Max E. Rand has over 15 years of experience in management and customer service roles. He holds an Associate's degree in Business Administration and Information Technology from University of Maryland University College. Currently, he is the Fresh Food Manager at Wawa Inc. where he oversees inventory, creates specials, and ensures compliance. Previously, he was the General Manager of Team Washington where he managed daily operations, consolidated reports, developed employees, and utilized marketing strategies. He has also worked as a Transportation Specialist for Pizza Hut providing delivery and customer service.

1. Max E. Rand
10310 Deer Trail Drive, Dunkirk, Maryland 20754 -5489
Maximusr86@gmail.com
E D U C A T I O N
Ace Personal Trainer Certification
CPR/AED Certification
University of Maryland University College, Adelphi,Maryland August 2013
Major: Business Administration with minor in Information Technology
Maintained full-time student status while working a full-time (60-65 hrs a week)
R E L A T E D P R O F E S S I O N A L E X P E R I E N C E
Fresh Food Manager, Wawa Inc., Annapolis, Maryland February 2014 – Present
Fit to Fly Store Leader
Fitness and Nutrition advice
Perform cycle counts for inventory usage through SAP
Report to management daily out of stock items
Reconcile and resolve inventory imbalances.
Promote and create specials to increase customer base and satisfaction.
Consolidate monthly business and profit/loss reports.
Ensure personnel compliance with labor laws.
Develop new employees through interactive on the job training.
Manage database and troubleshoot hardware and software issues with I.T. department.
Implement creative marketing strategies to appeal to consumers.
Perform basic clerical work (faxing, emailing, and mailing letter and packages.)
General Manager, Team Washington, College Park, Maryland February 2006 – August 2013
Managed daily bank deposits and invoices from local business and school organizations.
Controlled accounts and supplies of company product.
Consolidated monthly business and profit/loss reports.
Ensured personnel compliance with labor laws.
Recruited and developed new employees.
Scheduled staff to maintain business operations.
Managed database and troubleshoot hardware and software issues with I.T. department.
Implemented creative marketing strategies to appeal to consumers.
Utilized social media to communicate value of product and services offered.
Delegated production and transportation of goods to customers.
Performed basic clerical work (faxing, emailing, and mailing letter and packages.)

2. W O R K E X P E R I E N C E
Transportation Specialist, Pizza Hut Inc., Bowie , Maryland May 2003 – February 2006
Provided a quick and friendly delivery experience for existing and new consumers.
Dispatched other employees to delivery location.
Troubleshoot customer care directly with management.
Offered a promotion to Assistant Manager at same location.
Awarded delivery expert of the month on numerous occasions.
R EWARDS AND ACHIEVEMENTS
Lost 85lbs of body fat over the last three years
Record month for royalty sales. May 2013
Platinum award for Corporate Inspection. 2012
Manager of the Region for outstanding performance. May and December 2011
Record week in royalty sales for the month of May 2011
Record month in royalty sales for the month of January 2011
Gold award for Corporate Inspection 2010 and 2011
Record week in sales for the months of May and December 2010
Manager of the Franchise for May and December 2010
Nominated for Manager of the Year for 2010