementing new software available
through LINUX distributors.
Alignment Alignment Details
Old OS: Windows 10 New OS Choice: Ubuntu
Strengths Strengths
OS Features: applications for DBA, programs
That will create spreadsheets, presentations,
back
Office management, tools to maintain
And install new WAN and LAN networks.
New OS Choice: This is an open source OS that
can enable secure Third Party Administrators
update, install, delete information without
compromising security lessening the workload of
administrators on staff.
Weaknesses Weaknesses
Old OS Weakness: Privately owned by Window’s
and any alteration or customization requires
higher budget being all Windows products must
be purchased for complete usage.
New OS Weakness: not an everyday user’s OS
so training will be required to staff.
Strategy Strategy
Our company's strategy for replacing the old OS
with the new OS will be as following: every
workstation will have Ubuntu installed along with
all applications necessary for daily operations
along with copies of files. All work stations will be
rebooted and a copy of old OS will remain on the
workstations until all employees are fully
knowledgeable, and once that is complete we will
solely be using Ubuntu.
Determine the qualifying factors for the old to
replace the new. Incase operations are not
flowing as planned the old OS will be still installed
to keep operations flowing while Troubleshooting
Ubuntu's installation.
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 6

7. COMPETITIVE ANALYSIS
PROPOSED SOLUTION FOR: HEALTH CARE HQ.LLC
Hardware Components
Desktops/Workstations:
ASUS A6420: The ASUS All-in-One PC A6420 is powered by the
Intel® 4th generation Core™ processor with support for up to 16GB of DDR3 memory.
Includes a NVIDIA GT930M graphics card with 1GB VRAM. The A6420 Series also
features 802.11 ac/g/n Wi-Fi + BT 4.0 and an integrated VGA and HDMI ports to keep
you connected to external monitor and displays. The ASUSPRO A6420 Series is designed
for convenient connectivity, equipped with COM ports, USB 3.0 ports and VGA port, the
A6420 can easily connect to other commercial devices. LAN Intel 10/100/1000/Gigabits
Mbps. Wireless Data Network 802.11 b/g/n, Bluetooth V4.0, or 802.11 b/g/n/ac,
Bluetooth V4.0, NFC. Storage 3.5" 500GB Up to 2TB SATA III Hard Drive 3.5" 128GB SSD
ASUS Hyper Storage:1TB HDD+128GB SSD.
Notebooks/Laptop for remote access:
Asus ASUSPRO P2520LA: 15.6 inch FHD/HD display with
Windows 8.1 Professional, Intel® Core™ i7, up to 16GB RAM, Integrated Intel® HD
Graphics 5500, up to 1TB storage w/SSD option. Memory 2 x DIMM socket for expansion
up to 16 GB SDRAM. Display 15.6'' 16:9 HD (1366x768)/Full HD (1920x1080). Storage
1TB HDD 5400 RPM. Card Reader4 -in-1 card reader ( SD/ SDHC/ MS/ MMC).
Networking Dual-band 802.11 b/g/n or 802.11 a/b/g/n/ac (WiDi) Built-in Bluetooth™
V4.0. Security Kensington lock LoJack TPM (Trusted Platform Module) (Optional) Finger
Print Reader. Certificates UL, FCC Compliance, BSMI, CCC, GOST-R, CB, EPEAT, Energy
star, IDA, CECP, WEEE, Erp 2013, RoHS.
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 7

8. COMPETITIVE ANALYSIS
Server:
Asus TS100-E9-P14: Super quiet green design, lowest as
26 dB. Advanced IO support with 6 expansion slots and 8 USB ports. Complete remote
management saving time and efforts. Storage
SATA Controller: Intel® C232, 6 x SATA3 6Gb/s ports, Intel® Rapid Storage Technology
Enterprise(RSTe) (For Linux/Windows) (Support Software RAID 0, 1, 5, 10). OS RedHat®
Enterprise Linux SuSE® Linux Enterprise Server. Networking LAN controller Intel I210AT.
Operating System:
Ubuntu OS: Fully translated into 100+ languages
Open source — free from licensing restrictions. Virus free and highly secure. On-site
consulting services and training available. Long-term support releases come with five
years of security patches and updates
The reason that I chose to use Asus products for the desktops, notebooks, and servers is that by
standardizing with this vendor the upgrades and the maintenance will come from the same
vendor providing a contact support through Asus. This vendor also offers a cloud storage that
can be used in any case of emergency can present. Finally, the OS I am implementing is
supported by the server that will be used in the network making things compatible for ease of
installation and patching moving forward. The warranty and repair in any due case are also held
through ASUS so through standardization all hardware will be shipped to same vendor for any
repairs that are covered through the warranty.
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 8

9. COMPETITIVE ANALYSIS
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 9

10. COMPETITIVE ANALYSIS
Networking
I recommend HealthCare HQ to use http://www.labtechsoftware.com/corporate-
it/solutions/global-client-management/labtech for the client/server network provider. First of
all, I propose this provider because it offers the ability to train its users for basic maintenance in
as little as 15 min. It also offers workstation monitoring, troubleshooting ticket system, user
information, support and software management at a reasonable cost. Another reason I
recommend is that this organization has a high review amongst the IT professionals because of
its reliability and practicality while providing a cutting edge in the service it provides. In
conclusion, it also offers virtual machine cloud storage that takes a giant workload off the hard
drives from our workstations while not compromising the security of the sensitive data that we
work with daily. All the work is done through one user interface providing the ability to multi-
task without compromising productivity.
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 10
Desktop/Note-
book
Desktop/Note-
book
Client/Server
Labtech.com
Cloud Storage
Firewall
Database
Sys
Admin
Root
Asus
Server

11. COMPETITIVE ANALYSIS
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 11

12. COMPETITIVE ANALYSIS
Security
Our security system for entrance to Healthcare HQ is similar to the design of The Lemon
Tree Hotel in Dubai India that has a state of the art security controlled access (Hospitality Biz,
2013) with CCTV monitoring the parking lot entrance to the HQ parking lot. Followed by baggage
and x-ray scanners to the entrances controlled by armed security guards. Fish Eye cameras on
all elevators, fire exits, and public areas. Face recognition for entrance to each departments main
entrance. Panic button located in all areas that would notify quick responders like EMS, and
Authority.
To maintain the data integrity, I will implement https://www.upguard.com/solutions/integrity-
monitoring because it will report any unauthorized data changes in the data base through a data
breach.
To cover remote access security
http://www.labtechsoftware.com/corporate-it/solutions/security will be used to prevent any
intrusion caused by remote access to our servers from a public WIFI location. For example, if our
staff is in a conference and required to log into a public WIFI location this vendor will provide the
necessary software that will prevent any intrusion or damage to hardware.
For all applications regarding access control I will be implementing
https://help.ubuntu.com/lts/serverguide/apparmor.html
(Dua, 2016).
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 12

13. COMPETITIVE ANALYSIS
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 13

14. COMPETITIVE ANALYSIS
System Administrators
The role of a System Administrator is constantly evolving through the ever growing demands
of Information Technology to create and maintain a successful organization on the cutting
edge of productivity (Florentine, 2016). The job description entails installation and
maintenance of servers, software, security, hardware, network infrastructure, and user
administration, and the root user and account holder. As we implement a client/server
network all installation and maintenance of such is my responsibility in any case of file
recovery, troubleshooting, and connectivity issues. Regarding all software my job is not to
design; but rather to familiarize with all software used for installation, maintenance
including updating, compatibility with operating systems, and file recovery. As Sys Admin my
task is to implement and regulate all security IPS, firewall, and virus log revisions to each
performing all required actions to keep all confidentiality and data integrity as well as
keeping all software and hardware secure. User accounts, passwords, and access is also
regulated by the System Administrator. The root account holds access to all databases, user
accounts information, hardware, and software by keeping a master copy all files for
implementation and recovery having full control of each with the task with the task of
delegating the access to staff as each required by position. Being that we will be using
LINUX/UBUNTU OS the Sys Admin must take the following seminar:
https://training.linuxfoundation.org/linux-courses/system-administration-training/linux-
system-administration so that it will ensure that as much knowledge as possible will be
provided to enable a successful operation.
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 14

15. COMPETITIVE ANALYSIS
Summary
As the Sys Admin will be working with all the hardware and software and the Net Admin will be
ensuring the communication and practicality of each workstation their roles may differ but it is
essential that they work hand in hand communicating and facing the issues that will present
within the organization as a team to provide all the IT support needed to Healthcare HQ.
Problem solving, collaboration, and the ability to follow protocols will be essential for the flow
of operations to be successful. LINUX/UBUNTU OS offers an open source market that taking all
the security measures available can offer a competitive edge and enable our staff to complete
each task successfully. ASUS offers a superb customer service department that can respond to
our team needs while offering cutting edge technology. For security purposes every
preventative measure will ensure our staff with a peace of mind to protect not only their lives in
daily operations, but also provide a peace of mind to our clients because they will be ensured
data integrity with all healthcare records. Each Security vendor covers all the departments such
as Human Resources, DBA, and real time access to all the files necessary.
Complete training will be provided to our staff using the UBUNTU resources available to ensure
that the staff knows how to use each tool provided through that powerful OS. Software patching
will be done regularly to ensure that our software is completely up to date so that our
organization can be in the forefront in our industry.
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 15

16. COMPETITIVE ANALYSIS
References
Florentine, S. (2016). Career roadmap: Systems admin role isn't
dead. Cio, Retrieved from
http://search.proquest.com.proxy.cecybrary.com/docview/1850168109?
accountid=45927
Gregory, P. H. (2015). Getting an information security job for dummies.
Hoboken, NJ: John Wiley and Sons, Inc. Retrieved from:
http://proquestcombo.safaribooksonline.com.proxy.cecybrary.com/book/career-
development/9781119002628/chapter-2-understanding-infosec-roles-one-day-in-the-
life/h2_1_html_3?query=(((network+admin+job+description)))#snippet
Lemon tree premier and red fox hotel now operational at delhi aerocity. (2013,
Dec 27). HospitalityBiz, Retrieved from
http://search.proquest.com.proxy.cecybrary.com/docview/1686862953?
accountid=45927
Dua, R. (2016). Learning docker networking. Packt Publishing Limited.
Retrieved from:
http://proquestcombo.safaribooksonline.com.proxy.cecybrary.com/book/operating-systems-
and-server-administration/linux/9781785280955/learning-docker-networking/ch05_html?
query=(((apparmour+security)))#X2ludGVybmFsX0h0bWxWaWV3P3htbGlkPTk3ODE3ODUyODA
5NTUlMkZjaDA1czA2X2h0bWwmcXVlcnk9KCgoYXBwYXJtb3VyJTIwc2VjdXJpdHkpKSk=
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 16

17. COMPETITIVE ANALYSIS
HEALTH CARE HQ.LLC CONFIDENTIAL PAGE 17