1. Page | 1 CV for Pius VWEMU
CURRICULUM VITAE
Pius VWEMU
Private Bag 5125
Limbe
MALAWI
Cell: +265 9999 14 077
E-mail: pius.vwemu@yahoo.com
Date of Birth : 7th
May 1984
Nationality : Malawian
Sex : Male
Languages : English, Chichewa and Tumbuka
CAREER OBJECTIVE:
To secure a challenging position in order to meet my competencies, capabilities, skills, education and experience.
EDUCATION
University of Malawi -The Polytechnic
Bachelors Degree in Business Administration with a Credit (2003-2007)
WORK EXPERIENCE
January 2013- September 2015: Retail Territory Manager -Total Malawi Limited
Responsible for annual sales budget of 19,380 Metric Tons of white products and 137 Metric Tons of lubricants
contributing 22% of the total national sales budget
Main Duties & Responsibilities:
1. Management of service stations:
 Maintaining and nurturing the working relationships with dealers in all service stations
 Managing Dealers contracts for service stations, shops, car wash and Electronic Point of Sale(EPT)
 Ensuring proper stock management of both white products and lubricants in all service stations in order
to minimize stock out hours and shortages
 Ensuring that there is proper distribution of products through proper order booking in order to avoid
product stock outs.
 Evaluating performances of service stations in terms of sales volumes, Profitability and working capital
 Controlling and monitoring dealers activities at the stations
 Ensure that planned stations’ visits are carried out daily
 Training service stations customer attendants when new projects and competitions are launched
 Training service stations customer attendants and dealers on ‘Top Service’ so that every station offer
consistent and quality service to customer
 Carrying out Quality charts and Safety Inspections in all stations in order to monitor the quality of
products the stations supply to customers
 Ensuring timely management and resolution of dealers queries

2. Page | 2 CV for Pius VWEMU
2. Business Development:
 Developing and implementing annual market plans for each stations
 Prospecting for a minimum of five customers per stations with a monthly consumption of Ten Thousand
litres of white products.
 Analyzing business trends and competitive activities/information and developing and implementing
sales proposals that exploit business opportunities in order to retain competitiveness.
 Developing and implementing sales initiatives in order to meet territory sales budgets.
 Ensure territory growth through retention of existing Dealer Owned and Dealer Operated (DODO)
service stations and acquisition of new DODO service stations
 Carrying out Territory Trade Area Analysis and proposing new investments
3. Credit Management:
 Managing retail customers’ credit limits in line with credit policy
 Reconciling dealers’ accounts monthly
 Monitoring and managing credit days of debtors in order to achieve zero monthly overdue and a Daily
Sales Outstanding (DSO) of two days.
4. Reports
 Weekly Sales performance reports and action plans
 Writing and analyzing Monthly sales performance report
 Producing daily sales tracking records and stock level tracking reports for all stations
 Producing service station visit reports
 Producing weekly shop reports
 Producing monthly ‘Road Books’ reports for each station. The Road Book report consists of the
following accounting reports:
a. Monthly Profit and Loss. This is compared with forecasted Profit and Loss of each
service station in order to review profitability of the stations.
b. Monthly Trial Balance which helps analyze the financial situation of each service station
by comparing the current working capital against the required working capital for each
service station
c. Monthly cash Control report
d. Monthly stock control report. This analyses monthly stock losses and gains experienced
at the service station and compares actual monthly sales against monthly sales budget
e. Credit Control Report which analyses a percentage of credit sales on monthly total sales
and the impact it exerts on working capital for the dealer
June 2011-December 2012: Key Account Executive- Total Malawi Limited
Responsible for management of sales and customer relationship with the following Illovo Nchalo Estate key
customers:
i. Illovo Nchalo
ii. Unitrans Nchalo
iii. Farming and Engineering Services
Main Duties & Responsibilities:
a. Customer Relationship Management:
 Acting as key interface between Total Malawi Limited and the Key customers
 Ensuring that good customer relationships are maintained at all times
 Managing selling and after sales services to the key customers

3. Page | 3 CV for Pius VWEMU
b. Team Management:
 Recruiting and managing twenty five customer attendants in all four min depots within Illovo Estate
 Providing training, coaching, leadership and motivation to customer attendants in order to provide
satisfactory and uniform customer services in accordance with contractual agreements
 Ensuring maximum productivity while using minimum operational expenses
c. Stock Management and Operations:
 Coordinating resources in order to ensure that a minimum annual sales target of 8 Million litres of
white products are achieved
 Providing technical coordination in stock control for all the min depots and the supplier in order to
avoid product stock outs
 Coordinating activities of operations, stock accounting & controls and Technical Department for a
smooth running of the depots
 Managing receipt activities of all white products and lubricants deliveries to the depots
 Doing weekly stock counts of lubricants and comparing the same with system stock to avoid surprise
losses at the end of the month and making sure all variations are promptly investigated and explained.
 Achieving minimum levels of products losses through monitoring, reinforcement of controls &
reconciliation of products on a daily basis.
 Ensure that Safety Standards are adhered to when carrying out day today activities
d. Account Management :
 Timely invoicing of all products collected
 Achieve payment terms of a Month plus five days through timely invoicing and delivery of invoices to
customers.
 Reconciling customers accounts monthly
 Preparing and presenting monthly status reports and commentaries on all accounts using agreed
structured management templates
e. Reports :
 Producing Wet Stock Management reports daily. The reports analyses the total sales and in plant
losses or gains for a particular day
 Producing Material Balance report daily. This report in conjunction with Wet Stock Management
report help in detecting abnormal losses or gains for each sales day
 Daily Stock levels reports for all the min depots within the Estate. The reports helps to adhere to the
contractual agreement of stocking a minimum of fifteen day stock
 Weekly lubricant reconciliation. The report compares the actual stocks in warehouse against the
system stocks in order to detect any variations
 Daily Sales report which reconciles daily sales
April 2011-June 2011: Acting Depot Manager- Total Malawi Limited
Main Duties & Responsibilities:
i. Stock Management:
 Coordinating with Petroleum Importers Limited (PIL), International Haulage Brokers(IHB) on daily
basis for supply of white products to the depot
 Managing receipt activities of delivery trucks from Petroleum Importers Limited (PIL)
 Supervising receipt of bulk products into tanks to ensure acceptable product quality through
reinforcement of receiving procedure and managing stock levels and storage in the tanks
 Ensure product integrity is maintained during daily product receipts, issues and storage processes by
following all technical product control processes in order to minimize product losses
 Ensuring timely processing of product receipts and depot transfers in the system

4. Page | 4 CV for Pius VWEMU
 Achieving minimum levels of product losses through monitoring, reinforcement of controls &
reconciliation of products on daily basis
 Chairing Monthly Product Loss Meetings at depot levels
ii. Logistics:
 Managing a fleet of delivery trucks and maximizing average output of over 4 million litres of white
products a month
 Ensure roadworthiness and safe use of delivery trucks from the depot to customers and back by
reviewing all daily truck checklists, sending truck to workshop for maintenance and repairs and
conducting weekly tool box meetings
 Implementing driver working hours, truck pre-trip and shift inspections in order to have zero
incidents and reduce drivers’ overtime thereby contributing to the overall profitability of the company
at the bottom line
 Developing truck and depot equipment preventive maintenance in coordination with Maintenance
Department in order to eliminate incidents and operations shut down
 Ensuring that all trucks entering the Depot are compliant to the minimum Total Malawi safety
standards by performing truck pre-entry checklist
iii. Staff Management:
 Responsible for supervising depot operators, delivery truck drivers, office cleaners and guards.
 Providing training, coaching, leadership and motivation to depot operators and truck drivers
 Conducting performance appraisals for all the depot operators
iv. Operations &Maintenance:
 Coordinating resources to ensure that a minimum target of 48 million litres of white product is
achieved per year
 Pre-planning of all deliveries for execution within 48 hours to avoid stock outs in service stations
 Ensuring availability of authorized documents for loading of bulk products into trucks for delivery.
 Conducting planned depot inspections, capturing all non conformance items and ensures that they are
closed timely.
 Providing oversight to activities of Maintenance Department and Contractors during
installations/maintenance of depot equipment
 Establishing a proper risk assessment tool for the depot and ensure that all risks are identified and
captured are followed and closed
v. Health, Safety, Equipment and Quality:
 Ensuring that safety & health of depot operators and truck drivers is guaranteed by providing them
with proper protective clothing and equipment and ensure its constant use
 Facilitating all safe work practices and reinforcement of work control procedures to attain
Facility/Site HSEQ awareness to both depot staff and contractors thereby eliminating incidents in the
depot and customer sites
 Ensuring Safe work environment by inspecting, controlling and reporting all product leaks to
Maintenance Department
 Ensure usability and reliability of emergency equipment by reviewing all daily equipment check lists
and periodical service and maintenance
 Reviewing and implementing Emergency Response Plan (ERP) for the Depot for crisis preparedness
 Establishing a proper risk assessment tool for the depot and ensure that all risks are identified and
captured are followed and closed

5. Page | 5 CV for Pius VWEMU
vi. Reports:
 Daily stock levels report
 Lube reconciliation report
 Daily bulk reconciliation
February 2008-January 2011: Customer Service Executive -Total Malawi Limited
Duties & Responsibilities
 Soliciting, organising, capturing and coordinating fuel and lubricants orders.
 Managing customer service desk for both fuel and lubricants
 Preparing daily fuel delivery plans that best meet the fuel demand on the market and
maximises utilisation of delivery trucks
 Invoicing on all lubricants and fuel purchases
 Monitoring fuel stock levels in service stations.
 Providing quotations and Performa invoices to existing and potential customers
 Advising customers on products availability and their correct prices
 Helping customers understand Plus card (fuel cards) services and sign contracts for
new fuel cards
 Crediting customers fuel cards
 Receipting customers cheques into their correct accounts in the System
 Carrying out daily Banking
 Carrying out daily fuel sales reconciliation, Lubricant sales reconciliation, Plus cards
sales reconciliation, Petty Cash reconciliation and Bank reconciliation
 Reconciling customers accounts
 Receiving and capturing faults in Micro-maint System and providing works orders to
technicians to quickly address the faults and following up on reported faults to check
progress
 Receiving, resolving, communicating and reporting customers complaints to
appropriate managers for resolution
 Managing incoming calls to the fuel depot
SKILLS AND ABILITIES:
o Problem-solving/analytical/conceptual skills
Ability to:
1. Analyse and reason logically
2. Identify, analyse, resolve practical problems and make decisions
3. Think flexibly, prioritise, take initiative and work under pressure
o Communication Skills
Ability to;
1. Write clearly and concisely
2. Listen well and speak publicly
3. Research and write good reports
4. Serve as a resource person
o Managerial Skills
Ability to;
1. Assume and delegate authority and supervise well
2. Take initiative to do given tasks with minimum supervision

6. Page | 6 CV for Pius VWEMU
3. Set objectives, manage time effectively and motivate people
4. Multi task.
o Computer Skill
1. Microsoft Word, Microsoft Excel and Microsoft PowerPoint
2. SUN Accounting System
3. SAP Template
o Driving Skill
Code of driving license B
PERSONAL INTERESTS:
 Travelling, Playing and watching football, making friends
REFEREES:
 Mr. M. Mkamanga
Commercial Manager
Total Malawi Limited
Private Bag 5125
LIMBE
Cell-+265 999 522 522
Email: mcchancy.mkamanga@total.co.mw
 Mr. J. Nkhonjera,
Deputy Managing Director
CFAO Malawi Limited
P.O. Box 218
LILONGWE
Cell-0999 827 183
Email: jnkhonjera@cfao.com
 Mr. W. Luka,
Area 3 Total Malawi Service Station Dealer
P.O. Box X-233
Cross Roads
LILONGWE
Cell-0211 207 000 / 0999 955 829
Email: lukewms1@excite.com
 Head of Business Administration Department
The Malawi Polytechnic
P/Bag 303
Chichiri
BLANTYRE 3
Tel-+265 1 873 846/ +265 1 873 697