1. MatthewO’Bryan
mattyobryan@yahoo.com ~ 540.314.5341
2903 Kennedy StreetNE, Roanoke VA 24012
Experiences
UPS Freight Truck Load 2014-current
Operations Manager
 Oversee dedicated account with 26 drivers, tractors, and over 100 trailers to ensure proper, safe
delivery of customer product daily
 Improve safety by utilizing Smith System and training to reduce accidents by 40%
 Help to establish account as profitable for UPS, and operate at 120 % above goal by reducing empty
miles, and monitoring and updating monthly P&L reports
 Reduce empty miles from 45% to 20 – 30 % by utilizing intra company accounts, back hauls, and
broker relationships
 Utilize proper training and electronic logs to reduce Hours Of Service violations, and log errors by 99%
 Enhance safety performance by reducing equipment CSA violations by instituting on sight vendor
repairs, improved employee and customer communication
 Daily dispatch operations for 26 drivers, 3 locations, and coordinating with coworkers at 3 other
locations to deliver customer’s freight utilizing cost savings measures
 Reduce costs by monitoring equipment Preventive Maintenance requirements and scheduling timely
inspections to avoid inherent costs of rental equipment
 Oversee Over The Road operation of 31 drivers
Arjo Huntleigh/Kinetic Concepts Inc 2009-2014
Service Technician, Team Trainer & Team Safety Leader
 Assisted nursing staff in placement of critical care patients on company products
 Provided training to nursing on applications and uses of company products
 Maintained 100% safety record by using Smith System and administering monthly and quarterly safety
training and meetings
 Maximized profit by updating inventory on repairs to reduce redundant inventory costs
 Utilized time tested training applications to train new hires to increase staff retention
 Serviced, repaired, delivered, picked up, and installed medical equipment
 Covered hospitals in Southwest Virginia and in West Virginia
 Administered monthly safety training
 Verified product and supply inventories
 Developed storage system to reduce inventory
 Maintained four years accident-free driving record
DHL Express 1998-2009
Corporate Trainer, 2009
 Worked with other corporate trainers to develop and implement training techniques
 Implemented training for 260 employees on new corporate procedures using both group presentations
and one-on-one training
 Maintained 11 year accident-free driving record
Operations Manager, 2005-2009
 Oversaw operations of three service centers in Roanoke, Lynchburg, and Charlottesville VA
 Met with independent contractors to develop service plans
 Performed audits and inspections pertaining to safety, security, service, and hazardous materials
 Developed plans to achieve and surpass goals
 Maintained all previous duties from supervisor and driver

2. Supervisor, 2001-2005
 Supervised the timely sort of materials to ensure delivery and pick-up commitments
 Trained, hired and coached employees, including Smith System Safe Driving
 Processed reports and developed plans to achieve regional goals
 Performed weekly observations of employee work habits to reinforce safe methods
 Filled in for manager as needed
 Monitored and maintained fleet company and DOT requirements
 Processed payroll, updated customer records, and handled customer service issues
 Worked with management team to develop and meet service goals
 Maintained all previous duties from driver
Driver & PM Lead, 1998-2001
 Oversaw both the delivery and the pick-up of time sensitive materials
 Processed documentation for customs export, load and depart aircraft
 Utilized Smith System Safe Driving
 Operated commercial vehicle safely according to DOT standards
Camelot Music 1997-1998
Assistant Manager
 Hired and trained staff, and developed weekly work schedules
 Oversaw inventory, floor sales, and loss prevention
 Implemented in-store promotions to increase sales
Education
Old Dominion University, Norfolk VA, Bachelor of Art
University of the West of England, Bristol England
Skills
*Microsoft Office * Genesis, Orion, Edge, TMW dispatch systems * DOT / HOS regulations * Smith System *
HazMat Regulations* experienced trainer * experienced with forklift, conveyor system, boom arm tug, lift gates
and lifts * turnpike direct electronic logs