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TEAMG
maxime Melissa Sasha jesse
TEAMG
the situation
Kitchensurfing is an online marketplace where users can
find outstanding local chefs to cook in their homes.
First year of business, 65K guests in the US.
Current market: influencers, tech people, foodies.
TEAMG
15% growth in membership in
New York over the next year.
business goal
TEAMG
•	 New Yorkers
•	 28-40 years old
•	 HHI: $100k+
•	 College educated
Target Demographics
TEAMG
•	 Early adopters, but not foodies.
•	 Seeking new experiences.
•	 Will spend on leisure and social life.
•	 Motivated by achievement.
Target psychographics
TEAMG
Gabriella, 29
Single;
ready to mingle.
Project Manager.
Charlie, 35
Newlywed.
Entrepreneur.
Tech for real life experienceS
TEAMG
Because New Yorkers’ needs for dining-in and
dining-out are being met, they don’t see a reason
for a service like Kitchensurfing.
•	 16,000+ restaurants.
•	 6,000+ restaurants delivering through Seamless.
•	 3rd most Michelin star rated restaurants globally.
•	 New Yorkers eat out 4.9 times a week.
Challenge
TEAMG
When it comes to food,
New Yorkers have become drones.
Key Insight
TEAMG
cronut line syndrome
TEAMG
Strategy
rEFRAME IDEAL DINING
IN NEW YORK CITY BY
bringing humanity back to eating.
TEAMG
TEAMG
Times of Year
•	 Spring
•	 Fall
Times of the Week
•	 Mornings
•	 Lunch time
•	 Monday – Thursday
•	 Ongoing (Social)
Connection Moments
TEAMG
Locations
•	 Collaborative work spaces.
•	 On their phones.
•	 In lines.
Connection Moments
TEAMG
Barrier: New Yorkers are uncomfortable having
strangers in their homes.
Goal: Connect potential guests with chefs on a personal level.
Channel: Experiential Events
Thought starter: Pop up during lunch time at
collaborative workspaces.
Channels
TEAMG
Barrier: People have Nomophobia even during dining.
Goal: Encourage New Yorkers to share the moment with
the people present, and share on social media later.
Channel: Social Media
Thought starter: Create a hashtag and promote it
through sponsored tweets.
Channels
TEAMG
Barrier: New Yorkers see waiting as normal behavior.
Goal: Guide the Cronut Line Syndrome sufferers to liberation.
Channel: Guerilla Marketing
Thought starter: Console the people who didn`t get through
the Cronut line with giveaways.
Channels
TEAMG
Let`s bring the
humanity back to eating.
TEAMG
Thankyou
In memory of
Griffin Farley
Sarah Angela KendraCharlotte
A very special thanks to:

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