Student Life Cycle Solutions CampusLogic provides software-driven solutions across the student life cycle including Student Call Center, Financial Aid, Placement Verification and Default Management. Since 2001, CampusLogic has established itself as an education industry leader by providing innovative solutions that increase efficiency, ensure compliance, and improve the student experience.

1. CampusLogic, Inc.
Company Overview
Student Life Cycle Solutions
www.CampusLogic.com  (877) 259-9137  Info@CampusLogic.com

2. About Us
© 2011 CampusLogic, Inc. Page 1 www.CampusLogic.com
About Us
CampusLogic provides software-driven solutions across the student life cycle including Student
Call Center, Financial Aid, Placement Verification, and Default Management. Since 2001,
CampusLogic has established itself as an education industry leader by providing innovative
solutions that increase efficiency, ensure compliance, and improve the student experience.
Solutions include:
 StudentVerification.com Automated Financial Aid Verification
 FileReview.com Financial Aid Quality Assurance
 AutoReconciliation.com Automated Financial Aid Reconciliation
 PlacementVerification.com Third-Party Placement Verification Services
 Student Contact Center Inbound and Outbound Student Contact and Document Collection
 Interim Management On-Demand Staffing Resources
 Financial Aid Processing Packaging, Disbursement, and Refund Processing Solutions
 CampusVue Optimization Financial Aid Process And Technology Alignment
 Financial Aid Consulting Process Assessment, Training, and Centralization Services
Since inception, CampusLogic has provided products and services to over 100 colleges and
universities. Our extensive expertise in the field means CampusLogic is uniquely positioned to
create substantial efficiencies and increase quality for each client. This is achieved through a
team approach, innovative insight, and an uncompromising commitment to service.

3. Our Solutions
© 2011 CampusLogic, Inc. Page 2 www.CampusLogic.com
Products
CampusLogic offers unique web-based software solutions that lower costs, drive regulatory
compliance, and improve the overall student experience. Our products are built to integrate
with our clients' student information system to minimize manual processes and reduce human
error. Each product can be paired with an optional processing or call center service to create a
comprehensive student services solution.
Product Solution Offerings
StudentVerification.com FileReview.com
 School-branded student portal  Identify FA file defects
 Online form completion  Identify compliance risk
 Document uploading capabilities  Identify trend issues
 Automated student notification  Provide root cause analysis
 Real-time status reporting  Build control plans
 FERPA compliant  Target high-risk areas
 Auto-validation of FAFSA data  Increase accountability
 24X7 student contact center  Produce detailed reporting
AutoReconciliation.com PlacementVerification.com
 Automated data analysis  Secure document web portal
 FA expert review of discrepancies  Recorded verification calls
 Root cause analysis  Detailed dashboard reporting
 SIS to COD reconciliation  Web Forms
 SIS to business office reconciliation  Digital Signature
 Business office to G5 reconciliation  Links to employer (coming soon)
 COD to G5 reconciliation  Job Board (coming soon)
 Confirmation of issue resolution  Integration with SIS

4. Our Solutions
© 2011 CampusLogic, Inc. Page 3 www.CampusLogic.com
Services
CampusLogic understands the importance of helping clients solve problems by providing
measurable results. Our services are designed to improve the quality, efficiency, and regulatory
compliance. We use imaging and workflow technology, best practices and deep subject matter
expertise with proven training and quality management programs to improve student service,
streamline processes, maximize efficiencies, and standardize procedures.
Service Solution Offerings
Student Contact Center
 Incoming & outgoing contact
 FAFSA & ED form assistance
 Gainful employment assistance
 Student Q & A sessions
 Verification walk-through
 Explanation of awards
 Award letter distribution
Financial Aid Processing
 ISIR review
 Verification processing
 Document collection & review
 Financial aid packaging
 Financial aid disbursements
 Title IV refund processing
 Stipend processing
 Student account reconciliation
Interim Management
 Onsite FA leadership assistance
 Extensive FA knowledge
 Offer process improvements
 Perform staffing analysis
 Provide status reports
CampusVue Optimization
 FA module overviews
 Detailed functional setup
 Timesaving tips
 System revisions
 Automation of manual processes
Other Consulting Services
 FA process assessment
 FA centralization services
 Training policy & procedure

5. Case Studies
© 2011 CampusLogic, Inc. Page 4 www.CampusLogic.com
Case Study: Financial Aid Processing
Client Profile:
 For-profit online university with over 60,000 students
 Multiple processing centers in multiple states
Client Issue:
 Continuing student backlog of over 15,000 unpackaged financial aid files
 Inconsistent processes and lack of defined metrics to manage file processing
 Significant number of escalated student issues and growing accounts receivable problem
Client Requirements:
 Seamless and transparent process to assist them with the backlog of student files
 Processing to be completed per client specific policies and procedures
 Processing via client student information system
 Move towards goal of packaging all student files 30 days prior to the start date
CampusLogic Solution:
 Deployed team of qualified financial aid resources to quickly provide desired scalability
 Delivered CampusLogic’s FA training program incorporating client policies and procedures
 Implemented quality assurance program based on over 30 quality attributes per file
 Provided daily status reporting including files received, completed and aging
Result:
 Eliminated 15,000 file backlog in 60 days resulting in a reduction in AR of over $1.5 million
 Improved file quality by 72% and attribute quality by 30% (compared to baseline results)
 Decreased average cycle time from start date plus 120 days to start date minus 30 days
 Consistent delivery of files within timeliness and quality service level agreements

6. Case Studies
© 2011 CampusLogic, Inc. Page 5 www.CampusLogic.com
Case Study: FileReview.com
Client Profile:
 Multiple colleges consisting of on-ground campuses and an online campus
 Mix of standard and non-standard term programs
Client Issue:
 Scalability concerns relative to anticipated growth
 Previous years’ audit findings increase risk of future FA eligibility restrictions
 Lack of resources to design, build and manage long term quality assurance program
Client Requirements:
 Review every financial aid file for award eligibility prior to disbursement
 Develop program to consistently deliver campus accuracy rate greater than 95%
 Consistently meet timeliness and accuracy performance metrics
 Deliver daily FA file results for correction as required and weekly summary reporting
 Complete all file review within client student information system and imaging system
 Develop agreed upon file checklist of items (attributes) to be reviewed for every file
CampusLogic Solution:
 Configured our FileReview.com application for client specific attributes
 Created a policy and procedure manual detailing how each file item will be reviewed
 Conducted daily file review and reported accuracy rates by attribute and overall file
Result:
 Increased accuracy 30%, campuses consistently deliver 99% attribute accuracy
 Financial aid audit completed without findings
 Recommended and implemented targeted (campus, FAO, attribute) training opportunities
 Identified and implemented process improvement opportunities
 100% compliance with file review quality and timeliness service level agreements

7. Case Studies
© 2011 CampusLogic, Inc. Page 6 www.CampusLogic.com
Case Study: Student Contact Center
Client Profile:
 Online University offering degrees in Business and Health Sciences
 Non-standard term programs
 Borrower based academic year
Client Issue:
 Recently approved for Title IV eligibility
 Limited staff with Title IV knowledge to provide counseling and document collection
 Lack of documented policy and procedures to train internal staff to manage the program
Client Requirements:
 Experienced temporary staff to contact students and provide a financial aid overview
 Knowledgeable staff to assist students with the FAFSA, MPN and Entrance Interview
 Financial aid resources to complete verification and resolve C-Codes and ISIR reject codes
 Ability to deliver complete file to centralized processing center for award packaging
CampusLogic Solution:
 Developed detailed policy and procedure manual
 Customized and delivered detailed training to CampusLogic project resources
 Contacted students and worked through creation of certification ready financial aid files
 Generated estimated award letters and addressed outstanding student questions
Result:
 Implemented a focused student contact process within 30 days
 Daily reporting including student status, outstanding documents and contact history
 100% accuracy on complete financial aid files delivered to centralized processing center
 100% compliance with activity and timeliness service level agreements

8. Case Studies
© 2011 CampusLogic, Inc. Page 7 www.CampusLogic.com
Case Study: Interim Management
Client Profile:
 Career College in Southern California
 Non-standard term programs
 Borrower based academic year
Client Issue:
 Struggled to fill vacant Financial Aid Director position with a qualified resource
 Poor staff productivity and focus due to lack of department leadership and support
 Negative impact on student experience directly related to lack of financial aid leadership
Client Requirements:
 Short-term, director level resource to ramp up quickly on school systems and procedures
 Ability to be on-site daily to stabilize and manage the department
 Availability to assist with interviewing candidates and training selected applicant
CampusLogic Solution:
 Provided on site resource at the campus with over four years director level experience
 Created and delivered training and management plan customized to staff members
 Provided department leadership and financial aid subject matter expertise
Result:
 Reduced student concerns regarding timeliness of financial aid processing
 Improved production and morale, enabling campus to meet corporate expectations
 Eliminated outstanding issues and developed control plan to prevent further occurrences
 Reduced financial aid related AR by over $3 million in 3 months
 Received letter of appreciation from Corporate President recognizing accomplishments

9. Case Studies
© 2011 CampusLogic, Inc. Page 8 www.CampusLogic.com
Case Study: PlacementVerification.com
Client Profile:
 Multiple colleges consisting of nation-wide on-ground campuses and an online campuses
 Mix of standard and non-term programs
 High representation of heath services-related programs of study
Client Issue:
 Accrediting Agencies and states have added requirements for placement verification
 Recent changes necessitate third-party verification of employment placements
 Require a speedy turn-around time for placement verification confirmation for reporting
Client Requirements:
 Telephonic, fax and email confirmation activities
 Recorded calls
 Robust daily and weekly reporting
 Supplemental contact attempts as needed
CampusLogic Solution:
 Leverages industry-leading consulting experience and expertise
 Each telephonic verification attempt is recorded and stored for review
 Proprietary graduate record contact tracking and reporting application
 Development of campaign-style call center for outgoing contact attempts
 Focused campaigns for accreditation review purposes
Result:
 Cost-effective and successful placement verification solution
 Rapidly scalable capacity for quick implementation
 Improved average speed of placement verification by 50%
 Completion of placement verification for most graduate records within three attempts

10. Management Biographies
© 2011 CampusLogic, Inc. Page 9 www.CampusLogic.com
Gregg Scoresby, Founder and Chief Executive Officer
Gregg.Scoresby@campuslogic.com
Gregg has been in senior leadership roles in the outsourcing and consulting industry for 19
years. As the founder and CEO of CampusLogic, he helps colleges and universities design,
deploy and manage highly efficient and compliant back office operations. Gregg was previously
a senior executive in the outsourcing practice at Arthur Andersen and helped build the firm’s
North American outsourcing business. He has structured or managed over $500 million of
outsourcing and shared service center contracts in industries as diverse as retail, publishing,
advertising, government, utilities, education and real estate. He has a B.S. from Brigham Young
University and an MBA from Cornell University.
Chris Creaney, President and Chief Operating Officer
Chris.Creaney@campuslogic.com
Chris has over 14 years of experience in business process consulting and outsourcing focused
on improving quality, reducing cost and increasing productivity. He has provided strategic vision
and been instrumental in the success of CampusLogic since its inception. As President, Chris is
focused on delivering measurable results of the highest quality in a timely manner for all service
offerings. Prior to CampusLogic, he held various management roles with several companies in
the outsourcing industry, including Hewitt & Associates, LeapSource and Arthur Andersen. Chris
has a B.S. in Finance and Marketing from University of Cincinnati.
Tiffany Schwein, Vice President of Operations
Tiffany.Schwein@campuslogic.com
Tiffany has spent the last 12 years of her career implementing and operating consulting and
outsourcing projects for large for-profit clients in the education, finance, and training
industries. Tiffany has a proven track record of reducing process costs, improving cycle time and
building high performance teams. Prior to joining CampusLogic, she held multiple senior
management roles at Arthur Andersen where she was responsible for managing financial aid
related processes, organizational and process re-design, and training curriculum development.
Tiffany holds a B.A. in Liberal Arts from Florida International University.

11. Management Biographies
© 2011 CampusLogic, Inc. Page 10 www.CampusLogic.com
Jon Hazelgren, Vice President of Business Development
Jon.Hazelgren@campuslogic.com
Jon has over 20 years of higher education experience including work as a director of financial
aid and a former call center manager. As the Vice President of Business Development, Jon is
focused on promoting and aligning the CampusLogic strengths and vision with clients in need of
process and quality improvements. Prior to CampusLogic, Jon has held leadership positions with
various companies, most recently as a VP of Business Development at Xerox Education Services.
Jon was instrumental in the development of several key relationships while at Xerox with both
current and new clients. Jon attended Brigham Young University and has a B.A. in
Communications and a MBA with an emphasis in Information Resource Management from
Westminster College.
David Gemoll, Vice President of Information Technology
David.Gemoll@campuslogic.com
Mr. Gemoll is a dedicated technology leader with over 20 years of comprehensive experience
across multiple industries which include health care, finance, higher education, real estate,
government and retail. He has also spent considerable time as both an on-premise and online
adjunct instructor of graduate and undergraduate technical and business courses at several
universities. Before joining CampusLogic, David was responsible for internal publishing and
collaboration platforms at Blue Cross Blue Shield of Arizona where he led a major
implementation of multiple productivity platforms. Prior to Blue Cross Blue Shield, he worked
at OneNeck IT Services, a leading hosted application management and managed services
provider and Wells Fargo where he participated in the largest bank merger in history. Mr.
Gemoll holds an MBA in Global Technology Management and Bachelor of Science degrees in
both Information Technology and Business Management.
Brandon Shoemaker, Director of Application Development
Brandon.Shoemaker@campuslogic.com
Brandon leads the team responsible for developing and maintaining SmartTrac, CampusLogic’s
proprietary workflow and quality management application. Prior to working with CampusLogic,
Brandon worked for Honeywell where he wrote complex financial models to evaluate price
changes in new and existing products and developed analytical models that led to profitability
improvements of over $45 million. Prior to Honeywell, Brandon worked for Boeing, where he
developed a custom Earned Value Management application used across the entire Defense and
Space business unit. He has a B.S. from Arizona State University and an MBA from Thunderbird
School of Global Management.

12. Management Biographies
© 2011 CampusLogic, Inc. Page 11 www.CampusLogic.com
Rob Alvarado, Director of Information Technology
Rob.Alvarado@campuslogic.com
Rob has over 13 years of Information Technology experience. Wide ranging skill set includes
Networking, Server Virtualization, Desktop, Messaging, and Application Support. Prior to
working in Information Technology, Rob spent 10 Years Active Duty with the Arizona Army
National Guard as a Flight Medic and Patient Administration NCO. His Information Technology
Management and Project implementations have spanned working with a large wireless telecom
company to smaller startup ventures. Rob is a Microsoft Certified System Engineer and holds a
BS in Information Technology from the University of Phoenix.