1. 1801 Oxford Square
Bel Air, Maryland 21015
Phone 410-838-7606 443-655-
1860
E-mail moneill1801@verizon.net
MAUREENE.O'NEILL,CQA,CQE,CQM (08/2016)
MBA, DoD “SECRET” CLEARANCE
CERTIFIED BY the American Society
for Quality as MANAGER OF
ORGANIZATIONAL
EXCELLENCE/ENGINEER/AUDITOR
BROADSECTOR
PRODUCT/PROCESS/QUALITY
EXPERIENCE (Industry Products,
Processes and Software QA)
Objective
ASQ Certified Quality Assurance Professional, Manager/Auditor and
Engineer, with SECRET Clearance, MBA, and broad sector QA experience,
desires position in an organization dedicated to Lean/Agile Methodologies
and the realization of Return on Investment, Customer Delight and meeting
company goals.
Expertise
“Best Practices” for Software and Industry Product & Process Quality
Assurance:
DoD Software Life Cycle QA practices and Auditing
CYBERSECURITY: CERTIFICATE RISK MANAGEMENT
FRAMEWORK (RMF) June 2016
Atlassian Di2E/JIRA
Simultaneous Development Teams, Quick Incremental Changes,
Continuous Engineering, Iterative Testing (prototyping and pilot), Defect
“bug” Prevention, Management Responsiveness
Customer Involvement, Collaboration, Quick Delivery/Release, QA Up Front
ISO, CMMI Appraisal Standards/Methods for Process Improvement
Six Sigma Green Belt Trained (MINITAB)
Error proofing & Problem Solving (Life Cycle, Root Cause, Kanban, Kaizen
and Poke-yoke)

2. Change, Improvement and Documentation Management
Training, Coaching and Mentoring
Supplier Performance
Constant Feedback
Performance Measurement and Correction, Statistical Software
CERTIFICATIONS: 3 Professional Certifications from the American
Society for Quality (Manager, Auditor, Engineer)
OTHER:
Health, Safety, Environmental and Ergonomic aspects of Service and Mfg
Business Partnerships, Schools and Local Community Volunteerism
Outstanding Verbal and Written Skills
Training, Coaching, Mentoring
Professional
experience
November 2014 – present AASKI TECHNOLOGY. Aberdeen
Proving Ground, Maryland
Quality Analyst Tactical Ground Reporting (TIGR) Software
Sustainment and Agile Software Life Cycle
• Develop, document, release and audit Quality, Code
Configuration Management and Administrative processes as part
of the Tactical Ground Reporting (TiGR) Process Improvement
Team
• Coach and mentor members of the TIGR team in exceeding
DoD client expectations for Software sustainment and
maintenance, by following Best Practices and standards to
realize continuous improvement
• Evaluate Processes and work products against organizational
process descriptions, standards, procedures and accepted
criteria. (e.g. Validation against the Performance Work
Statement (PWS) and Contract Data Requirements Lists
(CDRLs)
October 2013 – November 2014 LEIDOS Corporation, Inc.
Aberdeen Proving Ground, Maryland
Lead Quality Analyst PMO (Project Management Office) – Agile

3. Software Development, Sustainment and Agile Software Life
Cycle
 Develop, document, release and audit Quality, Code
Configuration Management and Administrative processes as part
of Process Improvement Team
 Co-develop SharePoint website for Program Management
artifacts
 Audit Program and Project Contract Data Requirements Lists
(CDRLs) documents before delivery to customer
 Evaluate Processes and work products against organizational
process descriptions, standards, procedures and accepted criteria.
 Identify and document noncompliance issues and work with
Project Teams to ensure correct and timely resolution
 Perform project verification and validation activities such as peer
review, software builds, audits and tests.
 Prepare and applicable reports and maintain quality related
artifacts including transition plans, schedules and compliance
reports
 Assist Project Leaders, Engineers and Configuration Specialist in
understanding and applying applicable processes and eliminating
waste and risk
April 2011 – July 31, 2013 Engility Corporation Aberdeen Proving
Ground, Maryland
Quality Specialist – Software Life Cycle
 Plan, develop, organize and conduct defect preventing quality
activities
 Evaluate Processes and work products against organizational
process descriptions, standards, procedures and accepted criteria.
 Identify and document noncompliance issues and work with
Project Teams to ensure correct and timely resolution
 Perform project verification and validation activities such as peer
and code reviews, software builds, audits and tests.
August 2009 – Sep 2010
CSC Corporation Essex, Maryland
Quality Specialist- 2010 Census Contract

4.  Designed, planned and conducted tests/audits of all
Administrative, and Operational functions as related to the
Processing of data for the 2010 Census
 Tracked, reported and assisted in solutions for identified IT, HR
and Processing issues which did not conform to Census
procedures
April 2006 – May 2009
WAVE (Worthington Armstrong Venture, Inc.) Aberdeen,
Maryland
Quality Manager-Building/Construction
 Facilitated installation and training of INFINITY Statistical
Measuring Software System for all products
 Established metrics for operational performance
 Created and Installed basic best practice Lean Quality Systems
(Lean Containment Module led to $700,000 in cost recovery)
June 2005 – Oct 2005
Modular Components National, Inc. Forest Hill, Maryland
Corporate Quality Manager-Printed Circuit Boards
 Facilitated Launch and Source Inspection (i.e. PPAP) for defense
industry products
 Re-established faltering ISO systems (i.e. Corrective/Preventive
Action Systems, Internal Audit, Management Review)
1995 – May 2005
Johnson Controls, Inc. Belcamp, Md. and Johnson Controls, Inc.
New Castle, De
Quality Manager-Automotive Interiors
 Prototyped, piloted, tested and launched all new product
initiatives 1995 Model Year onward
 Utilized Lean Mfg. techniques and realized ZERO DEFECTS to
GENERAL MOTORS BALTIMORE from March 2003 thru May
2005

5.  Managed Lean/Agile quality systems for 2 plants September
2003 thru June 2004(INCLUDED GM WILMINGTON AND GM
BALTIMORE)
 COCKPIT I/P: Formulated poke yoke to prevent loose screws
inside I/P vents
 Performed operational measurement and correction to
meet/exceed profit plan goals ( i.e. customer satisfaction,
purchased burden, indirect labor, internal audits- monetary values
are proprietary)
 Responsible for vendor compliance and certification
 Acquired and retained Quality and Environmental systems
registration (TS 16949, QS 9000 and ISO 14001)
 Supported, Developed, and Implemented Six Sigma, Lean
Manufacturing, Cost Reduction, and Error-proofing initiatives. Six
Sigma project saved
$ 74,000
 Established facilities for testing and evaluation (established
Quality Laboratory in 1997)
1993 – 1995
Johnson Controls, Inc. North East, Md.
Quality Manager-Automotive Interiors
 FOR CHRYSLER NEWARK: Launched LH (Intrepid) Seating
Program
 Administered Quality Manufacturing Systems
 99.76 % First Time Capability
 Product Returns from customer down 400%
 Assisted in Cost Reduction program ($1,739,313 submitted)
Additional
professional
activities
1991 – 1993
York Imperial Plastics, Inc. York, Pa.
Quality Manager-Industrial Plastics
Administered Quality Manufacturing Systems for 2 plastic injection molding
plants
1990 – 1991
Harford Community College Bel Air, Md.

6. Director of Training and Economic Development
Proposed, Developed and Sold training programs to local
government, military and business and industry generating
$60,000 in Revenue
1984 – 1990
Johnson Controls, Inc. Belcamp,, Md.
Quality Manager-Automotive Interiors
SPC Coordinator
Production Operator
OTHER ACTIVITIES (Past/Present)
Formerly CERTIFIED as a Surgical Technologist (CST) –
Healthcare
Community
activities
2014, 2015 and 2016 Virtual Judge for DoD eCybermission for STEM
Educational competition, Al Cesky High School Scholar/Athlete
Scholarship Committee and College Liaison
Past: 2000 Harford County Leadership Academy Graduate, United Way
Community Partnership Board, United Way Marketing Committee, Junior
Achievement Coordinator/Instructor, ASQ Exam Writer/Reviewer,
Harford County Chamber of Commerce, Harford Quality Network,
Harford County Manufacturing/Distribution Council, ASQ Local Advisory
Board
Town of Bel Air Chocolate Festival Committee
State of Maryland Emergency Medical Technician (1990 – 1993)
2003/2004 YOUTH “TEAM FIRST” COACH--SOFTBALL

7. Awards received AASKI Technology – Emergency Release Teamwork Award
AASKI Technology – Outstanding Contribution Award
United WHO’S WHO Registry of Executives and Professionals 2001–
2002, 2002 - 2003
Chamber of Commerce Outstanding Volunteer Service 2001, 2002
Junior Achievement Company Coordinator 2002
Multiple distance running accomplishments
ALL AMERICAN ASA SOFTBALL TEAM
ALL MARYLAND FIELD HOCKEY TEAM
Education Loyola College Baltimore, Md.
MBA-Master of Business Administration (Management)
DEGREE Loyola College Baltimore, Md.
BA-Bachelor of Arts-Business Administration
DIPLOMA Bel Air High School Bel Air, Md.
Surgical Technologist (ST) Certification Training
Certified: April 2011 Community College of Baltimore County
References Available on request