Here are my keys to success with Office 365 and SharePoint Online Administration, based on my real world experience managing a 1500 user O365 tenant.

1. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Success with
Office 365 Administration

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Michael Blumenthal
PSC Group
MBlumenthal@PSCListens.com
Twitter: @MichaelBL
https://MichaelBlumenthal.me
 Technical Solution Evangelist
 Office 365 MVP
 20 years in IT Consulting
 SharePoint Since SPS2003
 “SharePoint Online Admin” for 1350 users at an
ISV in the car insurance/car repair industry

3. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Three Questions
How do I measure success?
What is my job?
How is Office 365 SharePoint Online
different?

4. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Defining Success
Business NOT Technology
• People and Processes
Making People More Productive
• Saving Time
Streamlining Processes
• Saving Money!

5. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
• Project Management
Sites
• Dashboards instead of
Emails
• Document Coauthoring
Examples of Business Value Solutions
• Department to
Company
Communication
• Old Forms to Better
Forms and Workflow
• Other kinds of BPA

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8. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Co-Authoring Support
2013-2016
Application Desktop Online
Word
PowerPoint
OneNote
Excel

9. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Yes! But wait, there’s more…
So, creating
Business Solutions
is my job?

10. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Know the tools
Teach the tools
Get more tools
The Rest of Your Job

11. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
More The Rest of Your Job
Be the Guardian of Security
Be the IA Guardian
Be the Search Optimizer
Be the Governor

12. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
It’s not just SharePoint, it’s Office 365!

13. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
The Exchange Admins Have it Easy

14. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Use cases
• Business Intelligence & Data Analytics
• Document Collaboration, Project
Management, Information
Distribution, External Sharing
• Digital Storytelling
• Content Discovery
• Training

15. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
• JavaScript, HTML, CSS
• “Page Hacking” with
the Script Editor web
part
• Full App Model Apps
“Sometimes” tools
• InfoPath
• SharePoint Designer
• Support Tickets

16. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
• Before
jQuery & CSS Hacking
• After

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18. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Keep up with Changes
Office Roadmap
Service Announcements
Yammer: SPYam & O365

19. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Success.Office.com/roadmap

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22. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
• End user training
• Site Owner Training
• Lunch & Learns
Teach the Tools
Provide or make the case to obtain:
• Inline Help
• Microsoft Store
classes
• Formal training

23. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
You’ll still need
Forms and Workflow
Tool
Content Management
and Reporting Tool

24. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
• Use MFA
• Azure RMS
• Manage and Teach SP Security
• Separate Internal and Externally Shared SCs
• Recycle Bin Admin
• Audit Log Reporting
As Security Guardian

25. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Edit vs Contribute
Handling Access Requests
Everyone vs Everyone Except
External
SP Security

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28. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
• Request for an Item
Choices Vary by Request
• Request for a Site

29. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Keep your
Externally Shared
Site Collections
Separate!

30. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Be the IA Guardian
Navigability
Findability
What goes where?

31. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Don’t let these grow wild

32. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Search Optimizer

33. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Be the Governor
Establish a Governing Board
Support your Champions
Interpret Changes
Admin Roles

34. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Business
• HR
• Corp Comm
• Internal Training
• LOB Reps
Governing Board
Technology
1. SPO Admin (You)
2. Exchange, Skype4B,
AD, Network Admins
as needed

35. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Admin Roles

36. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Remind me why I want to go to Office 365?
That’s a lot of responsibility…

37. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Office 365 Benefits
No care and feeding of servers
No service packs
No Server Side Custom Code

38. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Let’s Review
Success is Positive Business Impact
Focus on Business Productivity
It’s not about servers,
it’s about services.

39. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
The Takeaway
Deliver business value daily
Put rules in place
Train your Users
Get Better Tools

40. Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
• MBlumenthal@PSCListens.com
• Twitter: @MichaelBL
• https://MichaelBlumenthal.me
• http://www.PSCListens.com
• Yammer: O365 Network & SPYam
• Free O365 Workshop [USA only]: http://bit.ly/MECbyPSC
Q & A
Michael Blumenthal, MVP

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Stay tuned for more great sessions …