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HRM POILCIES OF
COCA COLA
BANGLADESH.
Group - 7
2
Group Members
₪ Tasnim Ansari – 16221009
₪ Mehedi Hassan Bappy – 16221021
₪ Ridwanul Azim – 16221023
₪ Debanik Chakraborty – 16221025
₪ Syed Ishtiak Uddin Ahmed -
16221031
COMPANY
OVERVIEW
Leading
Beverage
company
01
It’s the word’s
largest producer and
distributor of syrups
and concentrates for
03
Consume 600
million times
per day
02
5
It is recognized to
94% of the to world’s
population
HISTORY
7
1 2 3 4 5 6
1886 1891 1899 1909 1930 1960
Birth
Of
Coca
cola
1st
bottling
Bottling
Agreem
ent
Bottling
plant
Moving
Globally
New
Brand
8
Coca cola was first made for the cure
of
Headache
9
The sale of the first year was
only
$50
Only 9servings of the drink
10
And now sale of coke of each
day is
1.8 billion
11
Mission
1.They will be the best
marketers in the world.
2.To create value and make
difference
3. Serving the board section of
the customer
12
Vision
1. People: Be a great place to
work where people are
inspired to be the best they
can be.
2. Portfolio: Bring to the
world a portfolio of quality
beverage brands that
and satisfy people's desires
needs.
3. Partners: Nurture a
13
Vision
4. Planet: Be a responsible
citizen that makes a
by helping build and support
sustainable communities.
5. Profit: Maximize long-term
return to shareowners while
being mindful of our overall
responsibilities.
6. Productivity: Be a highly
effective, lean and fast-
HRM CYCLE O F
COCA - COLA
Acquisiti
on
Training
&
Develop
ment
Compensa
tion
Maintena
nce
HRMCycle of Coca Cola
ACQUISITION
Job Analysis andDesigning
Make analysis on their
employees’ job description from
work activities, human behavior,
performance standard, job
context etc.
.
Planningand Forecasting
Involves in the company
strategic planning to hire
sufficient employees in the
future & forecast the expected
needs of employees in the
organization.
Recruitment
Candidates are recruited through
internal and external sources.
SelectionProcess
Employees are selected based on
how well they perform at the
selection tests.
Acquisition of Coca Cola
Job Posting and
Bidding
Employee Referrals
Talent Bank
Internal Recruitment
Job Fair
Organized by
graduating
institutions where
Coca-Cola
Bangladesh is
invited to set up
their stalls and
interview the
potential candidates
Job
AdvertisingCoca-Cola
advertises their job
opening through
their official
website, on local
newspaper, through
commercial
websites
Internship
Program
The graduates are
offered internships
by the company
External Recruitment
Selection Process
Interview
Psychometric
Test
Group Exercise
Presentation
Role Play
TRAINING
&
DEVELOPMENT.
22
TRAINING
&
DEVELOPMENT
To improve as a company and to help associates
realize their full potential, Coca-Cola BD are
committed to extending training and
development programs to their associates at all
levels of the organization.
Coca-Cola invests over 80,000 hours annually in
training.
The perspective of Coca Cola is to enhance its
training and development in way which does
not affect the creativity of the workers, and
therefore allows it to create an advantage for
the company.
23
Objectives based on whichthe companysets its
trainingprogramare:
 Develop the
competences of
employees and improve
their performance;
 Help people to grow
within the organization
in order that, as far as
possible, its future
needs for human
resource can be met
from within;
 Reduce the learning time
for employees starting in
new jobs on appointment,
transfers or promotion
 Ensure that they
become fully
competent as quickly
and economically as
possible.
24
Training
Skills Training Technical Training
Leadership Training
Functional Training
1
2
3
4
Skill Training
₪ Provides system training.
₪ Introduce employees to
company operation and
basic skills.
₪ Presentation, sales and
public speaking skills are
developed.
 Making employees to be more
efficient in technical ways.
 Help employees to develop self
confidence, saves time and help
in promotion.
 Training the futures as well as
current managers and
leaders.
 Help to learn time
management, management
assessment, skill assessment,
management consulting and
other skills.
₪ On the job training, includes
diplomas and degrees on
respective field of expertise.
₪ Help associates in improving
their capabilities and
expertise in commercial
leadership, franchise
leadership, consumer
marketing as well as
Technical Training
Leadership Training
Functional Training
26
Evaluation of
Training Process
Level 1: Reaction Level 2: Learning
Level 3: Behavior Level 4: Result
27
Reaction
What the members thought
about the system,
materials, trainers,
technique, contents.
Calculating the level to which
concepts, information,
techniques, and abilities have
been obtained. paper-and-
pencil assessments, expertise
methods, and job models are
Learning
Behavior
Determine the level to
which abilities and
knowledge discovered in
the system have
converted into enhanced
behavior on the job.
Result
Evaluation of results includes
tracking business
enhancement such as cost
benefits, work outcome and
quality changes.Through
extensive calculation the
COMPENSATION
IN
MANAGEMENT
2
9
THE COMPENSATION
PACKAGE
1 Base Salary
2 Annual Incentive
3 Equity Compensation Plan
30
Coca Cola Company has adopted a pay-for-performance
structure that strives to award employees for their
contribution to the company’s growth.
At coca cola, employees are categorized into job groups.
Each job group has a specified pay package.Variation of
payments among individuals of the same group can vary.
Ordinarily, an employee would be assured of a set amount
of money, at the end of a specified period (e.g. a month).
Coca Cola maintains a standard base-pay structure that
ascertains employees receive a standard basic pay.
.The standard pay represents the basic compensation that
employees require for sustenance, satisfaction of
PAY STRUCTURE
AT
COCA COLA
31
• Travel allowance
• Transport allowance
• Housing Allowance
• Physical Checkup
• Vision
• Dental
• Counselling
• Short and Long term
disability benefit
• Group Life Insurance
• Dependent Life Insurance
Employees who have
performed exemplary are
recognized and rewarded
through the company’s
elaborate reward program.
OTHER BENEFITS
HealthBenefit
Allowance Insurance Coverage
Awards
32
M O R E D E T A I L S
Under the plan, the employee saves and
invests part of their salaries prior to taxation.
The management at Coca-Cola sets a duration,
in which the employee is expected to have
worked before he can access funds under 401(k)
plans.
it enables the employee to save without
managing the inconvenience of making
deposits.
THE
401(K)
PLAN
RETIREMENT
AND
BENEFIT
PLANS
MAINTENANCE
FUNCTIONS
OF
COCA COLA BD
34
PERFORMANCE APPRAISAL IN
COCA-COLA BANGLADESH
To Increase Motivation
to Performance
Effectively
01
To Increase Self Esteem
02
To Gain New Insight
into Staff & Supervisors
03
Performance Appraisal Objectives in Coca
Cola BD
To distribute rewards
on a fair and credible
basis
05
To clarify
organizational goals so
they can be more
readily accepted
07
To improve
institutional/departme
ntal manpower
planning, test
validation, and
09
To ensure Better
clarification and define
job functions and
responsibilities
04
To develop valuable
communication among
appraisal participants
06
To encourage increased self-
understanding among staff
as well as insight into the
kind of development
activities that are of value
08
37
31 42
Ongoing Review
of
Position &
Performance
Job
Descriptions
360 Degree
Performance
Appraisal
Comparison
with Global
Standard
Performance Appraisal Process
38
CAREER MANAGEMENT IN
COCA-COLA BANGLADESH
39
1
2
3 4
Being a
Part of
Diversified
Team
The Special
Training
Facilities
Ability to
Grow with
Coca Cola
BD
Opportunity
to turn
Passion into
Action
40
1
2
3 4
A Career
Full of
Experience
s
Learning
Excellent
Strategies
The
Unique
Values &
Cultures
A Rewarding
Environment
41
GRIEVANCE MANAGEMENT IN
COCA-COLA BANGLADESH
42
1
Who the
Employee Should
Contact about
the Grievance
M O R E D E T A I L S
2
How to Contact
this Person
M O R E D E T A I L S
3
Other Guidance
included in the
Staff Handbook
M O R E D E T A I L S
43
INDUSTRIAL RELATION IN
COCA-COLA BANGLADESH
44
• The company gives highest
emphasis on the staff-
management relationship.
• Coca-Cola BD is a highly
employee oriented company
• TheTop management always
provide an encouraging
environment
INDUSTRIAL
RELATIONS
Thank
You

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Human resource Management of Coca Cola Bangladesh

  • 1. HRM POILCIES OF COCA COLA BANGLADESH. Group - 7
  • 2. 2 Group Members ₪ Tasnim Ansari – 16221009 ₪ Mehedi Hassan Bappy – 16221021 ₪ Ridwanul Azim – 16221023 ₪ Debanik Chakraborty – 16221025 ₪ Syed Ishtiak Uddin Ahmed - 16221031
  • 4. Leading Beverage company 01 It’s the word’s largest producer and distributor of syrups and concentrates for 03 Consume 600 million times per day 02
  • 5. 5 It is recognized to 94% of the to world’s population
  • 7. 7 1 2 3 4 5 6 1886 1891 1899 1909 1930 1960 Birth Of Coca cola 1st bottling Bottling Agreem ent Bottling plant Moving Globally New Brand
  • 8. 8 Coca cola was first made for the cure of Headache
  • 9. 9 The sale of the first year was only $50 Only 9servings of the drink
  • 10. 10 And now sale of coke of each day is 1.8 billion
  • 11. 11 Mission 1.They will be the best marketers in the world. 2.To create value and make difference 3. Serving the board section of the customer
  • 12. 12 Vision 1. People: Be a great place to work where people are inspired to be the best they can be. 2. Portfolio: Bring to the world a portfolio of quality beverage brands that and satisfy people's desires needs. 3. Partners: Nurture a
  • 13. 13 Vision 4. Planet: Be a responsible citizen that makes a by helping build and support sustainable communities. 5. Profit: Maximize long-term return to shareowners while being mindful of our overall responsibilities. 6. Productivity: Be a highly effective, lean and fast-
  • 14. HRM CYCLE O F COCA - COLA
  • 17. Job Analysis andDesigning Make analysis on their employees’ job description from work activities, human behavior, performance standard, job context etc. . Planningand Forecasting Involves in the company strategic planning to hire sufficient employees in the future & forecast the expected needs of employees in the organization. Recruitment Candidates are recruited through internal and external sources. SelectionProcess Employees are selected based on how well they perform at the selection tests. Acquisition of Coca Cola
  • 18. Job Posting and Bidding Employee Referrals Talent Bank Internal Recruitment
  • 19. Job Fair Organized by graduating institutions where Coca-Cola Bangladesh is invited to set up their stalls and interview the potential candidates Job AdvertisingCoca-Cola advertises their job opening through their official website, on local newspaper, through commercial websites Internship Program The graduates are offered internships by the company External Recruitment
  • 22. 22 TRAINING & DEVELOPMENT To improve as a company and to help associates realize their full potential, Coca-Cola BD are committed to extending training and development programs to their associates at all levels of the organization. Coca-Cola invests over 80,000 hours annually in training. The perspective of Coca Cola is to enhance its training and development in way which does not affect the creativity of the workers, and therefore allows it to create an advantage for the company.
  • 23. 23 Objectives based on whichthe companysets its trainingprogramare:  Develop the competences of employees and improve their performance;  Help people to grow within the organization in order that, as far as possible, its future needs for human resource can be met from within;  Reduce the learning time for employees starting in new jobs on appointment, transfers or promotion  Ensure that they become fully competent as quickly and economically as possible.
  • 24. 24 Training Skills Training Technical Training Leadership Training Functional Training
  • 25. 1 2 3 4 Skill Training ₪ Provides system training. ₪ Introduce employees to company operation and basic skills. ₪ Presentation, sales and public speaking skills are developed.  Making employees to be more efficient in technical ways.  Help employees to develop self confidence, saves time and help in promotion.  Training the futures as well as current managers and leaders.  Help to learn time management, management assessment, skill assessment, management consulting and other skills. ₪ On the job training, includes diplomas and degrees on respective field of expertise. ₪ Help associates in improving their capabilities and expertise in commercial leadership, franchise leadership, consumer marketing as well as Technical Training Leadership Training Functional Training
  • 26. 26 Evaluation of Training Process Level 1: Reaction Level 2: Learning Level 3: Behavior Level 4: Result
  • 27. 27 Reaction What the members thought about the system, materials, trainers, technique, contents. Calculating the level to which concepts, information, techniques, and abilities have been obtained. paper-and- pencil assessments, expertise methods, and job models are Learning Behavior Determine the level to which abilities and knowledge discovered in the system have converted into enhanced behavior on the job. Result Evaluation of results includes tracking business enhancement such as cost benefits, work outcome and quality changes.Through extensive calculation the
  • 29. 2 9 THE COMPENSATION PACKAGE 1 Base Salary 2 Annual Incentive 3 Equity Compensation Plan
  • 30. 30 Coca Cola Company has adopted a pay-for-performance structure that strives to award employees for their contribution to the company’s growth. At coca cola, employees are categorized into job groups. Each job group has a specified pay package.Variation of payments among individuals of the same group can vary. Ordinarily, an employee would be assured of a set amount of money, at the end of a specified period (e.g. a month). Coca Cola maintains a standard base-pay structure that ascertains employees receive a standard basic pay. .The standard pay represents the basic compensation that employees require for sustenance, satisfaction of PAY STRUCTURE AT COCA COLA
  • 31. 31 • Travel allowance • Transport allowance • Housing Allowance • Physical Checkup • Vision • Dental • Counselling • Short and Long term disability benefit • Group Life Insurance • Dependent Life Insurance Employees who have performed exemplary are recognized and rewarded through the company’s elaborate reward program. OTHER BENEFITS HealthBenefit Allowance Insurance Coverage Awards
  • 32. 32 M O R E D E T A I L S Under the plan, the employee saves and invests part of their salaries prior to taxation. The management at Coca-Cola sets a duration, in which the employee is expected to have worked before he can access funds under 401(k) plans. it enables the employee to save without managing the inconvenience of making deposits. THE 401(K) PLAN RETIREMENT AND BENEFIT PLANS
  • 35. To Increase Motivation to Performance Effectively 01 To Increase Self Esteem 02 To Gain New Insight into Staff & Supervisors 03 Performance Appraisal Objectives in Coca Cola BD
  • 36. To distribute rewards on a fair and credible basis 05 To clarify organizational goals so they can be more readily accepted 07 To improve institutional/departme ntal manpower planning, test validation, and 09 To ensure Better clarification and define job functions and responsibilities 04 To develop valuable communication among appraisal participants 06 To encourage increased self- understanding among staff as well as insight into the kind of development activities that are of value 08
  • 37. 37 31 42 Ongoing Review of Position & Performance Job Descriptions 360 Degree Performance Appraisal Comparison with Global Standard Performance Appraisal Process
  • 39. 39 1 2 3 4 Being a Part of Diversified Team The Special Training Facilities Ability to Grow with Coca Cola BD Opportunity to turn Passion into Action
  • 40. 40 1 2 3 4 A Career Full of Experience s Learning Excellent Strategies The Unique Values & Cultures A Rewarding Environment
  • 42. 42 1 Who the Employee Should Contact about the Grievance M O R E D E T A I L S 2 How to Contact this Person M O R E D E T A I L S 3 Other Guidance included in the Staff Handbook M O R E D E T A I L S
  • 44. 44 • The company gives highest emphasis on the staff- management relationship. • Coca-Cola BD is a highly employee oriented company • TheTop management always provide an encouraging environment INDUSTRIAL RELATIONS